A group of public radio staffers from stations and networks across the U.S. have been working since spring of last year on comprehensive guidelines to help improve the accuracy and reliability of podcast audience measurement in the industry as a whole, and also help generate more consistent data for potential sponsors. The fruits of their discussions were published in this document, made available Tuesday. The recommendation, the report cautions, “are not intended to operate as a full technical standard per se, but rather overall principles and public radio’s technical guidelines for measuring podcast usage.”
The document first clearly defines the “slippery label” that is podcasting, distinguishing it as a subset of the broad category of on-demand audio:[Podcasts] consist of recurring shows or audio content collections. Measurement of downloads should include any form of on-demand, digital listening to that podcast, regardless of platform and inclusive of full episode downloads and downloads of segments of an episode. Often this is limited to audio files downloaded because they were enclosures in an RSS feed but may also include things like download links on a Web page or plays of an episode via a Web-based player.
It also encourages organizations that rely on both internal and third-party metrics to choose as the “primary source” the metrics that “adhere closest to the guidelines outlined in this document,” noting that “the guidelines presented in this document have the greatest impact when adopted by the greatest number of organizations.”
The document also gets into the nitty gritty of measurement standards, such as how to best count unique downloads:
It’s difficult to count accurately the number of downloaders: no unique ID is transmitted when requesting a podcast file; multiple downloaders can use a single IP address (such as when they are on a shared private network); one downloader can have multiple IP addresses (such as when changing cellular towers). Each downloader does transmit a user agent description which varies by software and sometimes by hardware used. The combination of IP address and user agent provide something closer to a unique identifier for a device, which is itself an approximation of a unique identifier for a downloader. Where the user agent of the requesting client is available, this will be a count of the unique combinations of IP address and user agent for the period reported. Otherwise, this will be a count of unique IP addresses for the period reported.
NPR’s Boston-based Digital Services team is working now to incorporate these guidelines into the tracking mechanisms in its Station Analytics Service, a digital metrics dashboard. Tweaks will be reflected next month.
4 comments:
We started podcasting in 2006 (first federal podcast series) at http://media.csosa.gov; we received eleven awards (including best podcast) in 2014-2015. It amuses me that 90 percent of the podcast discussion involves public radio. We don’t count downloads, yet if we optimize our shows carefully, and give people what they want, we can be very successful as to serving citizens and advancing operational goals. We do count uniques, visits, page views, Google rankings etc. My only plea as to the podcast discussion is remembering that the vast majority of us are not public radio staffers. Best, Len.
Len, in all fairness, this was a study by public radio staffers, specifically to develop guidelines for measurement of public radio podcasts. I don’t think they’re ignoring non-public radio podcasters. That just wasn’t their target.
I always thought rss feeds should have a voting system attached for articles and podcasts that allowed tracking across platforms.
Then you could know:
downloads
Up votes
Down votes
Then downloads – (all votes) would give you great analytics and better ranking system. It would easily be shared and help with the media kits.
Just a thought.
Fair comment Doug, but I wish that Neiman would acknowledge that public radio represents a miniscule number of podcasters and podcasts. Will Neiman ever create podcast coverage for the rest of us? Thanks, Len.
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