In a time when so much of our news is fake, false, shallow, and out of context, there’s no question of the need to upgrade the supply. At every journalism conference I attended in the past several years, the primary goals were to make journalism better as well as financially sustainable.
Tackling the supply side is always useful. But we haven’t done nearly enough to address the demand. We can’t just upgrade journalists. We, the people who use media mostly as consumers and sharers, have to upgrade ourselves, too. We have to make principles of media literacy, the core of which is critical thinking in our consumption and creation, part of our everyday lives.
Who can help make this happen? Some educators already try. Some organizations work on it, too. (Much of my own recent work has been in this arena.) But the impact has been limited.
Who can do media literacy at scale? Among others, journalists themselves — though, for the most part, they’ve inexplicably failed to try.
Suppose journalists and news organizations had made it a priority in recent decades to help their audiences know the difference between truth and lies. Suppose, more recently, they’d been actively helping the communities they serve deploy critical thinking more widely. And suppose they’d embraced the reality that social media means, among other things, media creation by all of us — and why we all need to navigate that new world with integrity. We might well be fighting a “fake news” epidemic even if they had. But I’d bet anything it would be less virulent.
Optimist that I am, I predict 2017 will be the year when journalists realize what an extraordinary opportunity they’ve foregone, and decide makes these things a part of their mission. They won’t just be doing better by their communities. They’ll also boost their own standing at a time when the general public has so little trust in the craft.
How can media organizations seize the opportunity? The first of many steps is to be more transparent. Among other ways to do this: explain why they’re doing what they do, and how; ask their audiences to be more involved in the journalism, via crowdsourcing and other techniques; have real conversations with the community, beyond troll-infested comments the journalists (and others with common sense) ignore; and fully disclose errors with explanations of what happened and what steps they’ll take to prevent further occurrences. (As I wrote in a media-literacy book a few years ago, journalists who practice greater transparency may be believed a bit less, but they’ll be trusted more.)
Transparency isn’t the only way journalists could help bring media literacy to the public. It doesn’t require big new investments, however, which in the current financial climate should appeal to management.
One of the few people in Big Media who’s even trying to promote media literacy is CNN’s Brian Stelter. On a recent program, for example, he pushed his audience to triple-check the validity of things they’ve seen before sharing them via social networks. His increasingly urgent admonitions in his commentaries have been exactly what journalists should be doing at every organization.
If journalism organizations continue, in general, to ignore what I consider an obligation, there’s another group of players that could take on the mission: the tech platforms like Facebook, Google, Twitter, LinkedIn, among others. Talk about scale: They could make a huge difference in a hurry.
But who better to do the job than journalists? It’s still their duty, if they think about it. And it’s not too late to start now.
Dan Gillmor is professor of practice at Arizona State University’s Cronkite School of Journalism and Mass Communication.
David Skok What lies beyond paywalls
Alexis Lloyd Public trust for private realities
Juliette De Maeyer and Dominique Trudel A rebirth of populist journalism
Reyhan Harmanci Bear witness — but then what?
Kawandeep Virdee Moving deeper than the machine of clicks
Mike Ragsdale A smarter information diet
Errin Haines Chaos or community?
Dhiya Kuriakose The year of digital detoxing
Javaun Moradi What can we own?
Doris Truong Connecting with diverse perspectives
Rasmus Kleis Nielsen News after advertising may look like news before advertising
Rubina Madan Fillion Snapchat grows up
Priya Ganapati Mobile websites are ready for reinvention
Nathalie Malinarich Making it easy
Mario García Virtual reality on mobile leaps forward
Lee Glendinning A call for great editing
Valérie Bélair-Gagnon Truthiness in private spaces
Robert Hernandez History will exclude you, again
Dan Gillmor Fix the demand side of news too
Liz McMillen The year of deep insights
Tanya Cordrey The resurgence of reach
Richard Tofel The country doesn’t trust us — but they do believe us
Laura Walker Authentic voices, not fake news
Megan H. Chan Cultural reporting goes mainstream
Ariane Bernard Better data about your users
Emily Goligoski Incorporating audience feedback at scale
Julia Beizer Building a coherent core identity
