20200
P
1
20100
R  E
2
2070
D   I   C
3
2050
T   I   O   N
4
2040
S   F   O   R   J
5
2030
O  U  R  N  A  L
6
2020
I  S  M  2  0  2  0
7

Get out of the office and talk to people

“A generation of young journalists was raised in front of computer screens, copying and pasting stories for quick successes in clicks and reach.”

News deserts were yesterday. In the year to come, journalism will rediscover the communities it’s meant to serve.

Several factors will contribute to this. One is the ever more urgent need for media organizations to engage with real people in the real world. Journalism has to regain the trust of the citizens it’s made for. And trust develops best through direct engagement. It works particularly well if you can see that the person on the other side is a human being like yourself, making an honest effort to do a difficult, sometimes risky job that’s not even tremendously lucrative.

The other factor is that international journalism has become a winner-take-all environment. For a while, everyone was enthralled with The New York Times and its progress in growing revenue through digital subscriptions, or The Washington Post with its reputation for being at the forefront of tech innovation. But the glamour has worn off. Now even comparatively big news organizations have realized that their successes are not replicable. They’re not the Times or the Post; they can’t build an international audience and invest in all the tech others are craving for. They have come to understand that there’s no one-size-fits-all solution — just bits and pieces one can adapt to one’s own needs.

The way forward is to make the best use of the unique position each organization finds itself in. And in many cases, this is the local environment. It’s the place where your audience lives that you’re best equipped to listen to, to engage with, and to serve — the citizens whose lives you can have a real impact on. It’s the place for community building, for creating shared debates and experiences.

While many traditional local news organizations are still struggling for a lack of revenues and resources, there’s also some hope that the act of serving one’s communities will become easier and cheaper if the right approaches are used. First, within the over-abundance of information, it becomes more and more acceptable to focus on what one can do best and leave out the rest. Modern news organizations don’t have to be “the paper of record” any longer, because people are recording everything all the time and search engines help them to find much of the information they need anyway. Consequently, local newsrooms can afford to develop strategies that center around the needs of their audiences.

Second, there are now more formats than ever available to help to build a relationship with these audiences, from newsletters or podcasts with a personal touch to reader events. Some of these formats also help new market entrants: news startups that don’t have to launch as a full-blown effort with a large newsroom, but maybe start instead with a newsletter that builds engagement and loyalty.

Thirdly, there will be AI-solutions and automated news production to cater to the appetite for data-based, locally relevant stories, like the development of real estate prices or updates of local weather forecasts. Fourthly, we will see a lot of investments along these lines, particularly since big players like Google and Facebook have also discovered local markets as grounds for support, so have foundations.

Hopefully, the focus on local journalism will also bring more talent back into the equation. The future of journalism will be in unique quality reporting and research. A generation of young journalists was raised in front of computer screens, copying and pasting stories for quick successes in clicks and reach. Now many are savvy in SEO and a variety of storytelling formats. But this prevented them from learning the ropes of doing in-depth investigations. Those require patience, persistence, and communication skills, because they’re about building trust with sources. Picking up the phone and meeting people away from the office might experience a revival. By the way, a video is best shot at the scene, not at the desk.

A new focus on local journalism will bring it back to its core. Let the international winners grab the high-hanging fruit. The low-hanging ones could be right there in front of your doorstep.

Alexandra Borchardt is a senior research associate with the Reuters Institute for the Study of Journalism at the University of Oxford.

News deserts were yesterday. In the year to come, journalism will rediscover the communities it’s meant to serve.

Several factors will contribute to this. One is the ever more urgent need for media organizations to engage with real people in the real world. Journalism has to regain the trust of the citizens it’s made for. And trust develops best through direct engagement. It works particularly well if you can see that the person on the other side is a human being like yourself, making an honest effort to do a difficult, sometimes risky job that’s not even tremendously lucrative.

The other factor is that international journalism has become a winner-take-all environment. For a while, everyone was enthralled with The New York Times and its progress in growing revenue through digital subscriptions, or The Washington Post with its reputation for being at the forefront of tech innovation. But the glamour has worn off. Now even comparatively big news organizations have realized that their successes are not replicable. They’re not the Times or the Post; they can’t build an international audience and invest in all the tech others are craving for. They have come to understand that there’s no one-size-fits-all solution — just bits and pieces one can adapt to one’s own needs.

The way forward is to make the best use of the unique position each organization finds itself in. And in many cases, this is the local environment. It’s the place where your audience lives that you’re best equipped to listen to, to engage with, and to serve — the citizens whose lives you can have a real impact on. It’s the place for community building, for creating shared debates and experiences.

