20200
P
1
20100
R  E
2
2070
D   I   C
3
2050
T   I   O   N
4
2040
S   F   O   R   J
5
2030
O  U  R  N  A  L
6
2020
I  S  M  2  0  2  0
7

Russian bots are just today’s slacktivists

“Scrambling to understand what had happened, we were looking for answers, and misinformation was the prime suspect: as flashy as it was intuitive, as paternalistic as it was elitist, and it absolved us from responsibility, giving us a clear culprit.”

Remember slacktivists? Does Kony 2012 or when Unicef asked people to give money, not likes, ring a bell?

In the late 2000s, more and more people gained access to the internet and observers noticed a gap between online activity and real-life action. Slacktivism, according to Evgeny Mozorov, “is an apt term to describe feel-good online activism that has zero political or social impact.” It was, in short, a cynical and pessimist view on online behavior that assumes that online activism has little to no consequence for the offline world. And it has since then been mostly forgotten.

Then Brexit and Trump happened and journalists, academics, and policymakers were once again interested in what people like and retweet, how often this story or that meme got shared, how many people got exposed to it, and how to measure its impact. But where we were once dismissive, we’re now concerned, worried even: about “fake news,” “misinformation,” “disinformation,” and “bots.” All those things that supposedly changed people’s minds. We talk about QAnon, anti-vaxxers, and Russia.

Indeed, there are probably few topics that have changed people’s perspective of what’s happening online so quickly and found their way into people’s lives and daily conversation than “fake news” — a label that rose quickly and fell sharply after everyone seemed to agree that better terminology was needed. And now, in 2019, about 75 percent of Americans believe that at least some of the news they consume consists of disinformation — i.e., deliberately placed false information.

And while it’s unclear just how many people were worried about disinformation pre-2016, it’s probable that we are partly responsible for why so many people are worried about it now (adding to the already existing mistrust in the media). Scrambling to understand what had happened, we were looking for answers, and misinformation was the prime suspect: It was as flashy as it was intuitive, as paternalistic as it was elitist, and it absolved us from responsibility, giving us a clear culprit. And so we focused on misinformation — and where once slacktivists were seen with disdain, as virtual do-gooders without real-life effect, they were now seen as direct perpetrators and/or victims of disinformation campaigns that contributed to society’s polarization.

It’s thus worth taking a step back and looking at what we know about slacktivists to make more sense of what I call “trolltivists.” While not many papers looked into slacktivism, those that did ended like this one from Rodolfo Leyva, who concluded that “frequent social media consumption is linked to a minimal and narrow mobilizing impact” (others: 1, 2, 3). In this sense, slacktivism has, at best, a mobilizing effect, although a small one, and might give exposure to a topic.

Adapting this logic to misinformation — where we know that, while people that have been exposed to misinformation may be more prone to believe it when confronted again, most people aren’t exposed to misinformation in the first place — means that, at worst, some people got mobilized and bought into some made-up stories. (Keep in mind, though, that these stories were mostly read by a small subset of people who were already very interested in politics to begin with and thus also read lots of “true” news.) At best, it was “just” that: exposure. Just another outrageous blip in the seemingly never-ending scroll of stories and memes that we’re all exposed to online.

Going into 2020, then, journalists should work to avoid the specter of misinformation and the tales of the easily manipulated users — and if they can’t help it, they should at least remember the slacktivists and how they were once seen as a cautionary tale. Today’s trolltivists aren’t fighting for the arrest of war criminal Joseph Kony — but they are embedded in a polarized political landscape in which political leaders and Fox News are more influential, problematic, and misinforming than Russian propaganda campaigns or 4chan trollstorms.

And while it’s likely that slacktivists have always been underrated, it’s important not to make the opposite mistake for today’s slacktivists. Too many online campaigns have failed and too many platforms have had enough of the trolltivist’s constant harassment and spread of disinformation. Journalists have also learned not to emphasize every outrageous claim, when to employ strategic silence, and when to shine a light on the hideous side of today’s slacktivism.

