2
0
1
9

It’s time to understand the un-audience

“In addition to asking ‘why do people consume news?’ we need to ask (without judgment) ‘why don’t people consume news?'”

Not everyone consumes news (gasp!). Despite living in a media age with near constant streams of news coming from multiple sources and devices, there’s a segment of the population that consumes little to no news.

Now, I should preface this prediction by saying I have a very open notion of what constitutes “news” — I’m sure my definition would make many people cringe and would not be their own. And, yet, even with a more flexible measurement of news, there are still people anchoring the very low end of the news consumption continuum.

My prediction for 2019: The time has come to better understand the segment of people who are not the news audience, who are the news un-audience. Several years ago, I estimated that about 20 percent of the U.S. adults were what I described as “News Avoiders.” More recently, I found the habit of news avoidance predates adulthood, with 50 percent of U.S. teenagers (ages 12 to 17) reporting very low exposure to any type of news.

Why is studying the news un-audience important? One answer is that news organizations need news audiences. If half of U.S. teenagers are News Avoiders, and that doesn’t change when they reach adulthood, it’s problematic for the long-term survival of the news industry. In more immediate terms, News Avoiders reflect a potential audience-growth strategy for select news organizations.

A second answer is that democracy needs news consumers. News avoidance is related to several negative democratic outcomes. In both studies I mentioned, it was News Avoiders who exhibited the lowest levels of participation across a variety of political and community-based activities. It was their voices, their concerns, and their help that was largely absent. For all the important differences in the types of news that people do consume, the fact remains that being a news consumer is related to civic and political participation.

So here we are. How to better understand the un-audience? It requires reframing the question. In addition to asking “why do people consume news?” we need to ask (without judgment) “why don’t people consume news?” These are different questions that yield different insights. What drives people toward news is not the same as what drives them away. Understanding the un-audience requires going beyond demographics. For example, what does it mean for education level to play a role in unequal news consumption? What is education a proxy for, really? Is it capturing the struggle to understand the language of news, the types of jobs people have (and thus the relevance and time for news consumption), or maybe the different sharing networks people are embedded in?

The un-audience can be tricky to understand, especially for those of us who regularly consume news and work in news-related fields. I see the puzzled look on many of my (journalism) students’ faces when I ask them why people don’t consume news — it’s difficult for them to imagine these people even exist. It’s a much easier task to brainstorm the many reasons people consume news. This is why studying the un-audience for news is so important. If the goal of audience insight is to understand the psychology of news consumption so that we can be more effective storytellers, innovators, and designers, then this insight needs to also include the psychology of news avoidance.

I will end this prediction with one potential jumping off point. Through my own research, I have found one belief to be a particularly powerful explanation of news avoidance. It’s the belief that “news is not made for someone like me.”

In 2019, let’s see if we can change that.

Stephanie Edgerly is an associate professor at Northwestern University’s Medill School of Journalism, Media, Integrated Marketing Communications.

Mat Yurow   Content competition from the tech companies

Francesco Zaffarano   Towards a rethinking of journalism on social media

Simon Rogers   Data journalism becomes a global field

Sarah Marshall   A return to destination journalism

Kristen Muller   Local news fails — in a good way

Frank Mungeam   Tonight at 11: News, sports, and climate change

Julie Posetti   The year of the fight back

Dan Shanoff   Bet on sports gambling

Alexandra Svokos   Good luck convincing us millennials to pay

Pia Frey   You can’t solve a crisis without treating it as a crisis

Ariel Zirulnick   Participation gets professional

Adam Smith   Platforms will have to help rebuild trust in news

Juleyka Lantigua   Podcasting battles East Coast bias

Eric Nuzum   The year of the DIY podcast network

Jean Friedman Rudovsky   Cross-newsroom collaborations strengthen communities

Don Day   Timewalls and other reader revenue experiments

Carrie Brown-Smith   Advocating a healthy civic life is no journalistic crime

Soo Oh   Just showing our work isn’t enough

Johannes Klingebiel   We all grow hooves

Talia Stroud   Engaging people across lines of difference

Annie Rudd   A more intimate aesthetic of politics — on Insta

Elisabeth Goodridge   Yes, they signed up — but our job’s not over

Matthew Pressman   The battle over objectivity intensifies

Rishad Patel   A design system for responsible publishing

Mario García   The rise of content “pilots”

AX Mina   The death of consensus, not the death of truth

Lauren Katz   Community becomes a core newsroom value

Jesse Holcomb   We’ll get better at making the case for local journalism

Joshua P. Darr   The nationalization of political news will accelerate

Hearken   Pivot to people

Zuzanna Ziomecka   News leadership gets an overdue upgrade

Errin Haines   Say it with me: Racism

Ben Smith   The pendulum starts to swing back

Taylor Lorenz   Personal branding is more powerful than ever

Rubina Madan Fillion   Fighting the reality of deepfakes

Thomas Hanitzsch   The rise of tribal journalism

Alexandra Borchardt   Newsrooms need to build trust with their journalists, not just the audience

Knight Foundation   A year of local collaboration

Bill Grueskin   Toward a symphony model for local news

Tim Carmody   Unlocking the commons

Michael Rain   The year of the culturally relevant curator

Sue Robinson   Reporters go on the offensive

Francesco Marconi   The year of iterative journalism

Masuma Ahuja   Make foreign coverage less foreign

Tamar Charney   Seriously: What do you do for people?

