This year, more newsrooms will recognize and address their blind spots. We’ve all got ’em, and if you think you don’t, you’re walking around with toilet paper stuck to your shoe. Here are three categories of blind spots I have and am working on.
First are your red-hot, urgent, and obvious blind spots. Pew has reported once again that journalism gets an F in representation. If we want a C-minus, we have to start immediately — and don’t skip this section if you don’t have any open positions right now, because the work starts well before you’re actually hiring. One million years ago, the inimitable Lam Thuy Vo wrote this guide to building a diverse newsroom. Here’s a CJR one from only half a million years ago.
Why will newsrooms do this in 2019? Maybe because they didn’t do it in 2017 or in 2018. But having a diverse newsroom is part of how you get an honest look at the world, and that’s theoretically what we’re doing here in the news business.
More pressingly (or depressingly), newsrooms will get on it because there’s building public pressure, and because it’s increasingly plain that representation is a huge issue. Do you have any idea how embarrassing it’ll be if the Oscars figure out the importance of diversity before newsrooms do? Come on. Click the guides above! Start now! The Oscars are in March and there’s no telling what they’ll do!
Better reason to start now: It takes time and effort. It took me a couple of years of active work in this department before results started catching up to my intentions.
Then there are your slow-burn, death-by-dogma blind spots — newsrooms have been proudly divorced from their economic engines forever, and much has already been written about this, too. But getting to build a membership program for my newsroom and understanding how and why it worked gave me a new feeling of agency and accomplishment. I was able to align the money with the mission. But first I had to be involved.
More newspaper reporters are tweeting about why people should subscribe. This is a good start, because it’s a first step into the larger world of a more active role in the business model. Whether your newsroom is subscription-based or donation-based, for-profit or nonprofit, you should be following things like the Membership Puzzle Project and the American Press Institute’s research on why people pay for news. Then do what journalists do — combine research and curiosity with determination and civic-mindedness to make an impact.
Why will newsrooms do this in 2019? Well, the other option is going out of business. And that’s gotta go out of style at some point, right?
And there are important blind spots people don’t talk about as much. We in the news industry are notoriously bad at good business practices. Management, training, and company culture. Learning and implementing new processes for getting things done. Testing. Communicating internally.
You know, acting like we’re professionals.
We’ve learned over the years to file right at deadline, then hop to the next story or project. We’re missing processes that should start before and after projects. I should thank media design genius Hong Qu for pointing me to Steve Krug’s Rocket Surgery Made Easy, which was my own first step into learning how and why Denverite’s products worked and didn’t work for our readers. New York Times/Texas Tribune veteran Tim Griggs recommended Amy Jo Kim’s Game Thinking, which is giving me a lot to think about as I try to make our products better for readers and members.
(Reminder: I’m an editor! This advice is for everybody in the newsroom!)
And my colleague Brian Boyer recommended Start With Why by Simon Sinek and Radical Focus by Christina Wodtke. Both have improved the way I think about communicating with my team, making sure we’re working on stuff that is rewarding, building toward a sustainable future and putting colleagues in a position to succeed.
These books, it has to be said, are the kinds of things that most journalists I know recoil from. They’re not written for us, generally speaking. But neither is basically anything you FOIA. Get over it. Get into it.
Why do I think newsrooms will work on all of these things in 2019? I lied! I predict most won’t. Frankly, I bet a lot of people clicked away somewhere in the representation section. But if your newsroom takes action now, I predict it’ll outperform those that don’t.
Dave Burdick is the editor of Denverite.
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Andrea Faye Hart Doing less harm, not just more good
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Andrew Donohue Voting rights becomes the new climate change
Gabriel Snyder Journalism doesn’t fit well in a funnel
Sarah Marshall A return to destination journalism
Robin Kwong Tech shouldn’t be the only field pollinating “news nerds”
Kevin D. Grant A year to embrace journalism as public service
Bill Adair Another year fighting Trump’s falsehoods
Logan Molyneux Seeing social media for what it is
Rodney Gibbs A bright — and young — year for audio
Rasmus Kleis Nielsen A long, slow slog, with no one coming to the rescue
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Heather Chaplin Agree we’re partisan — for the democratic system
LaToya Drake Listen up: New stories, new storytellers
Raney Aronson-Rath We learn “digital” doesn’t have to mean “short”
Adam Thomas In Europe, foundations invest in news
Tamar Charney Seriously: What do you do for people?