This isn’t to say that online communication can’t have a meaningful impact on the streets — but rather that we should be careful about asserting the direct impact of misinformation on people’s minds. Some people, after all, might just like trolling their Facebook friends.

Jonas Kaiser is an affiliate at the Berkman Klein Center for Internet & Society and an associate researcher at the Alexander von Humboldt Institute for Internet & Society.

Remember slacktivists? Does Kony 2012 or when Unicef asked people to give money, not likes, ring a bell?

In the late 2000s, more and more people gained access to the internet and observers noticed a gap between online activity and real-life action. Slacktivism, according to Evgeny Mozorov, “is an apt term to describe feel-good online activism that has zero political or social impact.” It was, in short, a cynical and pessimist view on online behavior that assumes that online activism has little to no consequence for the offline world. And it has since then been mostly forgotten.

Then Brexit and Trump happened and journalists, academics, and policymakers were once again interested in what people like and retweet, how often this story or that meme got shared, how many people got exposed to it, and how to measure its impact. But where we were once dismissive, we’re now concerned, worried even: about “fake news,” “misinformation,” “disinformation,” and “bots.” All those things that supposedly changed people’s minds. We talk about QAnon, anti-vaxxers, and Russia.

Indeed, there are probably few topics that have changed people’s perspective of what’s happening online so quickly and found their way into people’s lives and daily conversation than “fake news” — a label that rose quickly and fell sharply after everyone seemed to agree that better terminology was needed. And now, in 2019, about 75 percent of Americans believe that at least some of the news they consume consists of disinformation — i.e., deliberately placed false information.

And while it’s unclear just how many people were worried about disinformation pre-2016, it’s probable that we are partly responsible for why so many people are worried about it now (adding to the already existing mistrust in the media). Scrambling to understand what had happened, we were looking for answers, and misinformation was the prime suspect: It was as flashy as it was intuitive, as paternalistic as it was elitist, and it absolved us from responsibility, giving us a clear culprit. And so we focused on misinformation — and where once slacktivists were seen with disdain, as virtual do-gooders without real-life effect, they were now seen as direct perpetrators and/or victims of disinformation campaigns that contributed to society’s polarization.

It’s thus worth taking a step back and looking at what we know about slacktivists to make more sense of what I call “trolltivists.” While not many papers looked into slacktivism, those that did ended like this one from Rodolfo Leyva, who concluded that “frequent social media consumption is linked to a minimal and narrow mobilizing impact” (others: 1, 2, 3). In this sense, slacktivism has, at best, a mobilizing effect, although a small one, and might give exposure to a topic.

Adapting this logic to misinformation — where we know that, while people that have been exposed to misinformation may be more prone to believe it when confronted again, most people aren’t exposed to misinformation in the first place — means that, at worst, some people got mobilized and bought into some made-up stories. (Keep in mind, though, that these stories were mostly read by a small subset of people who were already very interested in politics to begin with and thus also read lots of “true” news.) At best, it was “just” that: exposure. Just another outrageous blip in the seemingly never-ending scroll of stories and memes that we’re all exposed to online.

Going into 2020, then, journalists should work to avoid the specter of misinformation and the tales of the easily manipulated users — and if they can’t help it, they should at least remember the slacktivists and how they were once seen as a cautionary tale. Today’s trolltivists aren’t fighting for the arrest of war criminal Joseph Kony — but they are embedded in a polarized political landscape in which political leaders and Fox News are more influential, problematic, and misinforming than Russian propaganda campaigns or 4chan trollstorms.

And while it’s likely that slacktivists have always been underrated, it’s important not to make the opposite mistake for today’s slacktivists. Too many online campaigns have failed and too many platforms have had enough of the trolltivist’s constant harassment and spread of disinformation. Journalists have also learned not to emphasize every outrageous claim, when to employ strategic silence, and when to shine a light on the hideous side of today’s slacktivism.

This isn’t to say that online communication can’t have a meaningful impact on the streets — but rather that we should be careful about asserting the direct impact of misinformation on people’s minds. Some people, after all, might just like trolling their Facebook friends.

