Twenty years ago, digital journalists still needed to prove their relevance to the field of journalism. Some of their colleagues asked if the internet was here to stay. Not only did it stay, it transformed journalism. With more than 7,800 media jobs lost just this year, it’s now the journalism field that must prove its relevance — this time, to the community. Many people are already asking if journalism is here to stay.
Digital news is here to stay, and I predict it will become even more essential in helping communities navigate a complex and fast-paced future. But that future requires a shift in our priorities.
With declining revenue, it’s no surprise the industry’s priorities have been digital transformation, metrics, and analytics. We’ve also embraced moving from thinking about “audience” to “community.” Each of those is important, but none will matter if we don’t also invest in the people doing the work and keeping them in the field.
At the Online News Association, our data overwhelmingly suggests a lack of newsroom training — in leadership skills and in strategies for harnessing innovation to create valuable, reliable information for communities. In 2020, newsrooms will need to build leaders and managers differently. For far too long, we’ve taken for granted that leadership is something you learn on the job.
Effective leaders find ways to inspire teams to achieve an aspirational vision. The defining measure of any leader is the culture they create — proactively or not. If you asked your colleagues to define your organization’s core mission and purpose, would you get a consistent answer? And that goes well beyond the popularized Silicon Valley version of “culture.” One issue with culture for most teams is a “do as I say, not what I do” approach. Do you say you value diversity to external audiences, but never attempt to improve your internal team diversity? True leaders reconcile this mismatch between vision and reality to create real alignment.
Digital transformation isn’t a new topic. But many news organizations still struggle to define what it means and embrace an environment that supports change. That’s because there is a daily grind to innovation that’s not pretty and not always the next bright and shiny thing. Future leaders will ask more questions than offer answers, and they’ll focus on the “why” of their community’s needs.
Too few leaders grasp that their own growth depends on helping other people grow. One of my mentors said that one of the first jobs a great leader does is to find the person who will replace them. Newsrooms will need to find future leadership replacements collectively across the field and give those individuals training, resources, and support now — not later. The world is becoming more diverse at all different levels and communities will expect that our newsrooms do the same. It’s also how people start to feel better about local news.
With a focus on building stronger newsroom leaders, digital journalists will be better positioned to tackle key issues next year such as misinformation, audience development, and emerging tech. But ultimately, if the system doesn’t change, it will set people up to fail.
Irving Washington is executive director of the Online News Association.
Twenty years ago, digital journalists still needed to prove their relevance to the field of journalism. Some of their colleagues asked if the internet was here to stay. Not only did it stay, it transformed journalism. With more than 7,800 media jobs lost just this year, it’s now the journalism field that must prove its relevance — this time, to the community. Many people are already asking if journalism is here to stay.
Digital news is here to stay, and I predict it will become even more essential in helping communities navigate a complex and fast-paced future. But that future requires a shift in our priorities.
With declining revenue, it’s no surprise the industry’s priorities have been digital transformation, metrics, and analytics. We’ve also embraced moving from thinking about “audience” to “community.” Each of those is important, but none will matter if we don’t also invest in the people doing the work and keeping them in the field.
At the Online News Association, our data overwhelmingly suggests a lack of newsroom training — in leadership skills and in strategies for harnessing innovation to create valuable, reliable information for communities. In 2020, newsrooms will need to build leaders and managers differently. For far too long, we’ve taken for granted that leadership is something you learn on the job.
Effective leaders find ways to inspire teams to achieve an aspirational vision. The defining measure of any leader is the culture they create — proactively or not. If you asked your colleagues to define your organization’s core mission and purpose, would you get a consistent answer? And that goes well beyond the popularized Silicon Valley version of “culture.” One issue with culture for most teams is a “do as I say, not what I do” approach. Do you say you value diversity to external audiences, but never attempt to improve your internal team diversity? True leaders reconcile this mismatch between vision and reality to create real alignment.