Peter Sterne A dangerous anti-press mix
Keren Goldshlager Defining a focus, and then saying no
David Weigel A test for online speech
Dan Colarusso Let’s make live video we can love
Moreno Cruz Osório The year of transparency in Brazilian journalism
Asma Khalid The year of the newsy podcast
Ole Reißmann Un-faking the news
Katie Zhu The year of minority media
Mary Meehan Feeling blue in a red state
Carla Zanoni Prioritizing emotional health
Pablo Boczkowski Fake news and the future of journalism
Sara M. Watson There is no neutral interface
Tim Herrera The safe space of service journalism
Helen Havlak Chasing mobile search results
Vivian Schiller Tested like never before
Erin Pettigrew A year of reflection in tech
Andy Rossback The year of the user
Sue Schardt Objectivity, fairness, balance, and love
Matt Karolian AI improves publishing
Cindy Royal Preparing the digital educator-scholar hybrid
Lam Thuy Vo The primary source in the age of mechanical multiplication
Sarah Wolozin Virtual reality on the open web
Mary Walter-Brown Getting comfortable asking for money
M. Scott Havens Quality advertising to pair with quality content
P. Kim Bui The year journalism teaches again
Rebekah Monson Journalism is community-as-a-service
Burt Herman Local news gets interesting
Tressie McMillan Cottom A path through the media’s coming legitimacy crisis
Corey Ford The year of the rebelpreneur
Jonathan Hunt Measurement companies get with the times
Ken Schwencke Disaggregation and collection
Michael Oreskes Reversing the erosion of democracy
Carrie Brown We won’t do enough
Alberto Cairo Communicating uncertainty to our readers
Scott Dodd Nonprofits team up for impact
David Chavern Fake news gets solved
Almar Latour Thanks, #fakenews
Guy Raz Inspiration and hope will matter more than ever
AX Mina 2017 is for the attention innovators
Ernst-Jan Pfauth Earn trust by working for (and with) readers
Mandy Velez The audience is the source and the story
Swati Sharma Failing diversity is failing journalism
Taylor Lorenz “Selfie journalism” becomes a thing
Samantha Barry Messaging apps go mainstream
Michael Kuntz Trust is the new click
Tracie Powell Building reader relationships
Jonathan Stray A boom in responsible conservative media
Sarah Marshall Focusing on the why of the click
Margarita Noriega From pinning tweets to tweeting pins
Amy Webb Journalism as a service
Anita Zielina The sales funnel reaches (and changes) the newsroom
Andrew Losowsky Building our own communities
Claire Wardle Verification takes center stage
Steve Henn The next revolution is voice
Juan Luis Sánchez Your predictions are our present
Jon Slade Trusted news, at a premium
Cory Haik Navigating power in Trump’s America
Kathleen Kingsbury Print as a premium offering
Sydette Harry Facing journalism’s history
Maria Bustillos “It’s true — I saw it on Facebook”
Joanne Lipman The year of the drone, really
Nushin Rashidian A rise in high-price, high-value subscriptions
Gabriel Snyder The aberration of 20th-century journalism
Dannagal G. Young The return of the gatekeepers
Andrea Silenzi Podcasts dive into breaking news analysis
Molly de Aguiar Philanthropists galvanize around news
Erin Millar The bottom falls out of Canadian media
Adam Thomas The coming collaboration across Europe
Amy O'Leary Not just covering communities, reaching them
Liz Danzico The triumph of the small
Hillary Frey Forests need to burn to regrow
Melody Kramer Radically rethinking design
Ryan McCarthy Platforms grow up or grow more toxic
Rachel Sklar Women are going to get loud
Renée Kaplan Pure reach has reached its limit
Tim Griggs The year we stop taking sides
Zizi Papacharissi Distracted journalism looks in the mirror
Libby Bawcombe Kids board the podcast train
Emi Kolawole From empathy to community
Ashley C. Woods Local journalism will fight a new fight
Ray Soto VR moves from experiments to immersion
Andrew Haeg The year of listening
Amie Ferris-Rotman Вслед за Россией
Geetika Rudra Journalism is community
Millie Tran International expansion without colonial overtones
Francesco Marconi The year of augmented writing
Sam Ford The year we talk about our awful metrics
Annemarie Dooling UGC as a path out of the bubble
Caitlin Thompson High touch, high value
Jim Friedlich A banner year for venture philanthropy
Alice Antheaume A new test for French media
Mathew Ingram The Faustian Facebook dance continues
Olivia Ma The year collaboration beats competition
Aja Bogdanoff Comments start pulling their weight
Rachel Schallom Stop flying over the flyover states
Mira Lowe News literacy, bias, and “Hamilton”
S.P. Sullivan Baking transparency into our routines
Jeremy Barr A terrible year for Tiers B through D
Bill Adair The year of the fact-checking bot
Nicholas Quah Podcasting’s coming class war
Eric Nuzum Podcasting stratifies into hard layers
Bill Keller A healthy skepticism about data
Matt Waite The people running the media are the problem
Umbreen Bhatti A sense of journalists’ humanity
Christopher Meighan Unlocking a deeper mobile experience