When the literary critic Edmund Wilson became overwhelmed with correspondence from strangers to the point where he could no longer effectively complete his own work, he wrote out a list of tasks — reading manuscripts, giving interviews, autographing books for people — that he would no longer do. When someone requested his time, Wilson sent them his list of “impossible” tasks.
He learned to say “no.”
We see 2019 as the year newsrooms and journalists embrace their inner Wilsons and fall in love with one of the most empowering (and difficult) sentences: “No.”
It’s hard to say, particularly for people interested in experimentation, collaboration and (maybe especially) serving their audiences. But no saves time, money and jobs.
And there are a range of ways to say it. (If you need examples, 18F created this handy list.) Sometimes you need a scorched earth, Edmund Wilson no.
And sometimes you need what we think of as the rabbinic no when people want to convert to Judaism, the no that longs to become a “yes.”
We’ve spent much of this year interviewing journalists about how their newsrooms use (or misuse) data and analytics. When we think about the rabbinic “no,” we think about something Tom Betts, the chief data officer at the Financial Times, told us about failure:
We have done a lot of experiments around our subscription access model. Could you make a light or cut-price subscription with reduced access? Could you make cheaper product where you reduce the amount of articles or sell one category of our content? Many people over many years have had hunches around the value of micropayments. [Through] our ability to test those concepts as wireframes in real life with multivariate testing and real customers — not as a panel in a research environment — we’ve been able to disprove that many of those product ideas are valuable. That prevented us from building them in the first place and all the subscription fulfillment that goes with that, and launching them, which at best has yielded no revenue upside and detracted from our products and subscriptions.
The more we can put so-called smoke tests in front of customers to feel out new areas of our strategy or approach without having to write code first, the better and more informed decisions we’ve been able to make.
Betts and his team are actively hunting for their “no,” a good reason to reject a popular idea, as fast as they possibly can.
It’s not because they don’t want to experiment: Remember that the metered paywall that Financial Times build in 2007 created an unprecedented way to study how users behave right before they subscribe. Tracking user data let news organizations focus on the most promising potential subscribers, and became a model for other media companies (notably The New York Times).
Obviously, when FT’s team looks for easy “nos,” they’re not opposed to new ideas. But hunting for a valid, data-tested reason to drop a promising idea reserves their team’s time for work that makes money and keeps great journalism alive.
We can’t have it all and do everything and be everywhere. Continually pivoting costs journalism jobs and drives journalists out of the industry. Saying no is a discipline and practice that allows both journalists to focus on their priorities without overcommitting time or energy to the wrong platforms, strategies or relationships.
And on a personal level, saying no helps us focus and set boundaries, which are becoming increasingly blurry and exacerbate burnout and stress. Saying no makes every yes sweeter.
Welcome to 2019. We humbly nominate not the word, but the sentence of the year: No.
Betsy O’Donovan is an assistant professor of Journalism at Western Washington University. Melody Kramer is the Senior Audience Development Manager at the Wikimedia Foundation. They co-founded the media consultancy Hedgehog and Fox.
Heba Aly The rise of international nonprofit news
Nico Gendron Reaching Generation Z beyond the coasts
Jean Friedman Rudovsky Cross-newsroom collaborations strengthen communities
Amy King We should listen to the kids (especially on Instagram)
Millie Tran There is no magic — you’ve got this
Elizabeth Jensen Going where the Acela can’t take you
Elizabeth Dunbar Local reporters reflect on what’s not important
Jack Riley Facebook refugees, from ad revenue to news habits
J. Siguru Wahutu Think 2018 was bad? Wait until you see 2019
Ernst-Jan Pfauth Readers are only getting started
Cherian George Fake news wins in Asia
Glyn Mottershead and Martin Chorley When a tech company pulls the plug on your story
Linda Solomon Wood The year of the climate reporter
Stefanie Murray Local news wakes up and starts collaborating
Reyhan Harmanci Selling more stories to Hollywood
Pablo Boczkowski Reimagining the media for post-institutional times
Claire Wardle Forget deepfakes: Misinformation is showing up in our most personal online spaces
Mat Yurow Content competition from the tech companies
Kjerstin Thorson Time to get mad about information inequality (again)
Justin Kosslyn Text hits a tipping point
Dheerja Kaur A focus on problems, not platforms
Knight Foundation A year of local collaboration
Jake Shapiro Podcasting is media’s slow food movement
Mike Caulfield Ditch the media literacy cynicism and get to work
AX Mina The death of consensus, not the death of truth
Alexandra Borchardt Newsrooms need to build trust with their journalists, not just the audience
Seth C. Lewis The gap between journalism and research is too wide
Marie Shanahan Newsrooms take the comments sections back from platforms
Andrew Ramsammy The great re-pivot to audio
Robin Kwong Tech shouldn’t be the only field pollinating “news nerds”
Steve Henn Smart speakers get smarter
Candis Callison Learn from Indigenous journalists on covering climate change
Ariel Zirulnick Participation gets professional
Craig Newmark The end of “loudspeakers for liars”
Dan Shanoff Bet on sports gambling
Renan Borelli Developing loyalty means developing your talent
Carl Bialik Fatigued news consumers will pay more for less news
Raney Aronson-Rath We learn “digital” doesn’t have to mean “short”
Michael Rain The year of the culturally relevant curator
Kate Myers Journalism continues to be bad for democracy
Sarah Stonbely Mapping the local news ecosystem — with scale but detail
Betsy O'Donovan and Melody Kramer The most beautiful sentence in 2019 is “No.”
