In 2018, journalists faced accusations of all manner of malfeasance, from having an agenda to fabricating stories. Taking shots at the press isn’t new, but now it’s more than just harmless talk. Governments have imprisoned a record number of journalists around the world for publishing “fake news.” Self-censorship is on the rise. Reporters weather attacks, online and in their newsrooms.
To tell important stories, journalists risk their lives. The criticisms are often undeserved and unwarranted. But sometimes we make honest mistakes.
These errors, big and small, have always been part of the very human, very imperfect pursuits of news gathering and storytelling. But now they’re held up as evidence of bias — or, worse, a nefarious plot to undermine the communities and countries we cover. Journalists seek the truth, not a slant, but errors chip away at our credibility and get in the way of our mission.
In 2019, news organizations will get better at avoiding — and correcting — mistakes, with technology on their side.
We’ve never had better tools to avoid missteps, and, in the face of rising authoritarianism across the globe, it’s never been more important to safeguard our believability. In the months ahead, reporters will use emerging technologies, new workflows, and input from their audiences to catch mistakes before they hit the web.
Editors will employ algorithmic fact-checking to scan stories for potential inaccuracies. They’ll get guidance on the basics first — names, dates, titles. But advice on more contextual information will come as the technology advances.
The wire stories that appear on news sites around the world will no longer sport mere static text. Updates, clarifications, and corrections will appear automatically, ensuring misinformation doesn’t persist on hundreds or thousands of publications months after the fact.
Valuable reader feedback in comments and across social media will reach the right people instantly, providing insights that guide followups and further reporting. Newsrooms will go back to basics, creating processes and workflows that put verification at the heart of their work.
Journalism will never be perfect. But when we get better at dodging the avoidable mistakes and fixing the unavoidable ones, we’ll bolster our credibility, stay more faithful to our mission and do justice to all the stories we tell. We owe it to ourselves, and our audiences, to use all the tools available to us to err less often.
Salem Solomon is a digital journalist at the Voice of America’s Africa division.
Rachel Glickhouse Newsrooms will prioritize audience needs
Heather Chaplin Agree we’re partisan — for the democratic system
Bill Grueskin Toward a symphony model for local news
Adam Smith Platforms will have to help rebuild trust in news
Simon Galperin After capitalism’s fire, journalism’s secondary succession
Chase Davis We can acknowledge what we don’t know
Steve Henn Smart speakers get smarter
Sarah Alvarez Simplify and redistribute
Pablo Boczkowski Reimagining the media for post-institutional times
Umbreen Bhatti The story doesn’t end for the people we quote
Seth C. Lewis The gap between journalism and research is too wide
Mike Rispoli and Craig Aaron Government funds local news — and that’s a good thing
Sue Cross Return of the water cooler
Mandy Jenkins Fight the urge to run away from social media
Jennifer Dargan You don’t build diversity through one-off training sessions
Glyn Mottershead and Martin Chorley When a tech company pulls the plug on your story
Nathalie Malinarich Video — yes, video
Frank Chimero Leave the phone at home and put news on your wrist
Francesco Marconi The year of iterative journalism
Robin Kwong Tech shouldn’t be the only field pollinating “news nerds”
Michael Grant More newsrooms experiment their way to success
Mat Yurow Content competition from the tech companies
Rubina Madan Fillion Fighting the reality of deepfakes
Soo Oh Just showing our work isn’t enough
Heather Bryant We are responsible for how we use our power
Robert Hernandez Racists and sexists get replaced
Geetika Rudra The year of actionable (local) journalism
Colleen Shalby Representation becomes more than a talking point
Jonas Kaiser Catching up with “Neuland”
Charo Henríquez Pivot to journalism
Rachel Davis Mersey Local news goes minimalist
Raney Aronson-Rath We learn “digital” doesn’t have to mean “short”
Tushar Banerjee Interactive ads will be the new face of display advertising
Sarah Stonbely Mapping the local news ecosystem — with scale but detail
P. Kim Bui The misfits become the bosses
Nisha Chittal The homepage makes a comeback
Julie Posetti The year of the fight back
Marie Shanahan Newsrooms take the comments sections back from platforms
Joshua P. Darr The nationalization of political news will accelerate
Rishad Patel A design system for responsible publishing
Joanne McNeil Building a digital hospice
Tyler Fisher This is journalism’s do-or-die moment
Zizi Papacharissi Old interface, say hello to the new interface
Almar Latour Reported facts, weaponized in service of action
LaToya Drake Listen up: New stories, new storytellers
Andrew Donohue Voting rights becomes the new climate change
Sarah Marshall A return to destination journalism
Zainab Khan Publishers whose products can stand up to social media giants will win
Matt Skibinski Quality and reliability are the new currencies for publishers
Rasmus Kleis Nielsen A long, slow slog, with no one coming to the rescue
Bill Adair Another year fighting Trump’s falsehoods
Craig Newmark The end of “loudspeakers for liars”
Emma Carew Grovum The year of the loyal reader
Amy Schmitz Weiss Local news isn’t where you thought it was
Cherian George Fake news wins in Asia
Jonathan Stray More algorithmic accountability reporting, and a lot of it will be meh
Gideon Lichfield Goodbye attention economy, we’ll miss you
John Garrett You can’t raise prices forever
Kawandeep Virdee Media wants to take care of you
Elite Truong What do we owe the next generation?
