In the United States, this was the year electoral politics embraced memes in full force. From the “This is fine” dog to #NastyWoman tweets to Make America Great Again selfies, social media users on all sides of the aisle took notice and faved, shared, and remixed. They even transformed those digital memes into physical ones, with countless mugs, hats, t-shirts, and stickers to be printed off and sold with each new hashtag-inspiring utterance and action.
That memes reached the mainstream is just a snippet of a larger picture: the ability to capture, shape, and channel attention in the digital and physical world is a critical component of power and influence in the 21st century. As technology theorist Zeynep Tufekci has noted, “Controlling attention is power — the 21st century goes to those who get this.”
Attention, of course, is not a new issue — just look to the history of television ads that kick up a notch in volume. What’s new are the strategies and context in which media makers have to operate. This often comes with a degree of outrageousness we’re not accustomed to from political leaders.
In a recent talk at the Shorenstein Center, Tim Wu discussed the attention economy we live in and some of the accompanying extremes:
One of the risks in markets which are completely driven by attention seeking is they tend to run toward the most lurid, outrageous, attention-getting content and operate in a winner-take-all manner. If you care about our culture, care about our media — it’s something to be concerned about.
At the global scale, both trending topics and trending campaigns seem to have in common an ability to captivate people’s eyes and ears — often spurring them to speak and type about them, whether or not they agree. Along with that come the added challenges of a diversified and often siloed media landscape influenced by social media, niche (and sometimes fabricated) news sites, and people’s declining trust in facts and figures from traditional institutions.
Our work in 2017 will require creative efforts — new experiments, new tools, new ways of telling stories, and new ways of sharing. It will require a better understanding of how people in power can wield attention in misleading, confusing and damaging ways. But attention innovation is not just for politicians’ clever tweets and GIF bites: from #NoDAPL to Ethiopia’s Oromo movement, in 2016, disempowered communities have also been finding new ways to influence local and international discourse around their causes.
We need to start turning our eyes globally, to contexts outside the Western world, like Egypt, China, the Philippines, and Colombia, where media communities and advocates have also been dealing with this new media environment and working on new strategies. Global coalitions can help us learn from and share with each other.
To be clear, I’m not suggesting we all embrace memes and come up with controversial headlines; rather, we need a holistic approach that includes the personal aspects of attention — human psychology, cultural mores, language divides, issues of trust and relatability — and that drives us to find long term solutions and build a new culture around media. Moving forward will require, as my colleague Tom Trewinnard has written, a careful and sustained practice of building trust with audiences.
This might mean operating beyond the page and screen, to help foster critical media literacy skills and grow supportive communities, and to equip people to better evaluate and create content they see online and offline. This will require new ways to listen more effectively, work with online groups more actively, ask more questions, and experiment within interdisciplinary communities.
If 2016 has taught us anything, it’s that predicting the future is difficult. One thing is increasingly clear: New strategies of attention have shaped many of the (often divisive) outcomes of recent referenda and elections across multiple continents, and they will continue to be a driving force in 2017 and beyond. In the coming year, journalists and media makers will do well to understand the new dynamics of attention more deeply. We won’t solve everything this year, but we’ll certainly lay the groundwork.
An Xiao Mina leads the product team at Meedan and was a 2016 Knight Nieman Visiting Fellow.
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Hillary Frey Forests need to burn to regrow
Ray Soto VR moves from experiments to immersion
Kathleen Kingsbury Print as a premium offering
Alberto Cairo Communicating uncertainty to our readers
S.P. Sullivan Baking transparency into our routines
Rachel Sklar Women are going to get loud
Caitlin Thompson High touch, high value
Jeremy Barr A terrible year for Tiers B through D
David Skok What lies beyond paywalls
AX Mina 2017 is for the attention innovators
Rebekah Monson Journalism is community-as-a-service
Millie Tran International expansion without colonial overtones
Rasmus Kleis Nielsen News after advertising may look like news before advertising
Andrew Haeg The year of listening
Andrew Ramsammy Rise of the rebel journalist
Doris Truong Connecting with diverse perspectives
Pablo Boczkowski Fake news and the future of journalism
Sydette Harry Facing journalism’s history
Moreno Cruz Osório The year of transparency in Brazilian journalism
Sarah Wolozin Virtual reality on the open web
Taylor Lorenz “Selfie journalism” becomes a thing
Annemarie Dooling UGC as a path out of the bubble
Guy Raz Inspiration and hope will matter more than ever
Robert Hernandez History will exclude you, again
Rubina Madan Fillion Snapchat grows up
Ståle Grut The battle for high-quality VR
Jim Friedlich A banner year for venture philanthropy
Andrea Silenzi Podcasts dive into breaking news analysis
Mira Lowe News literacy, bias, and “Hamilton”
Nushin Rashidian A rise in high-price, high-value subscriptions
Emily Goligoski Incorporating audience feedback at scale
Adam Thomas The coming collaboration across Europe
Elizabeth Jensen Trust depends on the details
Kawandeep Virdee Moving deeper than the machine of clicks
Jonathan Hunt Measurement companies get with the times
P. Kim Bui The year journalism teaches again
Liz McMillen The year of deep insights
Michael Oreskes Reversing the erosion of democracy
Rachel Schallom Stop flying over the flyover states
Mario García Virtual reality on mobile leaps forward
Nicholas Quah Podcasting’s coming class war
Nathalie Malinarich Making it easy
Francesco Marconi The year of augmented writing
Bill Keller A healthy skepticism about data
Dannagal G. Young The return of the gatekeepers
Mathew Ingram The Faustian Facebook dance continues
Asma Khalid The year of the newsy podcast
Amie Ferris-Rotman Вслед за Россией
Corey Ford The year of the rebelpreneur
Ole Reißmann Un-faking the news
Sue Schardt Objectivity, fairness, balance, and love
Megan H. Chan Cultural reporting goes mainstream
Julia Beizer Building a coherent core identity
Almar Latour Thanks, #fakenews
Geetika Rudra Journalism is community
Peter Sterne A dangerous anti-press mix
Reyhan Harmanci Bear witness — but then what?
