Prioritizing emotional health

“In short, finding ways to bring a new sense of humanity in the newsroom.”

Prioritizing emotional health in the newsroom will move from a nice-to-have practice to a must-have mindset.

carla-zanoniEven before the politically charged climate hit its zenith on Nov. 9, editors were quietly speaking to each other about the sense of trauma and stress that came as a result of the increasing availability of footage of dead bodies, violence, and pandemonium from Aleppo, Paris, Nice, Orlando, and more. While foreign correspondents and crime reporters have always faced the brutality of conflict, the non-stop availability of images and news reports has saturated newsrooms to a point where trauma management has crept into once-isolated workplaces.

At a recent discussion on burnout during Newsgeist, journalists from around the country brainstormed ways to combat feelings of exhaustion, stress, and an inability to really disconnect from the news cycle and their work.

Some, including me, have already removed several social media apps from our personal phones in order to properly delineate between work and time off. And while everyone at the Newsgeist session agreed our use of our mobile devices was a contributing factor to our malaise, we admitted we were worried we’d be missing out — professionally and personally — if we hit delete.

It’s time to support each other in entering the withdrawal process.

Some ideas tossed around included building stronger communities in the newsroom, ones in which we can express feelings rather than suppressing them in an attempt to look unfazed and objective; managers making sure people are actually off when they take time off — no Slack or emails, group outings that are built around more than alcohol consumption. In short, finding ways to bring a new sense of humanity in the newsroom.

This comes at time in our newsrooms as many of us are working on ways to make our journalism experience increasingly sticky or “addictive.” As we meet mobile readers in their pockets, in their cars, or on audio devices at all times of the day, we might also ask ourselves how we are contributing to the health of the individuals for whom we produce journalism everyday. If we do not start by asking ourselves that same question and monitor our digital health, we will never be able to do that for our audience.

Carla Zanoni is executive emerging media editor at The Wall Street Journal.

Priya Ganapati   Mobile websites are ready for reinvention

Tressie McMillan Cottom   A path through the media’s coming legitimacy crisis

Ray Soto   VR moves from experiments to immersion

Errin Haines   Chaos or community?

Annemarie Dooling   UGC as a path out of the bubble

Scott Dodd   Nonprofits team up for impact

Cory Haik   Navigating power in Trump’s America

Samantha Barry   Messaging apps go mainstream

Jonathan Stray   A boom in responsible conservative media

Reyhan Harmanci   Bear witness — but then what?

Sarah Marshall   Focusing on the why of the click

Swati Sharma   Failing diversity is failing journalism

Burt Herman   Local news gets interesting

Matt Karolian   AI improves publishing

P. Kim Bui   The year journalism teaches again

Megan H. Chan   Cultural reporting goes mainstream

Sara M. Watson   There is no neutral interface

Ståle Grut   The battle for high-quality VR

Jeremy Barr   A terrible year for Tiers B through D

Adam Thomas   The coming collaboration across Europe

Claire Wardle   Verification takes center stage

Helen Havlak   Chasing mobile search results

Jon Slade   Trusted news, at a premium

Keren Goldshlager   Defining a focus, and then saying no

Mandy Velez   The audience is the source and the story

Molly de Aguiar   Philanthropists galvanize around news

Jim Friedlich   A banner year for venture philanthropy

Margarita Noriega   From pinning tweets to tweeting pins

Amy Webb   Journalism as a service

Alice Antheaume   A new test for French media

David Chavern   Fake news gets solved

Taylor Lorenz   “Selfie journalism” becomes a thing

Rubina Madan Fillion   Snapchat grows up

Sydette Harry   Facing journalism’s history

Dan Colarusso   Let’s make live video we can love

Ryan McCarthy   Platforms grow up or grow more toxic

Cindy Royal   Preparing the digital educator-scholar hybrid

Richard Tofel   The country doesn’t trust us — but they do believe us

Tracie Powell   Building reader relationships

Melody Kramer   Radically rethinking design

Trushar Barot   API or die

Rachel Sklar   Women are going to get loud

Nicholas Quah   Podcasting’s coming class war

Peter Sterne   A dangerous anti-press mix

Ernst-Jan Pfauth   Earn trust by working for (and with) readers

Carrie Brown   We won’t do enough

Tim Herrera   The safe space of service journalism

Jonathan Hunt   Measurement companies get with the times

Mira Lowe   News literacy, bias, and “Hamilton”

Nushin Rashidian   A rise in high-price, high-value subscriptions

Michael Kuntz   Trust is the new click

Maria Bustillos   “It’s true — I saw it on Facebook”