Steve Grove A reckoning for tech’s work with news
Stephanie Edgerly It’s time to understand the un-audience
Brian Moritz The subscription-pocalypse is about to hit
AX Mina The death of consensus, not the death of truth
Don Day Timewalls and other reader revenue experiments
Greg Emerson Power to the user
Annie Rudd A more intimate aesthetic of politics — on Insta
Tamar Charney Seriously: What do you do for people?
Mariana Moura Santos From pageviews to impact
Rick Berke The year of loyalty
Adam Thomas In Europe, foundations invest in news
Patrick Butler Measuring impact will increase audience trust
Jared Newman AI-generated fakes launch a software arms race
Shalabh Upadhyay A culture clash on India’s growing Internet
Jesse Brown Canada’s subsidy for news backfires
Laura E. Davis More access, but not that kind
Carl Bialik Fatigued news consumers will pay more for less news
Moreno Cruz Osório Damaged credibility and a new threat in Brazil
Linda Solomon Wood The year of the climate reporter
Monique Judge Committing to the truth, calling out lies
Jonathan Gill Publishers build a common tech platform together
Jesse Holcomb We’ll get better at making the case for local journalism
Heba Aly The rise of international nonprofit news
Jenée Desmond-Harris It finally sinks in that some people aren’t white
Alexandra Svokos Good luck convincing us millennials to pay
Shannon McGregor More bogus embedded tweets in our stories
Simon Rogers Data journalism becomes a global field
Mario García The rise of content “pilots”
Jack Riley Facebook refugees, from ad revenue to news habits
Mike Isaac The old exit doors for digital media companies are closing
Rebecca Lee Sanchez We are all actors in the running rampant of political theater
Jeremy Gilbert AI finally becomes helpful
Kjerstin Thorson Time to get mad about information inequality (again)
Callie Schweitzer The rise of the conveners
Lauren Katz Community becomes a core newsroom value
Axie Navas The traffic hunt, CMS battle, and magazine identity crises loom
Peter Cunliffe-Jones The focus of misinformation debates shifts south
Frank Mungeam Tonight at 11: News, sports, and climate change
Taylor Lorenz Personal branding is more powerful than ever
Andrea Faye Hart Doing less harm, not just more good
Elisabeth Goodridge Yes, they signed up — but our job’s not over
Amy King We should listen to the kids (especially on Instagram)
Alexis Lloyd & Matt Boggie The year product leads media
Rodney Gibbs A bright — and young — year for audio
Catalina Albeanu Being responsible for what we don’t know
Celeste LeCompte Local news needs local conversation to survive
Cory Bergman Journalism as a technology service
Josh Schwartz A pullback from platforms and a focus on product
Elizabeth Bramson-Boudreau A more sincere definition of “community”
Elizabeth Jensen Going where the Acela can’t take you
J. Siguru Wahutu Think 2018 was bad? Wait until you see 2019
Zuzanna Ziomecka News leadership gets an overdue upgrade
Eric Nuzum The year of the DIY podcast network
Jeff Chin We detox from Chartbeat
Ben Smith The pendulum starts to swing back
Matthew Pressman The battle over objectivity intensifies
M. Scott Havens Time to swing for the fences
Alexandra Borchardt Newsrooms need to build trust with their journalists, not just the audience
Julia Rubin Meeting people where they are
Talia Stroud Engaging people across lines of difference
Betsy O'Donovan and Melody Kramer The most beautiful sentence in 2019 is “No.”
