Who doesn’t have whiplash from 2016? If this was the year of “do it all,” 2017 will be the year of “do it best.”
Platforms are evolving at breakneck speed, leaving publishers to choose their strategic battles and readers with more options than ever. The noise in what’s become a crowded digital space isn’t going to dull, but the audience is learning what to listen to. Publishers need only hear them.
In 2017, we must get back to basics. But that doesn’t mean being basic.
Readers aren’t distracted by bells and whistles. They know what they want, and that’s quality — wherever they consume news. Most readers are platform agnostic — on their phones switching between iMessage, email, Twitter, and Snapchat all day. Why should what they see in Apple News or on a Facebook Instant Article be inferior to what they could experience on a publisher’s site or app?
In digital media, we should always be in beta. But we don’t have to skimp on quality to open the door to creativity. If we take one thing away from this election, it should be that journalism matters. Facts are important. Reporting will be rewarded. And if you can put it all together in a thoughtful, digestible way, readers will respond. They are aching for someone to depend on.
Politics divided the nation in 2016. But journalism will unify us. Those who were duped by the fake news and half-truths that ran rampant won’t be fooled again. They want to be educated. They want to trust. The uptick in subscriptions across many major organizations tells us so. Now it’s on us to deliver. It’s on us to perfect content, experience and product. In 2017, our loyalty must be to the reader.
Coleen O’Lear is editorial director for emerging news products at The Washington Post.
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Burt Herman Local news gets interesting
Molly de Aguiar Philanthropists galvanize around news
Francesco Marconi The year of augmented writing
P. Kim Bui The year journalism teaches again
Alice Antheaume A new test for French media
David Skok What lies beyond paywalls
Millie Tran International expansion without colonial overtones
Melody Kramer Radically rethinking design
M. Scott Havens Quality advertising to pair with quality content
Emily Goligoski Incorporating audience feedback at scale
Laura Walker Authentic voices, not fake news
Eric Nuzum Podcasting stratifies into hard layers
Jonathan Hunt Measurement companies get with the times
Steve Henn The next revolution is voice
Nathalie Malinarich Making it easy
Katie Zhu The year of minority media
Gabriel Snyder The aberration of 20th-century journalism
Sarah Wolozin Virtual reality on the open web
Michael Oreskes Reversing the erosion of democracy
Rebekah Monson Journalism is community-as-a-service
Mira Lowe News literacy, bias, and “Hamilton”
Samantha Barry Messaging apps go mainstream
David Chavern Fake news gets solved
Scott Dodd Nonprofits team up for impact
Erin Pettigrew A year of reflection in tech
AX Mina 2017 is for the attention innovators
Caitlin Thompson High touch, high value
Sara M. Watson There is no neutral interface
Elizabeth Jensen Trust depends on the details
Reyhan Harmanci Bear witness — but then what?
Dhiya Kuriakose The year of digital detoxing
Matt Karolian AI improves publishing
Taylor Lorenz “Selfie journalism” becomes a thing
Maria Bustillos “It’s true — I saw it on Facebook”
Andrew Haeg The year of listening
Guy Raz Inspiration and hope will matter more than ever
Cindy Royal Preparing the digital educator-scholar hybrid
Rubina Madan Fillion Snapchat grows up
Lee Glendinning A call for great editing
David Weigel A test for online speech
Julia Beizer Building a coherent core identity
Helen Havlak Chasing mobile search results
Aja Bogdanoff Comments start pulling their weight
Michael Kuntz Trust is the new click
Hillary Frey Forests need to burn to regrow
Claire Wardle Verification takes center stage
S.P. Sullivan Baking transparency into our routines
Ken Schwencke Disaggregation and collection
Swati Sharma Failing diversity is failing journalism
Margarita Noriega From pinning tweets to tweeting pins
Ray Soto VR moves from experiments to immersion
Richard Tofel The country doesn’t trust us — but they do believe us
Nushin Rashidian A rise in high-price, high-value subscriptions
Anita Zielina The sales funnel reaches (and changes) the newsroom
Sydette Harry Facing journalism’s history
Joanne Lipman The year of the drone, really
Amy O'Leary Not just covering communities, reaching them
Ashley C. Woods Local journalism will fight a new fight
Sam Ford The year we talk about our awful metrics
Ernst-Jan Pfauth Earn trust by working for (and with) readers
Moreno Cruz Osório The year of transparency in Brazilian journalism
Rasmus Kleis Nielsen News after advertising may look like news before advertising
Keren Goldshlager Defining a focus, and then saying no
Olivia Ma The year collaboration beats competition
Mary Meehan Feeling blue in a red state
Alexis Lloyd Public trust for private realities
Umbreen Bhatti A sense of journalists’ humanity
Dan Gillmor Fix the demand side of news too
Emi Kolawole From empathy to community
Doris Truong Connecting with diverse perspectives
Asma Khalid The year of the newsy podcast
Pablo Boczkowski Fake news and the future of journalism
Mandy Velez The audience is the source and the story
Juan Luis Sánchez Your predictions are our present
Jon Slade Trusted news, at a premium
Tressie McMillan Cottom A path through the media’s coming legitimacy crisis
Mathew Ingram The Faustian Facebook dance continues
Rachel Schallom Stop flying over the flyover states
Tracie Powell Building reader relationships
Andrew Losowsky Building our own communities
Rachel Sklar Women are going to get loud
Kathleen Kingsbury Print as a premium offering
Ole Reißmann Un-faking the news
Ståle Grut The battle for high-quality VR
Adam Thomas The coming collaboration across Europe
Peter Sterne A dangerous anti-press mix
Christopher Meighan Unlocking a deeper mobile experience
Mike Ragsdale A smarter information diet
Vivian Schiller Tested like never before
Tim Griggs The year we stop taking sides
Ariane Bernard Better data about your users
Zizi Papacharissi Distracted journalism looks in the mirror
Renée Kaplan Pure reach has reached its limit
Tanya Cordrey The resurgence of reach
Libby Bawcombe Kids board the podcast train
Bill Adair The year of the fact-checking bot
Liz Danzico The triumph of the small
Carla Zanoni Prioritizing emotional health
Geetika Rudra Journalism is community
Amie Ferris-Rotman Вслед за Россией
Mario García Virtual reality on mobile leaps forward
Juliette De Maeyer and Dominique Trudel A rebirth of populist journalism
Annemarie Dooling UGC as a path out of the bubble
Javaun Moradi What can we own?
Andy Rossback The year of the user
Bill Keller A healthy skepticism about data
Alberto Cairo Communicating uncertainty to our readers
Amy Webb Journalism as a service
Erin Millar The bottom falls out of Canadian media
Andrea Silenzi Podcasts dive into breaking news analysis
Cory Haik Navigating power in Trump’s America
Almar Latour Thanks, #fakenews
Megan H. Chan Cultural reporting goes mainstream
Mary Walter-Brown Getting comfortable asking for money
Robert Hernandez History will exclude you, again
Jim Friedlich A banner year for venture philanthropy
Errin Haines Chaos or community?
Tim Herrera The safe space of service journalism
Lam Thuy Vo The primary source in the age of mechanical multiplication
Andrew Ramsammy Rise of the rebel journalist
Corey Ford The year of the rebelpreneur
Valérie Bélair-Gagnon Truthiness in private spaces
Priya Ganapati Mobile websites are ready for reinvention
Kawandeep Virdee Moving deeper than the machine of clicks
Jonathan Stray A boom in responsible conservative media
Jeremy Barr A terrible year for Tiers B through D
Matt Waite The people running the media are the problem
Carrie Brown-Smith We won’t do enough