Asma Khalid   The year of the newsy podcast

Andrew Ramsammy   Rise of the rebel journalist

Mary Meehan   Feeling blue in a red state

Nathalie Malinarich   Making it easy

Amy O'Leary   Not just covering communities, reaching them

Ariane Bernard   Better data about your users

Matt Waite   The people running the media are the problem

Almar Latour   Thanks, #fakenews

Robert Hernandez   History will exclude you, again

Geetika Rudra   Journalism is community

Andy Rossback   The year of the user

Ken Schwencke   Disaggregation and collection

Gabriel Snyder   The aberration of 20th-century journalism

Ashley C. Woods   Local journalism will fight a new fight

Andrew Haeg   The year of listening

Mario García   Virtual reality on mobile leaps forward

Olivia Ma   The year collaboration beats competition

Alberto Cairo   Communicating uncertainty to our readers

Amie Ferris-Rotman   Вслед за Россией

AX Mina   2017 is for the attention innovators

Emily Goligoski   Incorporating audience feedback at scale

Eric Nuzum   Podcasting stratifies into hard layers

Renée Kaplan   Pure reach has reached its limit

Rebekah Monson   Journalism is community-as-a-service

Christopher Meighan   Unlocking a deeper mobile experience

Juan Luis Sánchez   Your predictions are our present

Mary Walter-Brown   Getting comfortable asking for money

Michael Oreskes   Reversing the erosion of democracy

Mike Ragsdale   A smarter information diet

Kathleen Kingsbury   Print as a premium offering

Aja Bogdanoff   Comments start pulling their weight

Pablo Boczkowski   Fake news and the future of journalism

Katie Zhu   The year of minority media

Libby Bawcombe   Kids board the podcast train

Umbreen Bhatti   A sense of journalists’ humanity

S.P. Sullivan   Baking transparency into our routines

Valérie Bélair-Gagnon   Truthiness in private spaces

Corey Ford   The year of the rebelpreneur

Ole Reißmann   Un-faking the news

Sarah Wolozin   Virtual reality on the open web

Julia Beizer   Building a coherent core identity

Guy Raz   Inspiration and hope will matter more than ever

Dhiya Kuriakose   The year of digital detoxing

Dan Gillmor   Fix the demand side of news too

Andrea Silenzi   Podcasts dive into breaking news analysis

Joanne Lipman   The year of the drone, really

Bill Adair   The year of the fact-checking bot

Tim Griggs   The year we stop taking sides

Steve Henn   The next revolution is voice

M. Scott Havens   Quality advertising to pair with quality content

David Weigel   A test for online speech

Dannagal G. Young   The return of the gatekeepers

Doris Truong   Connecting with diverse perspectives

Vivian Schiller   Tested like never before

Sue Schardt   Objectivity, fairness, balance, and love

Anita Zielina   The sales funnel reaches (and changes) the newsroom

Erin Millar   The bottom falls out of Canadian media

Andrew Losowsky   Building our own communities

Millie Tran   International expansion without colonial overtones

Lam Thuy Vo   The primary source in the age of mechanical multiplication

Sam Ford   The year we talk about our awful metrics

Mathew Ingram   The Faustian Facebook dance continues

Kawandeep Virdee   Moving deeper than the machine of clicks

Lee Glendinning   A call for great editing

Elizabeth Jensen   Trust depends on the details

Zizi Papacharissi   Distracted journalism looks in the mirror

Alexis Lloyd   Public trust for private realities

David Skok   What lies beyond paywalls

Laura Walker   Authentic voices, not fake news

Juliette De Maeyer and Dominique Trudel   A rebirth of populist journalism

Rachel Schallom   Stop flying over the flyover states

Hillary Frey   Forests need to burn to regrow

Liz Danzico   The triumph of the small

Felix Salmon   Headlines matter

Laura E. Davis   Show your work

Carla Zanoni   Prioritizing emotional health

Coleen O'Lear   Back to basics

Javaun Moradi   What can we own?

Liz McMillen   The year of deep insights

Erin Pettigrew   A year of reflection in tech

Rasmus Kleis Nielsen   News after advertising may look like news before advertising

Bill Keller   A healthy skepticism about data

Francesco Marconi   The year of augmented writing

Caitlin Thompson   High touch, high value

Tanya Cordrey   The resurgence of reach

Emi Kolawole   From empathy to community

Mark Armstrong   Time to pay up

Moreno Cruz Osório   The year of transparency in Brazilian journalism