Jonas Kaiser is an affiliate at the Berkman Klein Center for Internet & Society and an associate researcher at the Alexander von Humboldt Institute for Internet & Society.

Mike Caulfield   Native verification tools for the blue checkmark crowd

Rasmus Kleis Nielsen   The business we want, not the business we had

Bill Adair   A Nobel Prize, a Brad Pitt film, and a Taylor Swift song

Masuma Ahuja   Slower, quieter, more measured and thoughtful

J. Siguru Wahutu   Western journalists, learn from your African peers

Emily Withrow   The year we kill the news article

Victor Pickard   We reclaim a public good

Anthony Nadler   Clash of Clans: Election Edition

Matthew Pressman   News consumers divide into haves and have-nots

Kristen Muller   The year we operationalize community engagement

Lucas Graves   A smarter conversation about how (and why) fact-checking matters

Alice Antheaume   Trade “politics” for “power”

Elizabeth Hansen and Jesse Holcomb   Local news initiatives run into a capital shortage

Joshua P. Darr   All that campaign cash will make the media’s problems worse

Cristina Kim   Public media stops trying to serve “everybody”

Margarita Noriega   The platforms try to figure out what to do with single-subject newsrooms

M. Scott Havens   First-party data becomes media’s most important currency

Tonya Mosley   The neutrality vs. objectivity game ends

Jeremy Gilbert and Jarrod Dicker   A call for collaboration between storytelling and tech

Christa Scharfenberg   It’s time to make journalism a field that supports and respects women

Rachel Glickhouse   Journalists get left behind in the industry’s decline

Tamar Charney   From broadcast to bespoke

Alexandra Borchardt   Get out of the office and talk to people

Jonas Kaiser   Russian bots are just today’s slacktivists

Laura E. Davis   Know the context your journalism is operating within

Annie Rudd   The expanded ambiguity of the news photograph

Zizi Papacharissi   A president leads, the press follows, reality fades

Ernie Smith   The death of the industry fad

John Keefe   Journalism gets hacked

Nushin Rashidian   Are platforms a bridge or a lifeline?

Stefanie Murray   Charitable giving goes collaborative

Greg Emerson   News apps fall further behind

Joanne McNeil   A return to blogs (finally? sort of?)

Talia Stroud   The work of reconnecting starts November 4

Nik Usher   All systems down

Dannagal G. Young   Let’s disrupt the logic that’s driving Americans apart

Kourtney Bitterly   Transparency isn’t just a desire, it’s an expectation

Pablo Boczkowski   The day after November 4

Madelyn Sanfilippo and Yafit Lev-Aretz   News coverage gets geo-fragmented

Joe Amditis   Collaborative journalism takes its rightful place at the table

Fiona Spruill   The climate crisis gets the coverage it deserves

Imaeyen Ibanga   Let’s take it slow

Irving Washington   Leadership isn’t something you learn on the job

Logan Jaffe   You don’t need fancy tools to listen

Mariana Moura Santos   The future of journalism is collaborative

Marie Gilot   This is fine

Doris Truong   The year of radical salary transparency

Kevin D. Grant   The free press stands against authoritarians’ attacks on truth

Sarah Alvarez   I’m ready for post-news

Brenda P. Salinas   Treating MP3 files like text

Simon Galperin   Journalism becomes more democratic

Logan Molyneux and Shannon McGregor   Think twice before turning to Twitter

Josh Schwartz   Publishers move beyond the metered paywall

Ståle Grut   OSINT journalism goes mainstream

Whitney Phillips   A time to question core beliefs

Eric Nuzum   Podcasting finally creates another mega-hit show

Steve Henn   The dawning audio web

Heidi Tworek   The year of positive pushback

A.J. Bauer   A fork in the road for conservative media

Mario García   Think small (screen)

Bill Grueskin   Our ethics codes get an overhaul

Adam Thomas   The silver bullet

Gordon Crovitz   Fighting misinformation requires journalism, not secret algorithms

