Let’s make live video we can love

“While audiences crave an authentic and fresh video experience, it seems like they’re still getting a lot of pundits and reporters simply talking at them.”

Go ahead. Blame the watermelon.

I do.

dan-colarussoAn early Facebook Live milestone was when BuzzFeed staffers dressed in hazmat suits wrapped rubber bands around a watermelon until it exploded. That piece set a very high bar for the new platform in both stagecraft and audience.

A stampede towards live video followed, putting us all on Facebook Live, Twitter’s Periscope, or our own sites or apps, desperately seeking our own watermelon. But while audiences crave an authentic and fresh video experience, it seems like they’re still getting a lot of pundits and reporters simply talking at them.

That’s unfortunate. Without dismissing the thought and effort the industry put into it, live video in 2016 trended towards the ordinary. To some degree, that’s understandable. Those of us not hitched to a broadcast outlet are trying to figure out effective pacing; we’re still calculating how many minutes are enough or too much; and within that there’s a general lack of opportunities for the truly memorable instead of gratuitously gonzo.

Look, the reasons to get into live video are many. The technology and tools are cheaper than ever; quickly finding and engaging a large audience is easier than ever; and reporters and editors are often eager participants because video helps them develop personal franchises. The most important reason, though, is because our viewers now demand it as much as sports fans want the Super Bowl and pop music masses want the Grammys.

So what must happen in 2017? We have to master the technology and choreography of the entire live process, from planning to production to notifications. And we need to keep working with and improving the tools we’re using to do it. That will help make the first few minutes of a live video segment seem less like an on-camera fire drill, and make it easier to introduce ad units and other commercial elements.

We also have to stop talking about the news so much when we go live and start showing our audience far more of what’s actually happening — whether it’s a protest, a street musician, or a blizzard. The popular live videos that came from regular people and citizen journalists involved a serendipity for which it’s difficult to plan.

While traditional TV news must program an entire day — and often rely heavily on predictable partisan chatter — live video right now is about creating a few moments that make a day memorable. The target must be for news organizations to exploit our unique abilities to provide stirring visuals and actual insights to turn breaking news into these moments.

At Reuters, for instance, our global reach has put our Facebook Live audience aboard migrant rescue boats off Sicily and gave our Reuters TV app viewers dramatic realtime sights and sounds in the midst of the failed coup in Turkey. In these scenarios, the images carried the day. Some of our planned chats or live events have been very watchable and drew worthwhile audience.

Thinking strategically about unique programming goes hand-in-hand with the ways we’re going to have to monetize live video anyway. It won’t be much different than many current content models: use speed to get programmatic-type revenue with big traffic and more custom ideas to get premium advertising from a distinct base.

On election night, Reuters TV simulcast to our app and Facebook Live about seven hours of mini-shows delivered intermittently from eight locations without using a satellite truck or other massively expensive gear. And for fun, we also ran a Facebook Live over the course of the night in which a Brooklyn artist assembled life-sized 270-piece puzzles of the candidates as results came in.

The night was hard, took extensive planning, and involved drawing in talent from across our organization, and it was more than worth the effort because we both served loyal viewers on our platform and introduced ourselves to a larger audience on Facebook.

How often we deliver this kind of programming will be the difference in whether live video remains a side gig or becomes something our viewers can rely on every day for great moments.

Dan Colarusso is is executive editor of Reuters TV and Reuters.com.

Robert Hernandez   History will exclude you, again

Michael Kuntz   Trust is the new click

Zizi Papacharissi   Distracted journalism looks in the mirror

Laura E. Davis   Show your work

Rubina Madan Fillion   Snapchat grows up

Valérie Bélair-Gagnon   Truthiness in private spaces

Ray Soto   VR moves from experiments to immersion

Alberto Cairo   Communicating uncertainty to our readers

Errin Haines   Chaos or community?

Umbreen Bhatti   A sense of journalists’ humanity

Ernst-Jan Pfauth   Earn trust by working for (and with) readers

Doris Truong   Connecting with diverse perspectives

S.P. Sullivan   Baking transparency into our routines

Ole Reißmann   Un-faking the news

Cory Haik   Navigating power in Trump’s America

Nushin Rashidian   A rise in high-price, high-value subscriptions

Jonathan Stray   A boom in responsible conservative media

Taylor Lorenz   “Selfie journalism” becomes a thing

Rachel Sklar   Women are going to get loud

Scott Dodd   Nonprofits team up for impact

Tressie McMillan Cottom   A path through the media’s coming legitimacy crisis

Sam Ford   The year we talk about our awful metrics

Samantha Barry   Messaging apps go mainstream

Matt Waite   The people running the media are the problem

Olivia Ma   The year collaboration beats competition

Dannagal G. Young   The return of the gatekeepers

Mandy Velez   The audience is the source and the story

Alice Antheaume   A new test for French media

Emily Goligoski   Incorporating audience feedback at scale

Ryan McCarthy   Platforms grow up or grow more toxic

Nathalie Malinarich   Making it easy

Sara M. Watson   There is no neutral interface

Joanne Lipman   The year of the drone, really

Mark Armstrong   Time to pay up

Pablo Boczkowski   Fake news and the future of journalism

Emi Kolawole   From empathy to community

Amie Ferris-Rotman   Вслед за Россией

Richard Tofel   The country doesn’t trust us — but they do believe us

Sydette Harry   Facing journalism’s history

Liz McMillen   The year of deep insights

Gabriel Snyder   The aberration of 20th-century journalism

Moreno Cruz Osório   The year of transparency in Brazilian journalism

Amy Webb   Journalism as a service

David Skok   What lies beyond paywalls

Megan H. Chan   Cultural reporting goes mainstream

Claire Wardle   Verification takes center stage

Vivian Schiller   Tested like never before

Francesco Marconi   The year of augmented writing

Maria Bustillos   “It’s true — I saw it on Facebook”

Hillary Frey   Forests need to burn to regrow

Reyhan Harmanci   Bear witness — but then what?