Digital transformation isn’t a new topic. But many news organizations still struggle to define what it means and embrace an environment that supports change. That’s because there is a daily grind to innovation that’s not pretty and not always the next bright and shiny thing. Future leaders will ask more questions than offer answers, and they’ll focus on the “why” of their community’s needs.
Too few leaders grasp that their own growth depends on helping other people grow. One of my mentors said that one of the first jobs a great leader does is to find the person who will replace them. Newsrooms will need to find future leadership replacements collectively across the field and give those individuals training, resources, and support now — not later. The world is becoming more diverse at all different levels and communities will expect that our newsrooms do the same. It’s also how people start to feel better about local news.
With a focus on building stronger newsroom leaders, digital journalists will be better positioned to tackle key issues next year such as misinformation, audience development, and emerging tech. But ultimately, if the system doesn’t change, it will set people up to fail.
Irving Washington is executive director of the Online News Association.
Logan Jaffe You don’t need fancy tools to listen
Barbara Gray Join local libraries on the frontlines of civic engagement
M. Scott Havens First-party data becomes media’s most important currency
Pablo Boczkowski The day after November 4
Eric Nuzum Podcasting finally creates another mega-hit show
Joni Deutsch Podcasting unsilences the silent
Kevin D. Grant The free press stands against authoritarians’ attacks on truth
Tanya Cordrey Saying no to more good ideas
Zizi Papacharissi A president leads, the press follows, reality fades
Margarita Noriega The platforms try to figure out what to do with single-subject newsrooms
Mira Lowe The year of student-powered journalism
Heidi Tworek The year of positive pushback
Irving Washington Leadership isn’t something you learn on the job
Gordon Crovitz Fighting misinformation requires journalism, not secret algorithms
Jim Brady We’ll complain about other people living in bubbles while ignoring our own
Josh Schwartz Publishers move beyond the metered paywall
Kourtney Bitterly Transparency isn’t just a desire, it’s an expectation
A.J. Bauer A fork in the road for conservative media
Tom Glaisyer Journalism can emerge newly vibrant and powerful
Monique Judge The year to organize, unionize, and fight
Juleyka Lantigua A changing industry amps up podcasters’ ambitions
Alice Antheaume Trade “politics” for “power”
Alfred Hermida and Mary Lynn Young The promise of nonprofit journalism
Seth C. Lewis 20 questions for 2020
Mary Walter-Brown and Tristan Loper Power to the people (on your audience team)
Kerri Hoffman Opening closed systems
Raney Aronson-Rath News deserts will proliferate — but so will new solutions
Tonya Mosley The neutrality vs. objectivity game ends
John Keefe Journalism gets hacked
Colleen Shalby Journalists become media literacy teachers
Jakob Moll A slow-moving tech backlash among young people
Felix Salmon Spotify launches a news channel
Elizabeth Hansen and Jesse Holcomb Local news initiatives run into a capital shortage
Linda Solomon Wood Everyone in your organization, moving toward a common goal
Heather Bryant Some kinds of journalism aren’t worth saving
Nathalie Malinarich Betting on loyalty
Knight Foundation Five generations of journalists, learning from each other
Geneva Overholser Death to bothsidesism
Candis Callison Taking a cue from Indigenous journalists on climate change
Brian Moritz The end of “stick to sports”
Dan Shanoff Sports media enters the Bronny era
Nico Gendron Make better products if you want to reach Gen Z
Carrie Brown Engaged journalism: It’s finally happening
Jonas Kaiser Russian bots are just today’s slacktivists
Sarah Stonbely More people start caring about news inequality
Ernie Smith The death of the industry fad
AX Mina The Forum we wanted, the forum we got
Meg Marco Everything happens somewhere
Joe Amditis Collaborative journalism takes its rightful place at the table
Michael W. Wagner Increasingly fractured, but little bit deliberative
Kathleen Searles Pay more attention to attention
Tamar Charney From broadcast to bespoke