Ståle Grut A new dawn for 3D tech in journalism
Andrea Faye Hart Doing less harm, not just more good
P. Kim Bui The misfits become the bosses
Eric Ulken The year you actually start to like your CMS
Stephanie Edgerly It’s time to understand the un-audience
Rasmus Kleis Nielsen A long, slow slog, with no one coming to the rescue
Almar Latour Reported facts, weaponized in service of action
Frank Chimero Leave the phone at home and put news on your wrist
Kevin D. Grant A year to embrace journalism as public service
Kelsey Proud Journalism becomes the escape
Sarah Alvarez Simplify and redistribute
Thomas Hanitzsch The rise of tribal journalism
Manoush Zomorodi Tech will do for information overload what it did for mindfulness
Jared Newman AI-generated fakes launch a software arms race
Matthew Pressman The battle over objectivity intensifies
Libby Bawcombe Haikus of the news
Julia Rubin Meeting people where they are
Elva Ramirez News — but make it cinematic
Hossein Derakhshan The news is dying, but journalism will not — and should not
Ole Reißmann The rise of vertical storytelling
Masuma Ahuja Make foreign coverage less foreign
Darryl Holliday Let’s talk about power (yours)
Francesco Marconi The year of iterative journalism
Zainab Khan Publishers whose products can stand up to social media giants will win
Laura E. Davis More access, but not that kind
Victor Pickard We will finally confront systemic market failure
Alberto Cairo A year of uncertainty and confidence
Francesco Zaffarano Towards a rethinking of journalism on social media
LaToya Drake Listen up: New stories, new storytellers
Joe Amditis Give the audience a seat at the table
Moreno Cruz Osório Damaged credibility and a new threat in Brazil
Tushar Banerjee Interactive ads will be the new face of display advertising
Johannes Klingebiel We all grow hooves
Chase Davis We can acknowledge what we don’t know
Axie Navas The traffic hunt, CMS battle, and magazine identity crises loom
John Garrett You can’t raise prices forever
Celeste LeCompte Local news needs local conversation to survive
Robert Hernandez Racists and sexists get replaced
Sue Cross Return of the water cooler
Talia Stroud Engaging people across lines of difference
Joel Konopo Influencers become the new liberated power in Africa
Meredith Artley Huge demand for…anything but politics
Josh Schwartz A pullback from platforms and a focus on product
Carrie Brown-Smith Advocating a healthy civic life is no journalistic crime
Cory Bergman Journalism as a technology service
Rodney Gibbs A bright — and young — year for audio
Alexandra Svokos Good luck convincing us millennials to pay
Rick Berke The year of loyalty
Alexis Lloyd & Matt Boggie The year product leads media
Cristi Hegranes A year to invest in the security of local journalists
Gideon Lichfield Goodbye attention economy, we’ll miss you
Joanne McNeil Building a digital hospice
Kyra Darnton A shift to depth in video
Juleyka Lantigua Podcasting battles East Coast bias
Rachel Glickhouse Newsrooms will prioritize audience needs
Andrew Donohue Voting rights becomes the new climate change
Seema Yasmin We will create our own spaces
Matt Skibinski Quality and reliability are the new currencies for publishers
Steve Myers From trying to cover it all to covering what matters
Jeremy Gilbert AI finally becomes helpful
Rishad Patel A design system for responsible publishing
Monique Judge Committing to the truth, calling out lies
Angèle Christin Algorithms and the reflexive turn
A.J. Bauer The coming splintering of conservative media
Shannon McGregor More bogus embedded tweets in our stories
Nikki Usher Three ways national media will further undermine trust
Rachel Davis Mersey Local news goes minimalist
Elite Truong What do we owe the next generation?
