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Feb. 11, 2009, 11 a.m.

Why the Kindle will fail

I tend to try to moderate my opinions here a bit more than I do in person. Like everyone, I have gut instincts that lead me to certain conclusions — but I try to keep what I put up here to more concrete ideas. But I feel I need to share a hunch I’ve had for a year or so — and one that seems to be increasingly at odds with the conventional wisdom — if only because I feel I should be held accountable if I’m wrong:

The Kindle is going to fail.

It is not “the iPod of books.” It will never be.

To support this hunch, I offer two data points:

— I’m a nerdy guy. And I’m a writer. I work at Harvard, which is filled with nerdy people who are writers. I write about the intersection of writing and technology for a living. I’m a classic “early adopter” for tech. I buy a lot of books; my girlfriend is editorial director at a book publisher; I have lots of friends who’ve written books; and I’ve got a variety of fiction and non-fiction book projects of my own, in varying states of completion and disarray.

I say all this to illustrate that I am the exact target audience for the Kindle — precisely the mix of book reader and tech lover who should want one. And yet, 15 months after the Kindle, I have not seen one single Kindle in the flesh.

Not one.

— I’m spending a couple days at the O’Reilly Tools of Change for Publishing conference in New York City. It’s a conference for people in the publishing industry who are interested in books’ digital future — lots of sessions on ebook publishing models, online reading habits, XML best practices for long-form content, and so on. (I’ll write a lot more about the highlights here over the next couple days.) If there is anyone who is more of a perfect target for the Kindle than me, that person is here.

And yet yesterday, during a panel on ebooks, the moderator asked the audience of hundreds of tech-savvy (or at least tech-interested) publishing professionals how many of them had a Kindle. I’d say maybe 1 in 8 raised their hands. Then he asked how many had an iPhone — about 1 in 2. (Later on in the day, someone asked how many were on Twitter — maybe 1 in 3.)

If Amazon can’t win in this room — people willing to spend two or three days sitting through sessions on XML and such, people who love books and who want to navigate through the coming digital thicket of their business — then the Kindle ain’t going nowhere.

As I wrote the other day, the distribution model behind the Kindle is much more likely to be a success. But I think Amazon’s battle to expand people’s three discrete screens — cell phone, computer, TV — into four is headed nowhere.

Joshua Benton is the senior writer and former director of Nieman Lab. You can reach him via email (joshua_benton@harvard.edu) or Twitter DM (@jbenton).
POSTED     Feb. 11, 2009, 11 a.m.
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