While many traditional local news organizations are still struggling for a lack of revenues and resources, there’s also some hope that the act of serving one’s communities will become easier and cheaper if the right approaches are used. First, within the over-abundance of information, it becomes more and more acceptable to focus on what one can do best and leave out the rest. Modern news organizations don’t have to be “the paper of record” any longer, because people are recording everything all the time and search engines help them to find much of the information they need anyway. Consequently, local newsrooms can afford to develop strategies that center around the needs of their audiences.

Second, there are now more formats than ever available to help to build a relationship with these audiences, from newsletters or podcasts with a personal touch to reader events. Some of these formats also help new market entrants: news startups that don’t have to launch as a full-blown effort with a large newsroom, but maybe start instead with a newsletter that builds engagement and loyalty.

Thirdly, there will be AI-solutions and automated news production to cater to the appetite for data-based, locally relevant stories, like the development of real estate prices or updates of local weather forecasts. Fourthly, we will see a lot of investments along these lines, particularly since big players like Google and Facebook have also discovered local markets as grounds for support, so have foundations.

Hopefully, the focus on local journalism will also bring more talent back into the equation. The future of journalism will be in unique quality reporting and research. A generation of young journalists was raised in front of computer screens, copying and pasting stories for quick successes in clicks and reach. Now many are savvy in SEO and a variety of storytelling formats. But this prevented them from learning the ropes of doing in-depth investigations. Those require patience, persistence, and communication skills, because they’re about building trust with sources. Picking up the phone and meeting people away from the office might experience a revival. By the way, a video is best shot at the scene, not at the desk.

A new focus on local journalism will bring it back to its core. Let the international winners grab the high-hanging fruit. The low-hanging ones could be right there in front of your doorstep.

Alexandra Borchardt is a senior research associate with the Reuters Institute for the Study of Journalism at the University of Oxford.

Talia Stroud   The work of reconnecting starts November 4

Matt DeRienzo   Local broadcasters begin to fill the gaps left by newspapers

Tonya Mosley   The neutrality vs. objectivity game ends

Bill Grueskin   Our ethics codes get an overhaul

Ernie Smith   The death of the industry fad

Brian Moritz   The end of “stick to sports”

Tamar Charney   From broadcast to bespoke

Sarah Schmalbach   Journalist, quantify thyself

Brenda P. Salinas   Treating MP3 files like text

Joe Amditis   Collaborative journalism takes its rightful place at the table

Doris Truong   The year of radical salary transparency

Juleyka Lantigua   A changing industry amps up podcasters’ ambitions

Sarah Alvarez   I’m ready for post-news

Sarah Marshall   The year to learn about news moments

Whitney Phillips   A time to question core beliefs

Bill Adair   A Nobel Prize, a Brad Pitt film, and a Taylor Swift song

Rachel Davis Mersey   The business of local TV news will enter its downward slide

Logan Jaffe   You don’t need fancy tools to listen

Jeff Kofman   Speed through technology

Nathalie Malinarich   Betting on loyalty

Raney Aronson-Rath   News deserts will proliferate — but so will new solutions

Rick Berke   Incoming fire from both left and right

M. Scott Havens   First-party data becomes media’s most important currency

Mary Walter-Brown and Tristan Loper   Power to the people (on your audience team)

Candis Callison   Taking a cue from Indigenous journalists on climate change

Tom Glaisyer   Journalism can emerge newly vibrant and powerful

Helen Havlak   Platforms shine a light on original reporting

Hossein Derakhshan   AI can’t conjure up an Errol Morris

Zizi Papacharissi   A president leads, the press follows, reality fades

Logan Molyneux and Shannon McGregor   Think twice before turning to Twitter

Rachel Glickhouse   Journalists get left behind in the industry’s decline

Jonas Kaiser   Russian bots are just today’s slacktivists

Pablo Boczkowski   The day after November 4

Jim Brady   We’ll complain about other people living in bubbles while ignoring our own

