that desktop traffic is 'going away' has become this unquestionable assumption. where will it go in corporate offices? all tablet?
— Wolfgang Blau (@wblau) July 25, 2014
If you’re the kind of person who reads Nieman Lab, you’re probably already sick of hearing terms like “mobile first” and “mobile majority.” Web traffic, including news traffic, is shifting from desktops and laptops to tablets and smartphones — particularly phones. For years, many news organizations viewed mobile as a weird adjunct of the “real” digital product, the one they saw on their screens at their desk; a generation of terrible mobile websites followed.
The trend lines are all going to mobile, and many (most?) news outlets are still behind. But a few others have gone in the other direction, with redesigns built for mobile first that, if we’re being honest, look kinda bad on bigger screens. NBC News, Sports Illustrated, Slate, The Wire, The Dallas Morning News’ (now dead) “premium” site: Reasonable people can disagree, but their hamburger-button-laden, box-and-overlay-choked recent redesigns seem to make more sense on your iPhone than your iMac.It’s a tough balance: On one hand, news sites have a lot of catching up to do on mobile. On the other, desktops and laptops aren’t going away any time soon, at least for one key market segment: people who spend their work days in front of a computer. Out of the office, yes, phones and tablets rule, and their lead will continue to grow. But the rise of the workplace as a place to read news has been one of the defining trends for online news, and most every news site still seeks peak audience during work hours Monday to Friday.
I have a hard time getting too passionate about making that it’s-too-soon case — the overall trendline to mobile is still pretty overwhelming — but it is worth noting that (a) peak online news reading time is likely to remain traditional work hours, and (b) most people who are currently looking at a computer during those hours will likely keep doing so for quite a while. (Tim Cook may do 80 percent of his office work on a tablet, but slipping iPad sales would seem to indicate he’s an understandable edge case in a corporate environment.)
The result could be a more bifurcated market, not a scenario where online news is, say, 85 percent mobile in three years. (There may not be too much more evening-and-weekend laptop traffic left to bleed off; I suspect most of that has already switched to phones and tablets.)
This was prompted by this set of tweets started by Wolfgang Blau, director of digital strategy at The Guardian and previously online editor of Die Zeit in Germany.
@wblau there's an interesting alternative version of this story to be told, which concentrates on numbers, not % of traffic
— James Ball (@jamesrbuk) July 25, 2014
@wblau desktop decline then looks far smaller – main story I suspect is that growth now is almost entirely from mobile
— James Ball (@jamesrbuk) July 25, 2014
@wblau Desktop will be a key player during office hours. After and in between mobile will win. That is what my traffic patterns tell me ;)
— Sven Clement (@svnee) July 25, 2014
@jamesrbuk indeed. This false narrative has lead to some designs in the industry that make no sense for desktop.
— Wolfgang Blau (@wblau) July 25, 2014
@wblau exactly – that's the big danger. Desktop's not about to vanish any time soon
— James Ball (@jamesrbuk) July 25, 2014
@svnee which results in more nuanced questions such as 'how does an editorial strategy have to change for mobile" etc.
— Wolfgang Blau (@wblau) July 25, 2014
That’s that difficult balance: building for mobile growth, making it a top priority, but doing it without underserving the 9-to-5 audience that’ll probably be looking at a big screen for some years to come.
3 comments:
The opening Tweet is a straw man. Nobody argues that desktops will disappear, the other devices are just growing far more rapidly.
Our traffic is still way, way, way, way, way more desktop than mobile. But here’s the real secret: The real “mobile first” is about your CONTENT, not your DESIGN. (We handle the latter with a simple WP plug-in we’ve used for years.) Breaking news, traffic information, what’s happening NOW – that’s what mobile-first *content* is about, no matter what it looks like. And we’ve been all about that since before the smartphone came to power …
Josh, you’ve cited several sites as “redesigns built for mobile first that… seem to make more sense on your iPhone than your iMac.” I agree, I don’t like those homepages, with their profusion of tiles. But they don’t make sense on an iPhone either; rather, they seem to follow a template that says “if you’re building a mobile-first site, here’s an easy way to make a desktop version that looks different.” It’s just not a very good template.
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