“Value” may be the watchword for journalism in 2018.
Readers are being overwhelmed by a blizzard of news from more outlets than ever before. At the same time, more news organizations, desperate for survival as ad revenue shrivels, are shedding their timidity and charging for content.
How do publications dare demand that readers pay up, when readers have a dizzying array of options? The answer, of course: value.
Watch for intensified pitches stressing the value proposition: Exclusive “news that you can only get here.” Trustworthy journalists. Reporters who have deep sourcing and deep knowledge of a crucial beat.
This solicitation I got this week from The Economist is typical: “What if it were possible to cut to the chase and rely on one publication for insights, analysis and an assessment of what really matters? That possibility is a reality.” Their humble suggestion: Surprise, surprise, The Economist.
At STAT, we launched a premium subscription service (STAT Plus) a year ago as a pilot project for focused coverage of the biotech and pharma industries. We’ve been pleased with the results; it’s grown rapidly and steadily, and we’re selling more group subscriptions to institutions while continuing to draw in individual subscribers from a wide array of backgrounds. With that “value” notion in mind, we supplement our print and multimedia coverage with exclusive events, webinars, and live online chats with our reporters — which have proved a popular subscriber benefit.
Our metrics show that the readers most willing to pay for our journalism are clamoring for these three types of stories:
1. Analysis, analysis, analysis. They want reporters’ unique insights to help them prepare for upcoming events (a crucial clinical trial readout, a major medical conference) or to help them understand news that’s just happened. They’re eager, too, for analysis that helps them look forward and understand what’s next in drug development.
2. Scoops. Goes without saying that these are always popular!
3. “Hey Joe” stories. That’s what we have dubbed a category of more lighthearted — dare we say fun — pieces that present intriguing information a reader might want to mention to a colleague over lunch. These always do well with our subscribers; they’re a nice break from the endless flood of urgent news.
As much as it can be intoxicating to see a story picked up on Reddit or Drudge, those fleeting measures have been replaced by deeper questions about our readers: How long were they engaged? How many stories did they read? Did they come back to the site days, weeks, months later? Did they sign up for a free newsletter? And, most important these days, did they type in their credit card number and signal they’re willing to pay for quality journalism?
Journalism still revolves around those basic questions: who, what, why, when, where, and how. But in our newsroom, we’re increasingly focused on these questions: How can we help our reporters deliver first-rate journalism that’s worth paying to read? And how do we reinforce that value to readers, day after day and story after story?
Rick Berke is executive editor of STAT.
Eric Nuzum Beyond the narrative arc
Valérie Bélair-Gagnon Seeking trust in fragmented spaces
Dheerja Kaur Fun with subscription products
Alan Soon The rise of start of psychographic, micro-targeted media
Sam Ford The year of investing in processes
Michael Kuntz The only pivot that might work
P. Kim Bui The reckoning is only beginning
Emily Goligoski Looking beyond news for inspiration
Basile Simon We need better career paths for news nerds
Jennifer Coogan The future is female
Jennifer Choi Standing up for us and for each other
Alice Antheaume Are you fluent in AI?
Vivian Schiller Pivot to tomorrow
Debra Adams Simmons And a woman shall lead them
Elizabeth Jensen Show your work
Mi-Ai Parrish Blockchain and trust
Ray Soto VR reaches the next level
Tracie Powell The muting of underserved voices
Monika Bauerlein The firehose of falsehood
Marie Gilot No assholes allowed
Bill Keller A growing turn to philanthropy
Edward Roussel Eyes, ears, and brains
Luke O'Neil The end is already here
Helen Havlak Keywords, not publishers, power the world’s biggest feeds
Tanya Cordrey Finally, the seeds of radical reinvention
Rodney Gibbs Tech workers turn to journalism
Laura E. Davis Writing answers before you know the question
Jassim Ahmad Thriving on change
Jamie Mottram From pageviews to t-shirts
Cory Haik Suffering from realness, pivoting to impact
Sam Sanders Shine the light on ourselves
Andrew Haeg The year journalists become relationship builders
Mary Meehan Real lives are at stake in rural areas
Ruth Palmer Risks will grow for news subjects — especially minorities
Craig Newmark Working together toward sustainable solutions
Jared Newman Venture funding and digital news don’t mix
Federica Cherubini The rise of bridge roles in news organizations
Dan Shanoff You down with OTT? (Yeah, DTC)
Michelle Ferrier The year of the great reckoning
Jim Brady With the people, not just of the people
Jacqui Cheng Retailers move into content
Alastair Coote The year of self-improvement
Evie Nagy Pivot to mobile video frustration
Rachel Davis Mersey AI, with real smarts
Caitria O'Neill The new court of public opinion
Amy Webb Listen to weak signals
Sarah Marshall Loyalty as the key performance indicator
Lam Thuy Vo Breaking free from the tyranny of the loudest
David Skok Finding an information-life balance
Christopher Meighan Passive partnership is in the rearview