Charo Henríquez   Pivot to journalism

P. Kim Bui   The misfits become the bosses

Moreno Cruz Osório   Damaged credibility and a new threat in Brazil

Seema Yasmin   We will create our own spaces

Rebecca Lee Sanchez   We are all actors in the running rampant of political theater

Angèle Christin   Algorithms and the reflexive turn

Andrea Faye Hart   Doing less harm, not just more good

Reyhan Harmanci   Selling more stories to Hollywood

Andrew Ramsammy   The great re-pivot to audio

Tushar Banerjee   Interactive ads will be the new face of display advertising

Steve Grove   A reckoning for tech’s work with news

Almar Latour   Reported facts, weaponized in service of action

Kyra Darnton   A shift to depth in video

Nikki Usher   Three ways national media will further undermine trust

Rasmus Kleis Nielsen   A long, slow slog, with no one coming to the rescue

Justin Kosslyn   Text hits a tipping point

Heather Bryant   We are responsible for how we use our power

Kevin D. Grant   A year to embrace journalism as public service

Ernie Smith   The year we step back from the platform

Angilee Shah   The year news orgs say “yes” to real leaders

Kelsey Proud   Journalism becomes the escape

Craig Newmark   The end of “loudspeakers for liars”

Ståle Grut   A new dawn for 3D tech in journalism

Jake Shapiro   Podcasting is media’s slow food movement

J. Siguru Wahutu   Think 2018 was bad? Wait until you see 2019

Jim Friedlich   Meet Citizen Kane 2.0

Glyn Mottershead and Martin Chorley   When a tech company pulls the plug on your story

Libby Bawcombe   Haikus of the news

Joe Amditis   Give the audience a seat at the table

Victor Pickard   We will finally confront systemic market failure

Betsy O'Donovan and Melody Kramer   The most beautiful sentence in 2019 is “No.”

LaToya Drake   Listen up: New stories, new storytellers

Ole Reißmann   The rise of vertical storytelling

Mariana Moura Santos   From pageviews to impact

Ernst-Jan Pfauth   Readers are only getting started

Efrat Nechushtai   Journalism wants to be your friend, not your teacher

Rick Berke   The year of loyalty

Emma Carew Grovum   The year of the loyal reader

Tyler Fisher   This is journalism’s do-or-die moment

Rodney Gibbs   A bright — and young — year for audio

Peter Bale   Venture capital runs out of patience

Michael Grant   More newsrooms experiment their way to success

Patrick Butler   Measuring impact will increase audience trust

Marie Shanahan   Newsrooms take the comments sections back from platforms

Jonathan Stray   More algorithmic accountability reporting, and a lot of it will be meh

Elizabeth Bramson-Boudreau   A more sincere definition of “community”

Amy Schmitz Weiss   Local news isn’t where you thought it was

Gideon Lichfield   Goodbye attention economy, we’ll miss you

Zizi Papacharissi   Old interface, say hello to the new interface

Robin Kwong   Tech shouldn’t be the only field pollinating “news nerds”

Darryl Holliday   Let’s talk about power (yours)

Ben Werdmuller   The platform tide is turning

Joanne McNeil   Building a digital hospice

Sarah Stonbely   Mapping the local news ecosystem — with scale but detail

Borja Bergareche Sainz de los Terreros   Entering a more balanced era

Nathalie Malinarich   Video — yes, video

Sarah Alvarez   Simplify and redistribute

Chase Davis   We can acknowledge what we don’t know

Monique Judge   Committing to the truth, calling out lies

Becca Aaronson   From bridge roles to product thinkers

Catalina Albeanu   Being responsible for what we don’t know

Brian Moritz   The subscription-pocalypse is about to hit

Nisha Chittal   The homepage makes a comeback

Winny de Jong   Data journalism goes undercover

Shannon McGregor   More bogus embedded tweets in our stories

Logan Molyneux   Seeing social media for what it is

Renan Borelli   Developing loyalty means developing your talent

Nicholas Jackson   More transparency around newsroom decisions

Cherian George   Fake news wins in Asia

Heba Aly   The rise of international nonprofit news

Seth C. Lewis   The gap between journalism and research is too wide

Callie Schweitzer   The rise of the conveners

Matt Karolian   Publishers come to terms with being Facebook’s enablers

Rachel Glickhouse   Newsrooms will prioritize audience needs

Geetika Rudra   The year of actionable (local) journalism

Jeff Chin   We detox from Chartbeat

Gabriel Snyder   Journalism doesn’t fit well in a funnel

Tshepo Tshabalala   Ahead of African elections, unlock partnerships with fact-checkers

