In 2017, if you couldn’t find an audience or revenue model, for any of a myriad of reasons, there was apparently only one thing to do: pivot to video!
And while that’s become a media punchline, it’s not hard to see why the publishers who took that approach did. As the content boom finally seemed to go bust (see: Mashable, Mic, and Vice) and platforms proved themselves increasingly unreliable (read: terrible) partners, focusing on video was a Hail Mary attempt to ease economic and investor pressure by pandering to ad buyer preferences. It sounds better to say you’re “shifting resources into short-form video” than that you desperately need to reduce your run rate.
But it has already proven extremely shortsighted. There is no evidence consumers want more video, and video production is expensive, logistically difficult, and hard to scale (read Heidi Moore’s excellent CJR piece for more on this). There are early signs that even ad buyers are realizing video isn’t some panacea, and will redistribute some of their budgets accordingly in the coming year. And perhaps most importantly, such pivots seemed universally to come at the expense of good journalists and editors, still the beating heart of newsrooms and who didn’t deserve to be “strategically” discarded. It’s time to officially declare this particular approach dead and admit it’s not, in fact, a strategy or solution.
I’m not suggesting video isn’t an essential part of any content mix in 2018. It is, and as someone who spent many years working in TV and video, I know that some stories are better told visually. But video storytelling is an actual skill, developed over years of working in the medium, not something you pick up through osmosis by getting stoned in college and watching YouTube videos. It’s insulting to the people who do it well to assume that it’s a shortcut to success.
That’s why publishers who made the pivot are now pivoting away again, looking for the next thing that may “save” them. But that’s an endless cycle of restrategizing and layoffs. There is no easy answer, no one thing that’s going to magically make audiences find and connect to your work. The secret to success in journalism isn’t a secret at all: Make very good things that people actually want to read and watch. That’s it. That’s all. That’s everything.
Susie Banikarim is editorial director of the Gizmodo Media Group.
Umbreen Bhatti The trust problem isn’t new
José Zamora Revenue-first journalism
Taylor Lorenz Social and media will split
Lam Thuy Vo Breaking free from the tyranny of the loudest
S. Mitra Kalita The arc of news and audience
Rachel Davis Mersey AI, with real smarts
Jesse Holcomb Information disorder, coming to a congressional district near you
Debra Adams Simmons And a woman shall lead them
David Skok Finding an information-life balance
Marcela Donini and Thiago Herdy Collaboration is the way forward for Brazilian journalism
Daniel Trielli The rich get richer, the poor scramble
Federica Cherubini The rise of bridge roles in news organizations
Jessica Parker Gilbert Design connects storytelling and strategy
Kristen Muller The year of the voter
Craig Newmark Working together toward sustainable solutions
Nushin Rashidian Publishers seek ad dollar alternatives
Joanne Lipman Journalists inventing revenue streams
Alice Antheaume Are you fluent in AI?
Helen Havlak Keywords, not publishers, power the world’s biggest feeds
Amy Webb Listen to weak signals
Carlos Martínez de la Serna The new journalism commons
P. Kim Bui The reckoning is only beginning
Jamie Mottram From pageviews to t-shirts
Tamar Charney We get serious about algorithms
Rubina Madan Fillion Unlocking the potential of AI
Brian Lam Sketchy ethics around product reviews
Jennifer Coogan The future is female
Joanne McNeil Gatekeeping the gatekeepers
Mandy Velez texting is lit rn, fam
Doris Truong Computer vision vs. the Internet vigilantes
Sam Sanders Shine the light on ourselves
Richard Tofel The platforms’ power demands more reporters’ attention
Vanessa K. DeLuca Women’s voices take center stage
Jim Brady With the people, not just of the people
Sally Lehrman Trust comes first
C.W. Anderson The social media apocalypse
Molly de Aguiar Good journalism won’t be enough
Amie Ferris-Rotman More female reporters abroad (please)
AX Mina Memes and visuals come to the fore
Evie Nagy Pivot to mobile video frustration
Will Sommer The year local media gets conservative
Matt Thompson Here come the attention managers
Matt DeRienzo A recession, then a collapse
Matt Boggie The intellectual equivalent of the Dead Sea
Andrew Haeg The year journalists become relationship builders
Sara M. Watson Feeds will open up to new user-determined filters
Rick Berke Value is the watchword
Steve Grove The midterms are an opportunity
Rodney Benson Better, less read, and less trusted
Christopher Meighan Passive partnership is in the rearview
Nicholas Quah Stop talking trash about young people
Borja Echevarría TV goes digital, digital goes TV
Jassim Ahmad Thriving on change
Raju Narisetti Mirror, mirror on the wall
Nik Usher The year of The Washington Post
Eric Nuzum Beyond the narrative arc