Rasmus Kleis Nielsen The Snapchat scenario and the risk of more closed platforms
AX Mina Memes and visuals come to the fore
Eric Ulken The year local publishers get smart(er) about change
Ståle Grut Reclaiming audience interaction from social networks
Damon Krukowski Reviving the alt-weekly soul
Renée Kaplan The year of quiet adjustments (shhh)
Mary Walter-Brown Show a little vulnerability
Matt Carlson Attacks on the press will get worse
Doris Truong Computer vision vs. the Internet vigilantes
Alfred Hermida Going beyond mobile-first
Brian Lam Sketchy ethics around product reviews
Pia Frey Address users as individuals
Rick Berke Value is the watchword
Mariano Blejman News games rule
Emma Carew Grovum Newsroom culture becomes a priority
Justin Kosslyn The year journalists become digital security experts
Andrew Ramsammy The year ownership mattered
Ernst-Jan Pfauth Publishing less to give readers more
Nushin Rashidian Publishers seek ad dollar alternatives
Dannagal G. Young Stop covering politics as a game
Hossein Derakhshan Television has won
Matt Boggie The intellectual equivalent of the Dead Sea
Rodney Benson Better, less read, and less trusted
Mike Caulfield Refactoring media literacy for the networked age
Julia B. Chan Looking for loyalty in all the right places
Pete Brown Push alerts, personalized
Matt DeRienzo A recession, then a collapse
Nicholas Diakopoulos Fortifying social media from automated inauthenticity
Yvonne Leow The rise of video messaging
Corey Ford The empire strikes back
Kawandeep Virdee Zines had it right all along
Tamar Charney We get serious about algorithms
Gordon Crovitz Serving readers over advertisers
Michelle Garcia Navigating journalistic transparency
Rubina Madan Fillion Unlocking the potential of AI
Jessica Parker Gilbert Design connects storytelling and strategy
Jesse Holcomb Information disorder, coming to a congressional district near you
José Zamora Revenue-first journalism
Sally Lehrman Trust comes first
Julia Beizer A longer view on the pivot
Susie Banikarim R.I.P. Pivot to Video (2017–2017)
Marcela Donini and Thiago Herdy Collaboration is the way forward for Brazilian journalism
Kinsey Wilson Facebook and Google: Help out or pay up
Heather Bryant Building the ecosystems for collaboration
Monique Judge Letting black women tell their own stories
Vanessa K. DeLuca Women’s voices take center stage
Nik Usher The year of The Washington Post
Errin Haines At the ballot, it’s time to count black women
Amie Ferris-Rotman More female reporters abroad (please)
Hannah Cassius The year of the echo-chamber escapists
Claire Wardle Disinformation gets worse
Mira Lowe The year of the local watchdog
Joyce Barnathan It will be harder to bury the news
C.W. Anderson The social media apocalypse
Amy King Let’s amplify visual voice
Aron Pilhofer We can’t leave the business to the business side any more
Pablo Boczkowski The rise of skeptical reading
Borja Echevarría TV goes digital, digital goes TV
Rachel Schallom Better design helps differentiate opinion and news
Niketa Patel Live journalism comes of age
Francesco Marconi The year of machine-to-machine journalism
Kyle Ellis Let’s build our way out of this
Imaeyen Ibanga Longform video leads the way
Felix Salmon Covering bitcoin while owning bitcoin
Carlos Martínez de la Serna The new journalism commons
Juliette De Maeyer A responsible press criticism
Lanre Akinola Making noise is not a strategy
Jim Moroney Newspapers have to be good enough for readers to pay for
Juleyka Lantigua Women of color will reclaim and monetize our time
Kathleen McElroy Building a news video experience native to mobile
Richard Tofel The platforms’ power demands more reporters’ attention
Mariana Moura Santos Think local, act global
Joanne Lipman Journalists inventing revenue streams
Millie Tran and Stine Bauer Dahlberg (Hint: It’s about your brand)
Molly de Aguiar Good journalism won’t be enough
Miguel Castro The arrival of the impact producer
Frédéric Filloux External forces
Feli Sánchez The year for guerrilla user research
Raney Aronson-Rath Transparency is the antidote to fake news
Cindy Royal Your journalism curriculum is obsolete
Zizi Papacharissi Women come back
Corey Johnson The pro-fact resistance
Kim Fox Audience teams diversify their approach
Charo Henríquez Training is an investment, not an expense
Mario García Storytelling finally adapts to mobile
Kristen Muller The year of the voter
Tanzina Vega It’s time for media companies to #PassTheMic
Matt Thompson Here come the attention managers
Daniel Trielli The rich get richer, the poor scramble
Carrie Brown Transparency finally takes off
Tim Carmody Watch out for Spotify
Trushar Barot The Jio-fication of India
Jarrod Dicker Honesty in advertising
Sara M. Watson Feeds will open up to new user-determined filters
Nicholas Quah Stop talking trash about young people
Umbreen Bhatti The trust problem isn’t new
Cristina Wilson The year of the Instagram Story
Jennifer Brandel and Mónica Guzmán The editorial meeting of the future
S. Mitra Kalita The arc of news and audience
Mandy Velez texting is lit rn, fam
Alexios Mantzarlis Moving fake news research out of the lab
Betsy O'Donovan and Melody Kramer Skepticism and narcissism
Steve Grove The midterms are an opportunity
Joanne McNeil Gatekeeping the gatekeepers
Will Sommer The year local media gets conservative
Adam Thomas Sharing is caring: The year of the mentor
Manoush Zomorodi Self-help as a publishing strategy
Caitlin Thompson Podcasting models mature and diversify
Andrew Losowsky The year of resilience