Erin Millar   The bottom falls out of Canadian media

Dan Colarusso   Let’s make live video we can love

Andy Rossback   The year of the user

Mathew Ingram   The Faustian Facebook dance continues

Kawandeep Virdee   Moving deeper than the machine of clicks

Eric Nuzum   Podcasting stratifies into hard layers

Katie Zhu   The year of minority media

Andrea Silenzi   Podcasts dive into breaking news analysis

Cindy Royal   Preparing the digital educator-scholar hybrid

Elizabeth Jensen   Trust depends on the details

M. Scott Havens   Quality advertising to pair with quality content

Jeremy Barr   A terrible year for Tiers B through D

Anita Zielina   The sales funnel reaches (and changes) the newsroom

Andrew Ramsammy   Rise of the rebel journalist

Coleen O'Lear   Back to basics

Mario García   Virtual reality on mobile leaps forward

Carrie Brown   We won’t do enough

Millie Tran   International expansion without colonial overtones

Laura Walker   Authentic voices, not fake news

Corey Ford   The year of the rebelpreneur

Trushar Barot   API or die

Steve Henn   The next revolution is voice

Peter Sterne   A dangerous anti-press mix

Kathleen Kingsbury   Print as a premium offering

Libby Bawcombe   Kids board the podcast train

AX Mina   2017 is for the attention innovators

Melody Kramer   Radically rethinking design

Bill Adair   The year of the fact-checking bot

Lam Thuy Vo   The primary source in the age of mechanical multiplication

Javaun Moradi   What can we own?

Ken Schwencke   Disaggregation and collection

Julia Beizer   Building a coherent core identity

Amy O'Leary   Not just covering communities, reaching them

Rachel Schallom   Stop flying over the flyover states

Jon Slade   Trusted news, at a premium

Tim Griggs   The year we stop taking sides

Burt Herman   Local news gets interesting

Guy Raz   Inspiration and hope will matter more than ever

Juliette De Maeyer and Dominique Trudel   A rebirth of populist journalism

Alexis Lloyd   Public trust for private realities

Rebekah Monson   Journalism is community-as-a-service

Mary Meehan   Feeling blue in a red state

Caitlin Thompson   High touch, high value

David Chavern   Fake news gets solved

Molly de Aguiar   Philanthropists galvanize around news

Sue Schardt   Objectivity, fairness, balance, and love

Geetika Rudra   Journalism is community

Tracie Powell   Building reader relationships

Jim Friedlich   A banner year for venture philanthropy

Mira Lowe   News literacy, bias, and “Hamilton”

Lee Glendinning   A call for great editing

Margarita Noriega   From pinning tweets to tweeting pins

Asma Khalid   The year of the newsy podcast

Sarah Wolozin   Virtual reality on the open web

Christopher Meighan   Unlocking a deeper mobile experience

Liz Danzico   The triumph of the small

Tanya Cordrey   The resurgence of reach

Matt Karolian   AI improves publishing

Michael Oreskes   Reversing the erosion of democracy

Erin Pettigrew   A year of reflection in tech

Swati Sharma   Failing diversity is failing journalism

Andrew Haeg   The year of listening

Dan Gillmor   Fix the demand side of news too

Mary Walter-Brown   Getting comfortable asking for money

Priya Ganapati   Mobile websites are ready for reinvention

Adam Thomas   The coming collaboration across Europe

Jonathan Hunt   Measurement companies get with the times

Carla Zanoni   Prioritizing emotional health

Tim Herrera   The safe space of service journalism

Mike Ragsdale   A smarter information diet

Keren Goldshlager   Defining a focus, and then saying no

Juan Luis Sánchez   Your predictions are our present

David Weigel   A test for online speech

Felix Salmon   Headlines matter

Renée Kaplan   Pure reach has reached its limit

Almar Latour   Thanks, #fakenews

Dhiya Kuriakose   The year of digital detoxing

Ståle Grut   The battle for high-quality VR

P. Kim Bui   The year journalism teaches again

Ashley C. Woods   Local journalism will fight a new fight

Annemarie Dooling   UGC as a path out of the bubble

Sarah Marshall   Focusing on the why of the click

Ariane Bernard   Better data about your users

Bill Keller   A healthy skepticism about data

Andrew Losowsky   Building our own communities

Helen Havlak   Chasing mobile search results

Aja Bogdanoff   Comments start pulling their weight

Rasmus Kleis Nielsen   News after advertising may look like news before advertising

Nicholas Quah   Podcasting’s coming class war