Nicholas Diakopoulos Fortifying social media from automated inauthenticity
Michael Kuntz The only pivot that might work
Luke O'Neil The end is already here
Susie Banikarim R.I.P. Pivot to Video (2017–2017)
Miguel Castro The arrival of the impact producer
Mike Caulfield Refactoring media literacy for the networked age
Dannagal G. Young Stop covering politics as a game
Sam Ford The year of investing in processes
Carrie Brown Transparency finally takes off
Charo Henríquez Training is an investment, not an expense
Juleyka Lantigua Women of color will reclaim and monetize our time
Dan Shanoff You down with OTT? (Yeah, DTC)
Renée Kaplan The year of quiet adjustments (shhh)
Hossein Derakhshan Television has won
Rodney Gibbs Tech workers turn to journalism
Dheerja Kaur Fun with subscription products
Sarah Marshall Loyalty as the key performance indicator
Rachel Schallom Better design helps differentiate opinion and news
Cristina Wilson The year of the Instagram Story
Mariano Blejman News games rule
Kinsey Wilson Facebook and Google: Help out or pay up
Mary Meehan Real lives are at stake in rural areas
Jarrod Dicker Honesty in advertising
Mira Lowe The year of the local watchdog
Pablo Boczkowski The rise of skeptical reading
Jared Newman Venture funding and digital news don’t mix
Emily Goligoski Looking beyond news for inspiration
Kim Fox Audience teams diversify their approach
Trushar Barot The Jio-fication of India
Vivian Schiller Pivot to tomorrow
Pete Brown Push alerts, personalized
Corey Ford The empire strikes back
Pia Frey Address users as individuals
Ståle Grut Reclaiming audience interaction from social networks
Jennifer Brandel and Mónica Guzmán The editorial meeting of the future
Tim Carmody Watch out for Spotify
Cory Haik Suffering from realness, pivoting to impact
Manoush Zomorodi Self-help as a publishing strategy
Emma Carew Grovum Newsroom culture becomes a priority
Elizabeth Jensen Show your work
Andrew Ramsammy The year ownership mattered
Lucas Graves From algorithms to institutions
Caitria O'Neill The new court of public opinion
Tanya Cordrey Finally, the seeds of radical reinvention
Matt Carlson Attacks on the press will get worse
Raney Aronson-Rath Transparency is the antidote to fake news
Justin Kosslyn The year journalists become digital security experts
Mi-Ai Parrish Blockchain and trust
Zizi Papacharissi Women come back
Lanre Akinola Making noise is not a strategy
Mario García Storytelling finally adapts to mobile
Caitlin Thompson Podcasting models mature and diversify
Bill Keller A growing turn to philanthropy
Imaeyen Ibanga Longform video leads the way
Niketa Patel Live journalism comes of age
Monique Judge Letting black women tell their own stories
Feli Sánchez The year for guerrilla user research
Mary Walter-Brown Show a little vulnerability
Francesco Marconi The year of machine-to-machine journalism
Hannah Cassius The year of the echo-chamber escapists
Juliette De Maeyer A responsible press criticism
Ray Soto VR reaches the next level
Joyce Barnathan It will be harder to bury the news
Monika Bauerlein The firehose of falsehood
Rasmus Kleis Nielsen The Snapchat scenario and the risk of more closed platforms
Adam Thomas Sharing is caring: The year of the mentor
Valérie Bélair-Gagnon Seeking trust in fragmented spaces
Michelle Ferrier The year of the great reckoning
Frédéric Filloux External forces
Eric Ulken The year local publishers get smart(er) about change
Corey Johnson The pro-fact resistance
Betsy O'Donovan and Melody Kramer Skepticism and narcissism
Ruth Palmer Risks will grow for news subjects — especially minorities
Claire Wardle Disinformation gets worse
Gordon Crovitz Serving readers over advertisers
Jennifer Choi Standing up for us and for each other
Marie Gilot No assholes allowed
Laura E. Davis Writing answers before you know the question
Yvonne Leow The rise of video messaging
Jim Moroney Newspapers have to be good enough for readers to pay for
Tanzina Vega It’s time for media companies to #PassTheMic
Alastair Coote The year of self-improvement
Errin Haines At the ballot, it’s time to count black women
Sydette Harry Listen to your corner and watch for the hook
Mariana Moura Santos Think local, act global
Amy King Let’s amplify visual voice
Jacqui Cheng Retailers move into content
Basile Simon We need better career paths for news nerds
Alan Soon The rise of start of psychographic, micro-targeted media
Kathleen McElroy Building a news video experience native to mobile
Kyle Ellis Let’s build our way out of this
Damon Krukowski Reviving the alt-weekly soul
Ernst-Jan Pfauth Publishing less to give readers more
Alfred Hermida Going beyond mobile-first
Julia Beizer A longer view on the pivot
Heather Bryant Building the ecosystems for collaboration
Cindy Royal Your journalism curriculum is obsolete
Kawandeep Virdee Zines had it right all along
Edward Roussel Eyes, ears, and brains
Julia B. Chan Looking for loyalty in all the right places
Michelle Garcia Navigating journalistic transparency
Millie Tran and Stine Bauer Dahlberg (Hint: It’s about your brand)
Andrew Losowsky The year of resilience
Aron Pilhofer We can’t leave the business to the business side any more