A few noteworthy parts of the memo:
A year ago, in Q1 of 2018 we made about $500K in video platform revenue from Facebook; in Q4 of 2018 we made $3M. In January of 2017, we monetized less than 30% of views on YouTube; by November, we monetized more than 70%. Overall, revenue we generate from the biggest platforms — Facebook, Google, Amazon, and Netflix — has grown by 12 times since 2014.
These stats are in a section of the memo titled “Fix the platforms and get paid to do it.” Peretti argues that publishers are “fixing” the platforms by “[filling] the void…with quality content,” with the “void” referring to “opportunistic bad actors — anti-vaxxers, flat-earthers, conspiracy theorists, misogynists, racists, xenophobes, trolls, partisan extremists, scammers, and pedophiles.” (Related: Michael Golebiewski and danah boyd’s idea of “data voids.”) The argument is that by putting their own content on the platforms — and monetizing it — publishers will push the bad stuff out, and Peretti’s view of publisher relationships with the platforms is a rosy one:
Digital media companies scaling down or turning away from the platforms is the exact opposite of what the platforms need. It is much harder to moderate bad content than it is to create good content. No matter how much money the platforms spend, or how many content moderators they hire, this problem won’t be solved by removing bad content, we need an ecosystem where creating good content is sustainable. If tech and media work together, everyone will benefit.
This changes, of course, if the platforms turn away from you. It’s not clear what happens to content from publishers like BuzzFeed if, say, Facebook actually shifts its focus to private conversations between individuals.
Peretti writes that “we still aren’t making enough from the platforms to sustain our investment in content,” and says that “in 2018 and 2019, we will generate over $200m in revenue from business lines that didn’t even exist in 2017.” He points to Tasty, which is “the biggest media brand on Facebook, but almost all of its revenue comes from businesses we’ve needed to create on our own.”
“We don’t make shitty TV, we make good internet,” Peretti writes. “We lean into the unique, digital power of that two-way connection, we create new ways for our audience to experience BuzzFeed.” Video content built for Netflix or Facebook Watch is “complementary,” he says, but “some digital media companies have pivoted to cheap TV or think of television as a more important medium. That isn’t true when you look at what drives culture today and in the future.” (Netflix said no to a second season of BuzzFeed’s series Follow This in January.)
The full memo — which includes the prediction that in a few years, the internet dumpster fire-ness of 2016-2019 will be a distant memory; fingers crossed — is here. And if you don’t want to read it, you can get the gist by reading tweets from his SXSW talk, just concluded. Kerry Flynn tweeted the whole thing if you want a straight narrative; a selection is below.
Strong start by @BuzzFeed CEO @peretti about the recent shitty state of the internet. 😳#SXSW19 #buzzfeed #contentmarketing pic.twitter.com/jfDSLPKYVd
— Matt Holmes (@matt_holmes) March 8, 2019
.@peretti says that things are getting better. Platforms are valuing content. Business models are evolving and sustainable. Content connects with people. #sxsw #sxtxstate
— Jordon Brown @ SXSW March 8-17 (@THEJordonBrown) March 8, 2019
Want to make shareable content? @peretti – consider the job your content will perform. #SXSW @BuzzFeed pic.twitter.com/y0wy4gUUBI
— Nicole Chalmers (@NChalmers) March 8, 2019
"I know it’s popular to quit social media or say the internet is terrible, but we can’t give up. We have to keep fighting to make a great internet. There’s a lot of amazing things happening and it’s important that we, the industry, has the optimism." – @peretti #SXSW
— Kerry Flynn 🐶 @ #SXSW (@kerrymflynn) March 8, 2019
Beyond AM2DM, which you can read more about here https://t.co/sUJqw25RoF, another internet content success for BuzzFeed @peretti highlights is their Instagram account for Cuppy (the cupcake) #SXSW pic.twitter.com/YgBLYuM7Cs
— Kerry Flynn 🐶 @ #SXSW (@kerrymflynn) March 8, 2019
How BuzzFeed measures the value of their own content — BUC v BAM aka category v attention #SXSW pic.twitter.com/2aSiEmEOWu
— Kerry Flynn 🐶 @ #SXSW (@kerrymflynn) March 8, 2019
.@peretti solution: “The people at the platforms are good people. They have families. They’re not anti-vaxxers themselves. They’re spending billions of dollars trying to moderate the content but the better solution is to create better models for the good content to thrive.” #SXSW
— Kerry Flynn 🐶 @ #SXSW (@kerrymflynn) March 8, 2019
.@peretti also said that that digital media can help spark conversation online such as what does the “h” mean in “IMHO,” which started in a @BuzzFeed slack. “Honest” won in the room. #SXSW pic.twitter.com/pV9l39E2mS
— Frank Pallotta (@frankpallotta) March 8, 2019
Fixing the internet? @peretti talks about digital platforms working with content makers to provide ‘brand-safe’ content #SXSW2019 pic.twitter.com/3dIqEm0T1H
— Chris De Abreu (@chrisdeabreu) March 8, 2019
.@peretti says people are more interested in feedback and response than payment in this section. #sxsw #sxtxstate
— Jordon Brown @ SXSW March 8-17 (@THEJordonBrown) March 8, 2019
In his answer to this question on viral content versus reporting, @peretti says “SPARKS JOY” like five times #SXSW pic.twitter.com/H7p7hEgqhk
— Kerry Flynn 🐶 @ #SXSW (@kerrymflynn) March 8, 2019
“The thing that is really starting to define media today is real world experience… Get off your phone and do things in the real world.” –@peretti @buzzfeed 👏 I’m excited to see the theme of encouraging activity & community IRL take hold across all sectors of tech! #SXSW2019 pic.twitter.com/eI1gGshoI1
— Kelsey Ditto (@KelseyDitto) March 8, 2019
.@peretti ‘s talk at #SXSW leaves me worried about the future of digital journalism. In 30 minutes he has just talked around 3 minutes about @BuzzFeed’s journalism. The rest was all animated cupcakes, kitchenware and influencers pic.twitter.com/b9NLPFUdw4
— Ellen Schuster (@ellen_sch) March 8, 2019
Jonah Peretti’s final message… @peretti CEO of @BuzzFeed #SXSW19 pic.twitter.com/xZLZ3cGl2N
— MedienNetzwerkBayern (@MediennetzwerkB) March 8, 2019