Johannes Klingebiel We all grow hooves
Nikki Usher Three ways national media will further undermine trust
Kelsey Proud Journalism becomes the escape
Knight Foundation A year of local collaboration
Ben Werdmuller The platform tide is turning
Meredith Artley Huge demand for…anything but politics
Kainaz Amaria We consider who’s behind the camera
Victor Pickard We will finally confront systemic market failure
Reyhan Harmanci Selling more stories to Hollywood
Rebecca Searles From silos to Swiss Army knife teams
Andrew Ramsammy The great re-pivot to audio
Carrie Brown-Smith Advocating a healthy civic life is no journalistic crime
Kevin D. Grant A year to embrace journalism as public service
Matt Waite “I went to Node.js because I wished to live deliberately”
Seema Yasmin We will create our own spaces
Peter Bale Venture capital runs out of patience
Michael Rain The year of the culturally relevant curator
Gabriel Snyder Journalism doesn’t fit well in a funnel
Kate Myers Journalism continues to be bad for democracy
Cindy Royal For journalism curriculum to change, its faculty needs disruption
Efrat Nechushtai Journalism wants to be your friend, not your teacher
A.J. Bauer The coming splintering of conservative media
Dheerja Kaur A focus on problems, not platforms
Juleyka Lantigua Podcasting battles East Coast bias
Hossein Derakhshan The news is dying, but journalism will not — and should not
Jean Friedman Rudovsky Cross-newsroom collaborations strengthen communities
Carolina Guerrero Spanish-language audio blows up
Francesco Zaffarano Towards a rethinking of journalism on social media
Angèle Christin Algorithms and the reflexive turn
Borja Bergareche Sainz de los Terreros Entering a more balanced era
Nicholas Jackson More transparency around newsroom decisions
Masuma Ahuja Make foreign coverage less foreign
Renée Kaplan Our future could lie within our own organizations
Dan Shanoff Bet on sports gambling
Mike Caulfield Ditch the media literacy cynicism and get to work
John Saroff The pivot to reader revenue’s unintended consequences
Stefanie Murray Local news wakes up and starts collaborating
Kristen Muller Local news fails — in a good way
Millie Tran There is no magic — you’ve got this
Tim Carmody Unlocking the commons
Nico Gendron Reaching Generation Z beyond the coasts
Errin Haines Say it with me: Racism
Alyssa Zeisler We expand what (and how and who) we serve
Jim Friedlich Meet Citizen Kane 2.0
Joe Amditis Give the audience a seat at the table
Alberto Cairo A year of uncertainty and confidence
Adam B. Ellick Video forensic reporting goes mainstream — and local
Winny de Jong Data journalism goes undercover
Joel Konopo Influencers become the new liberated power in Africa
Angilee Shah The year news orgs say “yes” to real leaders
Tshepo Tshabalala Ahead of African elections, unlock partnerships with fact-checkers
Thomas Hanitzsch The rise of tribal journalism
Jake Shapiro Podcasting is media’s slow food movement
John Biewen Podcasts keep getting better
Logan Molyneux Seeing social media for what it is
Ernie Smith The year we step back from the platform
Pia Frey You can’t solve a crisis without treating it as a crisis
Christa Scharfenberg and Vickie Baranetsky The year of the lawsuit
Salem Solomon Correcting our corrections
Justin Kosslyn Text hits a tipping point
Ariel Zirulnick Participation gets professional
Candis Callison Learn from Indigenous journalists on covering climate change
Elizabeth Dunbar Local reporters reflect on what’s not important
Ole Reißmann The rise of vertical storytelling
Becca Aaronson From bridge roles to product thinkers
Darryl Holliday Let’s talk about power (yours)
Cristi Hegranes A year to invest in the security of local journalists
Ernst-Jan Pfauth Readers are only getting started
Ruth Palmer and Benjamin Toff From news fatigue to news avoidance
Renan Borelli Developing loyalty means developing your talent
Ståle Grut A new dawn for 3D tech in journalism
Manoush Zomorodi Tech will do for information overload what it did for mindfulness
Eric Ulken The year you actually start to like your CMS
Steve Myers From trying to cover it all to covering what matters
Mandy Velez Putting the social back in social media
Kyra Darnton A shift to depth in video
Dave Burdick Seeing our blind spots
Whitney Phillips Our information systems aren’t broken — they’re working as intended
Claire Wardle Forget deepfakes: Misinformation is showing up in our most personal online spaces
Libby Bawcombe Haikus of the news
Matt Karolian Publishers come to terms with being Facebook’s enablers