Lauren Duca The rise of the journalistic influencer
Sarah Schmalbach Journalist, quantify thyself
Rachel Schallom The value of push alerts goes beyond open rates
John Garrett It’s the best time in a century to start a local news organization
Kristen Muller The year we operationalize community engagement
Simon Galperin Journalism becomes more democratic
Sonali Prasad Climate change storytelling gets multidimensional
Sarah Marshall The year to learn about news moments
Mario García Think small (screen)
Brenda P. Salinas Treating MP3 files like text
Nicholas Jackson What’s left of local gets comfortable with reader support
Doris Truong The year of radical salary transparency
Christa Scharfenberg It’s time to make journalism a field that supports and respects women
Matthew Pressman News consumers divide into haves and have-nots
Fiona Spruill The climate crisis gets the coverage it deserves
J. Siguru Wahutu Western journalists, learn from your African peers
Meredith Artley Stronger solidarity among news organizations
Annie Rudd The expanded ambiguity of the news photograph
Jake Shapiro Podcasting gets listener relationship management
Bill Adair A Nobel Prize, a Brad Pitt film, and a Taylor Swift song
Stefanie Murray Charitable giving goes collaborative
Sue Robinson Campaign coverage as test bed for engagement experiments
Hossein Derakhshan AI can’t conjure up an Errol Morris
Matt DeRienzo Local broadcasters begin to fill the gaps left by newspapers
Rasmus Kleis Nielsen The business we want, not the business we had
Steve Henn The dawning audio web
Joshua P. Darr All that campaign cash will make the media’s problems worse
Monica Drake A renewed focus on misinformation
Rachel Davis Mersey The business of local TV news will enter its downward slide
Moreno Cruz Osório In Brazil, collaboration in a time of state attacks
Peter Bale Lies get further normalized
Beena Raghavendran The year of the local engagement reporter
Nushin Rashidian Are platforms a bridge or a lifeline?
Sarah Alvarez I’m ready for post-news
Laura E. Davis Know the context your journalism is operating within
Elizabeth Dunbar Frank talk, and then action
Francesco Zaffarano TikTok without generational prejudice
Errin Haines Race and gender aren’t a 2020 story — they’re the story
Don Day Respect the non-paying audience
Dannagal G. Young Let’s disrupt the logic that’s driving Americans apart
Jeremy Olshan All journalism should be service journalism
Victor Pickard We reclaim a public good
Talia Stroud The work of reconnecting starts November 4
Alexandra Borchardt Get out of the office and talk to people
Rachel Glickhouse Journalists get left behind in the industry’s decline
Craig Newmark Formalizing newsrooms’ battle against disinformation
Ståle Grut OSINT journalism goes mainstream
Anthony Nadler Clash of Clans: Election Edition
Mike Caulfield Native verification tools for the blue checkmark crowd
Emily Withrow The year we kill the news article
Jeff Kofman Speed through technology
Logan Molyneux and Shannon McGregor Think twice before turning to Twitter
Jeremy Gilbert and Jarrod Dicker A call for collaboration between storytelling and tech
Cindy Royal Prepare media students for skills, not job titles
Alana Levinson Brand-backed media gets another look
Rick Berke Incoming fire from both left and right
Lucas Graves A smarter conversation about how (and why) fact-checking matters
Jasmine McNealy A call for context
Jennifer Brandel A love letter from the year 2073
Mariana Moura Santos The future of journalism is collaborative
Imaeyen Ibanga Let’s take it slow
S. Mitra Kalita The race to 2021
Ben Werdmuller Use the tools of journalism to save it
Masuma Ahuja Slower, quieter, more measured and thoughtful
Madelyn Sanfilippo and Yafit Lev-Aretz News coverage gets geo-fragmented
Sara K. Baranowski A big year for little newspapers
Richard Tofel A constraint of the reader-revenue model emerges
Greg Emerson News apps fall further behind
Cristina Kim Public media stops trying to serve “everybody”
Catalina Albeanu Rebuilding journalism, together
Whitney Phillips A time to question core beliefs
Carl Bialik Journalists will try running the whole shop
Joanne McNeil A return to blogs (finally? sort of?)
Cory Haik We’re already consuming the future of news — now we have to produce it