Tracie Powell Building reader relationships
Gabriel Snyder The aberration of 20th-century journalism
Mandy Velez The audience is the source and the story
Renée Kaplan Pure reach has reached its limit
Matt Karolian AI improves publishing
Molly de Aguiar Philanthropists galvanize around news
Dhiya Kuriakose The year of digital detoxing
Christopher Meighan Unlocking a deeper mobile experience
Lam Thuy Vo The primary source in the age of mechanical multiplication
Swati Sharma Failing diversity is failing journalism
Scott Dodd Nonprofits team up for impact
Juliette De Maeyer and Dominique Trudel A rebirth of populist journalism
Mike Ragsdale A smarter information diet
Joanne Lipman The year of the drone, really
David Chavern Fake news gets solved
Ernst-Jan Pfauth Earn trust by working for (and with) readers
Bill Adair The year of the fact-checking bot
Zizi Papacharissi Distracted journalism looks in the mirror
Tressie McMillan Cottom A path through the media’s coming legitimacy crisis
Anita Zielina The sales funnel reaches (and changes) the newsroom
Dan Gillmor Fix the demand side of news too
Michael Kuntz Trust is the new click
Valérie Bélair-Gagnon Truthiness in private spaces
Burt Herman Local news gets interesting
Amy Webb Journalism as a service
Andrew Losowsky Building our own communities
Ken Schwencke Disaggregation and collection
Margarita Noriega From pinning tweets to tweeting pins
Cindy Royal Preparing the digital educator-scholar hybrid
Mary Meehan Feeling blue in a red state
Aja Bogdanoff Comments start pulling their weight
Carla Zanoni Prioritizing emotional health
Sam Ford The year we talk about our awful metrics
Steve Henn The next revolution is voice
Carrie Brown We won’t do enough
Keren Goldshlager Defining a focus, and then saying no
Erin Pettigrew A year of reflection in tech
Sarah Marshall Focusing on the why of the click
Juan Luis Sánchez Your predictions are our present
Javaun Moradi What can we own?
Amy O'Leary Not just covering communities, reaching them
Matt Waite The people running the media are the problem
Mary Walter-Brown Getting comfortable asking for money
Olivia Ma The year collaboration beats competition
Laura Walker Authentic voices, not fake news
Eric Nuzum Podcasting stratifies into hard layers
Dan Colarusso Let’s make live video we can love
David Weigel A test for online speech
Katie Zhu The year of minority media
Tim Herrera The safe space of service journalism
Jonathan Stray A boom in responsible conservative media
Ryan McCarthy Platforms grow up or grow more toxic
Andy Rossback The year of the user
Claire Wardle Verification takes center stage
Sara M. Watson There is no neutral interface
Erin Millar The bottom falls out of Canadian media
Melody Kramer Radically rethinking design
Liz Danzico The triumph of the small
Emi Kolawole From empathy to community
Cory Haik Navigating power in Trump’s America
Ariane Bernard Better data about your users
Priya Ganapati Mobile websites are ready for reinvention
Ashley C. Woods Local journalism will fight a new fight
Umbreen Bhatti A sense of journalists’ humanity
Vivian Schiller Tested like never before
Jon Slade Trusted news, at a premium
Tanya Cordrey The resurgence of reach
Lee Glendinning A call for great editing
Alice Antheaume A new test for French media
Samantha Barry Messaging apps go mainstream
Helen Havlak Chasing mobile search results
Alexis Lloyd Public trust for private realities
Errin Haines Chaos or community?
Libby Bawcombe Kids board the podcast train
Richard Tofel The country doesn’t trust us — but they do believe us
Tim Griggs The year we stop taking sides
M. Scott Havens Quality advertising to pair with quality content