Carl Bialik   Journalists will try running the whole shop

Matt DeRienzo   Local broadcasters begin to fill the gaps left by newspapers

Mira Lowe   The year of student-powered journalism

Sarah Stonbely   More people start caring about news inequality

Jakob Moll   A slow-moving tech backlash among young people

Peter Bale   Lies get further normalized

Kathleen Searles   Pay more attention to attention

Knight Foundation   Five generations of journalists, learning from each other

Millie Tran   Wicked

Sarah Marshall   The year to learn about news moments

Tom Glaisyer   Journalism can emerge newly vibrant and powerful

Barbara Gray   Join local libraries on the frontlines of civic engagement

Catalina Albeanu   Rebuilding journalism, together

Tanya Cordrey   Saying no to more good ideas

Juleyka Lantigua   A changing industry amps up podcasters’ ambitions

Michael W. Wagner   Increasingly fractured, but little bit deliberative

Jake Shapiro   Podcasting gets listener relationship management

Alana Levinson   Brand-backed media gets another look

Alfred Hermida and Mary Lynn Young   The promise of nonprofit journalism

John Garrett   It’s the best time in a century to start a local news organization

Rick Berke   Incoming fire from both left and right

S. Mitra Kalita   The race to 2021

Felix Salmon   Spotify launches a news channel

Sarah Schmalbach   Journalist, quantify thyself

Francesco Zaffarano   TikTok without generational prejudice

Colleen Shalby   Journalists become media literacy teachers

Rachel Schallom   The value of push alerts goes beyond open rates

Geneva Overholser   Death to bothsidesism

Carrie Brown   Engaged journalism: It’s finally happening

Julia B. Chan   We 👏 take 👏 breaks 👏

Jennifer Brandel   A love letter from the year 2073

Errin Haines   Race and gender aren’t a 2020 story — they’re the story

Joni Deutsch   Podcasting unsilences the silent

Jim Brady   We’ll complain about other people living in bubbles while ignoring our own

Moreno Cruz Osório   In Brazil, collaboration in a time of state attacks

Sue Robinson   Campaign coverage as test bed for engagement experiments

Dan Shanoff   Sports media enters the Bronny era

Don Day   Respect the non-paying audience

Beena Raghavendran   The year of the local engagement reporter

Nathalie Malinarich   Betting on loyalty

Raney Aronson-Rath   News deserts will proliferate — but so will new solutions

Rachel Davis Mersey   The business of local TV news will enter its downward slide

Nicholas Jackson   What’s left of local gets comfortable with reader support

Cory Haik   We’re already consuming the future of news — now we have to produce it

Nico Gendron   Make better products if you want to reach Gen Z

Elizabeth Dunbar   Frank talk, and then action

Meredith Artley   Stronger solidarity among news organizations

Brian Moritz   The end of “stick to sports”

Jasmine McNealy   A call for context

Kerri Hoffman   Opening closed systems

Jeremy Olshan   All journalism should be service journalism

Richard Tofel   A constraint of the reader-revenue model emerges

Monique Judge   The year to organize, unionize, and fight

Hossein Derakhshan   AI can’t conjure up an Errol Morris

Cindy Royal   Prepare media students for skills, not job titles

Linda Solomon Wood   Everyone in your organization, moving toward a common goal

Craig Newmark   Formalizing newsrooms’ battle against disinformation

Heather Bryant   Some kinds of journalism aren’t worth saving

Sonali Prasad   Climate change storytelling gets multidimensional

Helen Havlak   Platforms shine a light on original reporting

AX Mina   The Forum we wanted, the forum we got

Jeff Kofman   Speed through technology

Mary Walter-Brown and Tristan Loper   Power to the people (on your audience team)

Seth C. Lewis   20 questions for 2020

Ben Werdmuller   Use the tools of journalism to save it

Sara K. Baranowski   A big year for little newspapers

Meg Marco   Everything happens somewhere

Candis Callison   Taking a cue from Indigenous journalists on climate change

Lauren Duca   The rise of the journalistic influencer

Monica Drake   A renewed focus on misinformation