Heather Chaplin   Agree we’re partisan — for the democratic system

Claire Wardle   Forget deepfakes: Misinformation is showing up in our most personal online spaces

Frank Chimero   Leave the phone at home and put news on your wrist

Jenée Desmond-Harris   It finally sinks in that some people aren’t white

Cristi Hegranes   A year to invest in the security of local journalists

Shalabh Upadhyay   A culture clash on India’s growing Internet

Celeste LeCompte   Local news needs local conversation to survive

Elva Ramirez   News — but make it cinematic

Eric Ulken   The year you actually start to like your CMS

Jack Riley   Facebook refugees, from ad revenue to news habits

Josh Schwartz   A pullback from platforms and a focus on product

Stefanie Murray   Local news wakes up and starts collaborating

Candis Callison   Learn from Indigenous journalists on covering climate change

Peter Cunliffe-Jones   The focus of misinformation debates shifts south

Jared Newman   AI-generated fakes launch a software arms race

Elizabeth Jensen   Going where the Acela can’t take you

Simon Galperin   After capitalism’s fire, journalism’s secondary succession

Elizabeth Dunbar   Local reporters reflect on what’s not important

Ruth Palmer and Benjamin Toff   From news fatigue to news avoidance

Greg Emerson   Power to the user

Matt Waite   “I went to Node.js because I wished to live deliberately”

Hossein Derakhshan   The news is dying, but journalism will not — and should not

Jennifer Dargan   You don’t build diversity through one-off training sessions

Rachel Davis Mersey   Local news goes minimalist

Dheerja Kaur   A focus on problems, not platforms

Kate Myers   Journalism continues to be bad for democracy

Steve Myers   From trying to cover it all to covering what matters

Renée Kaplan   Our future could lie within our own organizations

Mandy Velez   Putting the social back in social media

Matt Skibinski   Quality and reliability are the new currencies for publishers

Jonas Kaiser   Catching up with “Neuland”

Andrew Donohue   Voting rights becomes the new climate change

Alexis Lloyd & Matt Boggie   The year product leads media

Salem Solomon   Correcting our corrections

Kjerstin Thorson   Time to get mad about information inequality (again)

Millie Tran   There is no magic — you’ve got this

Dave Burdick   Seeing our blind spots

Kainaz Amaria   We consider who’s behind the camera

Pablo Boczkowski   Reimagining the media for post-institutional times

Raney Aronson-Rath   We learn “digital” doesn’t have to mean “short”

Alberto Cairo   A year of uncertainty and confidence

Amy King   We should listen to the kids (especially on Instagram)

Laura E. Davis   More access, but not that kind

Robert Hernandez   Racists and sexists get replaced

Adam Thomas   In Europe, foundations invest in news

John Saroff   The pivot to reader revenue’s unintended consequences

Manoush Zomorodi   Tech will do for information overload what it did for mindfulness

Mike Isaac   The old exit doors for digital media companies are closing

Linda Solomon Wood   The year of the climate reporter

Cory Bergman   Journalism as a technology service

Carl Bialik   Fatigued news consumers will pay more for less news

Mike Caulfield   Ditch the media literacy cynicism and get to work

Alyssa Zeisler   We expand what (and how and who) we serve

Jeremy Gilbert   AI finally becomes helpful

Julia Rubin   Meeting people where they are

Nico Gendron   Reaching Generation Z beyond the coasts

Umbreen Bhatti   The story doesn’t end for the people we quote

Cindy Royal   For journalism curriculum to change, its faculty needs disruption

Sue Cross   Return of the water cooler

Axie Navas   The traffic hunt, CMS battle, and magazine identity crises loom

M. Scott Havens   Time to swing for the fences

Colleen Shalby   Representation becomes more than a talking point

Mike Rispoli and Craig Aaron   Government funds local news — and that’s a good thing

Steve Henn   Smart speakers get smarter

Joel Konopo   Influencers become the new liberated power in Africa

John Garrett   You can’t raise prices forever

Kawandeep Virdee   Media wants to take care of you

A.J. Bauer   The coming splintering of conservative media

Christa Scharfenberg and Vickie Baranetsky   The year of the lawsuit

Carolina Guerrero   Spanish-language audio blows up

Elite Truong   What do we owe the next generation?

Meredith Artley   Huge demand for…anything but politics

John Biewen   Podcasts keep getting better

Whitney Phillips   Our information systems aren’t broken — they’re working as intended

Rebecca Searles   From silos to Swiss Army knife teams

Bill Adair   Another year fighting Trump’s falsehoods

Jesse Brown   Canada’s subsidy for news backfires

Jonathan Gill   Publishers build a common tech platform together

Adam B. Ellick   Video forensic reporting goes mainstream — and local

Stephanie Edgerly   It’s time to understand the un-audience

Zainab Khan   Publishers whose products can stand up to social media giants will win

Mandy Jenkins   Fight the urge to run away from social media