Glyn Mottershead and Martin Chorley When a tech company pulls the plug on your story
Libby Bawcombe Haikus of the news
Kawandeep Virdee Media wants to take care of you
Simon Rogers Data journalism becomes a global field
Talia Stroud Engaging people across lines of difference
Pablo Boczkowski Reimagining the media for post-institutional times
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Julia Rubin Meeting people where they are
Greg Emerson Power to the user
Whitney Phillips Our information systems aren’t broken — they’re working as intended
Ståle Grut A new dawn for 3D tech in journalism
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Elizabeth Jensen Going where the Acela can’t take you
Salem Solomon Correcting our corrections
Rick Berke The year of loyalty
Geetika Rudra The year of actionable (local) journalism
Jeremy Gilbert AI finally becomes helpful
Amy King We should listen to the kids (especially on Instagram)
Cristi Hegranes A year to invest in the security of local journalists
Alberto Cairo A year of uncertainty and confidence
Charo Henríquez Pivot to journalism
Reyhan Harmanci Selling more stories to Hollywood
Don Day Timewalls and other reader revenue experiments
Frank Chimero Leave the phone at home and put news on your wrist
P. Kim Bui The misfits become the bosses
Jenée Desmond-Harris It finally sinks in that some people aren’t white
Jared Newman AI-generated fakes launch a software arms race
Catalina Albeanu Being responsible for what we don’t know
Jeff Chin We detox from Chartbeat
Nikki Usher Three ways national media will further undermine trust
John Biewen Podcasts keep getting better
Renée Kaplan Our future could lie within our own organizations
Matthew Pressman The battle over objectivity intensifies
Ariel Zirulnick Participation gets professional
Monique Judge Committing to the truth, calling out lies
Borja Bergareche Sainz de los Terreros Entering a more balanced era
A.J. Bauer The coming splintering of conservative media
Jean Friedman Rudovsky Cross-newsroom collaborations strengthen communities
Ben Smith The pendulum starts to swing back
Efrat Nechushtai Journalism wants to be your friend, not your teacher
Jonathan Stray More algorithmic accountability reporting, and a lot of it will be meh
Carl Bialik Fatigued news consumers will pay more for less news
Rebecca Lee Sanchez We are all actors in the running rampant of political theater
Nisha Chittal The homepage makes a comeback
Amy Schmitz Weiss Local news isn’t where you thought it was
Michael Rain The year of the culturally relevant curator
Craig Newmark The end of “loudspeakers for liars”
Zainab Khan Publishers whose products can stand up to social media giants will win
Seth C. Lewis The gap between journalism and research is too wide
Jesse Brown Canada’s subsidy for news backfires
Linda Solomon Wood The year of the climate reporter
Sue Robinson Reporters go on the offensive
Darryl Holliday Let’s talk about power (yours)
Soo Oh Just showing our work isn’t enough
Frank Mungeam Tonight at 11: News, sports, and climate change
Joe Amditis Give the audience a seat at the table
Kainaz Amaria We consider who’s behind the camera
Matt Karolian Publishers come to terms with being Facebook’s enablers
Emma Carew Grovum The year of the loyal reader
Jonas Kaiser Catching up with “Neuland”
Jim Friedlich Meet Citizen Kane 2.0
Stephanie Edgerly It’s time to understand the un-audience
Elizabeth Bramson-Boudreau A more sincere definition of “community”
Kate Myers Journalism continues to be bad for democracy
Alexis Lloyd & Matt Boggie The year product leads media
Steve Grove A reckoning for tech’s work with news
Jennifer Dargan You don’t build diversity through one-off training sessions
Francesco Zaffarano Towards a rethinking of journalism on social media
Stefanie Murray Local news wakes up and starts collaborating
Angèle Christin Algorithms and the reflexive turn
Tushar Banerjee Interactive ads will be the new face of display advertising
Moreno Cruz Osório Damaged credibility and a new threat in Brazil
Callie Schweitzer The rise of the conveners
Adam Smith Platforms will have to help rebuild trust in news
Lauren Katz Community becomes a core newsroom value
Tyler Fisher This is journalism’s do-or-die moment
Renan Borelli Developing loyalty means developing your talent
Kristen Muller Local news fails — in a good way
Alexandra Svokos Good luck convincing us millennials to pay
Nicholas Jackson More transparency around newsroom decisions
Rishad Patel A design system for responsible publishing
Julie Posetti The year of the fight back
Simon Galperin After capitalism’s fire, journalism’s secondary succession
Matt Waite “I went to Node.js because I wished to live deliberately”
Mat Yurow Content competition from the tech companies
Zuzanna Ziomecka News leadership gets an overdue upgrade
Joshua P. Darr The nationalization of political news will accelerate
Heather Bryant We are responsible for how we use our power
Umbreen Bhatti The story doesn’t end for the people we quote
Thomas Hanitzsch The rise of tribal journalism
Brian Moritz The subscription-pocalypse is about to hit
Michael Grant More newsrooms experiment their way to success
Cory Bergman Journalism as a technology service
Angilee Shah The year news orgs say “yes” to real leaders
Candis Callison Learn from Indigenous journalists on covering climate change
Pia Frey You can’t solve a crisis without treating it as a crisis
Eric Nuzum The year of the DIY podcast network
Juleyka Lantigua Podcasting battles East Coast bias
Tim Carmody Unlocking the commons
Kjerstin Thorson Time to get mad about information inequality (again)
Masuma Ahuja Make foreign coverage less foreign
Manoush Zomorodi Tech will do for information overload what it did for mindfulness
Carrie Brown-Smith Advocating a healthy civic life is no journalistic crime
Elite Truong What do we owe the next generation?
Christa Scharfenberg and Vickie Baranetsky The year of the lawsuit
Kelsey Proud Journalism becomes the escape
Hossein Derakhshan The news is dying, but journalism will not — and should not
J. Siguru Wahutu Think 2018 was bad? Wait until you see 2019
Ernst-Jan Pfauth Readers are only getting started
Mandy Jenkins Fight the urge to run away from social media
Sue Cross Return of the water cooler
Adam B. Ellick Video forensic reporting goes mainstream — and local
Sarah Stonbely Mapping the local news ecosystem — with scale but detail
Axie Navas The traffic hunt, CMS battle, and magazine identity crises loom
Betsy O'Donovan and Melody Kramer The most beautiful sentence in 2019 is “No.”
Bill Grueskin Toward a symphony model for local news
Carolina Guerrero Spanish-language audio blows up
Peter Cunliffe-Jones The focus of misinformation debates shifts south
Andrew Ramsammy The great re-pivot to audio
Elva Ramirez News — but make it cinematic
Josh Schwartz A pullback from platforms and a focus on product
Marie Shanahan Newsrooms take the comments sections back from platforms
Gideon Lichfield Goodbye attention economy, we’ll miss you
Laura E. Davis More access, but not that kind
Patrick Butler Measuring impact will increase audience trust