Jenée Desmond-Harris It finally sinks in that some people aren’t white
Jeff Chin We detox from Chartbeat
Gabriel Snyder Journalism doesn’t fit well in a funnel
Catalina Albeanu Being responsible for what we don’t know
Bill Adair Another year fighting Trump’s falsehoods
Salem Solomon Correcting our corrections
Simon Rogers Data journalism becomes a global field
Annie Rudd A more intimate aesthetic of politics — on Insta
Bill Grueskin Toward a symphony model for local news
Angilee Shah The year news orgs say “yes” to real leaders
Mike Isaac The old exit doors for digital media companies are closing
Jesse Holcomb We’ll get better at making the case for local journalism
Tshepo Tshabalala Ahead of African elections, unlock partnerships with fact-checkers
Cindy Royal For journalism curriculum to change, its faculty needs disruption
Mario García The rise of content “pilots”
Pia Frey You can’t solve a crisis without treating it as a crisis
Callie Schweitzer The rise of the conveners
Adam B. Ellick Video forensic reporting goes mainstream — and local
Elizabeth Bramson-Boudreau A more sincere definition of “community”
Jonas Kaiser Catching up with “Neuland”
Jim Friedlich Meet Citizen Kane 2.0
Geetika Rudra The year of actionable (local) journalism
Soo Oh Just showing our work isn’t enough
Nicholas Jackson More transparency around newsroom decisions
Matt Karolian Publishers come to terms with being Facebook’s enablers
Umbreen Bhatti The story doesn’t end for the people we quote
Alyssa Zeisler We expand what (and how and who) we serve
Elisabeth Goodridge Yes, they signed up — but our job’s not over
Nisha Chittal The homepage makes a comeback
Errin Haines Say it with me: Racism
John Saroff The pivot to reader revenue’s unintended consequences
Winny de Jong Data journalism goes undercover
Lauren Katz Community becomes a core newsroom value
Zuzanna Ziomecka News leadership gets an overdue upgrade
Heather Bryant We are responsible for how we use our power
Mariana Moura Santos From pageviews to impact
Michael Grant More newsrooms experiment their way to success
Logan Molyneux Seeing social media for what it is
Shalabh Upadhyay A culture clash on India’s growing Internet
M. Scott Havens Time to swing for the fences
Mandy Jenkins Fight the urge to run away from social media
Steve Grove A reckoning for tech’s work with news
Tamar Charney Seriously: What do you do for people?
Rebecca Searles From silos to Swiss Army knife teams
Kainaz Amaria We consider who’s behind the camera
Tyler Fisher This is journalism’s do-or-die moment
Ben Werdmuller The platform tide is turning
Tim Carmody Unlocking the commons
Emma Carew Grovum The year of the loyal reader
Zizi Papacharissi Old interface, say hello to the new interface
Patrick Butler Measuring impact will increase audience trust
Nathalie Malinarich Video — yes, video
Ben Smith The pendulum starts to swing back
Adam Smith Platforms will have to help rebuild trust in news
Mandy Velez Putting the social back in social media
Borja Bergareche Sainz de los Terreros Entering a more balanced era
Renée Kaplan Our future could lie within our own organizations
Becca Aaronson From bridge roles to product thinkers
Sarah Marshall A return to destination journalism
Matt Waite “I went to Node.js because I wished to live deliberately”
Taylor Lorenz Personal branding is more powerful than ever
Jonathan Gill Publishers build a common tech platform together
Simon Galperin After capitalism’s fire, journalism’s secondary succession
Ernie Smith The year we step back from the platform
Greg Emerson Power to the user
Kawandeep Virdee Media wants to take care of you
Rebecca Lee Sanchez We are all actors in the running rampant of political theater
Peter Cunliffe-Jones The focus of misinformation debates shifts south
Efrat Nechushtai Journalism wants to be your friend, not your teacher
Peter Bale Venture capital runs out of patience
Colleen Shalby Representation becomes more than a talking point
Jennifer Dargan You don’t build diversity through one-off training sessions
Julie Posetti The year of the fight back
Sue Robinson Reporters go on the offensive
Kristen Muller Local news fails — in a good way
Brian Moritz The subscription-pocalypse is about to hit
Joshua P. Darr The nationalization of political news will accelerate
Amy Schmitz Weiss Local news isn’t where you thought it was
Heather Chaplin Agree we’re partisan — for the democratic system
Jonathan Stray More algorithmic accountability reporting, and a lot of it will be meh
Adam Thomas In Europe, foundations invest in news
John Biewen Podcasts keep getting better
Ruth Palmer and Benjamin Toff From news fatigue to news avoidance
Christa Scharfenberg and Vickie Baranetsky The year of the lawsuit
Frank Mungeam Tonight at 11: News, sports, and climate change
Eric Nuzum The year of the DIY podcast network
Dave Burdick Seeing our blind spots
Mike Rispoli and Craig Aaron Government funds local news — and that’s a good thing
Charo Henríquez Pivot to journalism
Whitney Phillips Our information systems aren’t broken — they’re working as intended