Michael W. Wagner   Increasingly fractured, but little bit deliberative

Alexandra Borchardt   Get out of the office and talk to people

Ben Werdmuller   Use the tools of journalism to save it

Mike Caulfield   Native verification tools for the blue checkmark crowd

Irving Washington   Leadership isn’t something you learn on the job

Mira Lowe   The year of student-powered journalism

Steve Henn   The dawning audio web

Matthew Pressman   News consumers divide into haves and have-nots

Adam Thomas   The silver bullet

Monique Judge   The year to organize, unionize, and fight

Errin Haines   Race and gender aren’t a 2020 story — they’re the story

Alfred Hermida and Mary Lynn Young   The promise of nonprofit journalism

Knight Foundation   Five generations of journalists, learning from each other

Lauren Duca   The rise of the journalistic influencer

Kourtney Bitterly   Transparency isn’t just a desire, it’s an expectation

Sara K. Baranowski   A big year for little newspapers

Ståle Grut   OSINT journalism goes mainstream

Millie Tran   Wicked

Felix Salmon   Spotify launches a news channel

A.J. Bauer   A fork in the road for conservative media

Jake Shapiro   Podcasting gets listener relationship management

Barbara Gray   Join local libraries on the frontlines of civic engagement

Jennifer Brandel   A love letter from the year 2073

Dan Shanoff   Sports media enters the Bronny era

Nicholas Jackson   What’s left of local gets comfortable with reader support

Annie Rudd   The expanded ambiguity of the news photograph

Dannagal G. Young   Let’s disrupt the logic that’s driving Americans apart

Eric Nuzum   Podcasting finally creates another mega-hit show

Meredith Artley   Stronger solidarity among news organizations

Seth C. Lewis   20 questions for 2020

Linda Solomon Wood   Everyone in your organization, moving toward a common goal

Masuma Ahuja   Slower, quieter, more measured and thoughtful

Greg Emerson   News apps fall further behind

Joni Deutsch   Podcasting unsilences the silent

Richard Tofel   A constraint of the reader-revenue model emerges

Carl Bialik   Journalists will try running the whole shop

Monica Drake   A renewed focus on misinformation

Imaeyen Ibanga   Let’s take it slow

Catalina Albeanu   Rebuilding journalism, together

Emily Withrow   The year we kill the news article

Meg Marco   Everything happens somewhere

Peter Bale   Lies get further normalized

Colleen Shalby   Journalists become media literacy teachers

Lucas Graves   A smarter conversation about how (and why) fact-checking matters

Gordon Crovitz   Fighting misinformation requires journalism, not secret algorithms

Tanya Cordrey   Saying no to more good ideas

Heidi Tworek   The year of positive pushback

Jeremy Gilbert and Jarrod Dicker   A call for collaboration between storytelling and tech

Jakob Moll   A slow-moving tech backlash among young people

Madelyn Sanfilippo and Yafit Lev-Aretz   News coverage gets geo-fragmented

Craig Newmark   Formalizing newsrooms’ battle against disinformation

J. Siguru Wahutu   Western journalists, learn from your African peers

Elizabeth Hansen and Jesse Holcomb   Local news initiatives run into a capital shortage

Stefanie Murray   Charitable giving goes collaborative

Josh Schwartz   Publishers move beyond the metered paywall

Cristina Kim   Public media stops trying to serve “everybody”

Kevin D. Grant   The free press stands against authoritarians’ attacks on truth

Cory Haik   We’re already consuming the future of news — now we have to produce it

Mariana Moura Santos   The future of journalism is collaborative

Beena Raghavendran   The year of the local engagement reporter

Don Day   Respect the non-paying audience

Kristen Muller   The year we operationalize community engagement

John Keefe   Journalism gets hacked

Geneva Overholser   Death to bothsidesism

Alice Antheaume   Trade “politics” for “power”

Mario García   Think small (screen)

Nico Gendron   Make better products if you want to reach Gen Z

Joshua P. Darr   All that campaign cash will make the media’s problems worse

Simon Galperin   Journalism becomes more democratic

Heather Bryant   Some kinds of journalism aren’t worth saving

Elizabeth Dunbar   Frank talk, and then action

Laura E. Davis   Know the context your journalism is operating within

Jeremy Olshan   All journalism should be service journalism

Kerri Hoffman   Opening closed systems

Francesco Zaffarano   TikTok without generational prejudice

Sue Robinson   Campaign coverage as test bed for engagement experiments

Kathleen Searles   Pay more attention to attention

Nikki Usher   All systems down

Joanne McNeil   A return to blogs (finally? sort of?)

Margarita Noriega   The platforms try to figure out what to do with single-subject newsrooms

Sarah Stonbely   More people start caring about news inequality

Julia B. Chan   We 👏 take 👏 breaks 👏

Rasmus Kleis Nielsen   The business we want, not the business we had

Marie Gilot   This is fine

Nushin Rashidian   Are platforms a bridge or a lifeline?

Alana Levinson   Brand-backed media gets another look

Fiona Spruill   The climate crisis gets the coverage it deserves

Cindy Royal   Prepare media students for skills, not job titles

John Garrett   It’s the best time in a century to start a local news organization

AX Mina   The Forum we wanted, the forum we got

Victor Pickard   We reclaim a public good

Carrie Brown-Smith   Engaged journalism: It’s finally happening

S. Mitra Kalita   The race to 2021

Sonali Prasad   Climate change storytelling gets multidimensional

Anthony Nadler   Clash of Clans: Election Edition

Moreno Cruz Osório   In Brazil, collaboration in a time of state attacks

Jasmine McNealy   A call for context

Christa Scharfenberg   It’s time to make journalism a field that supports and respects women

Rachel Schallom   The value of push alerts goes beyond open rates