We’ve got a lot of fights ahead of us in 2021 over misinformation, platforms, business models, the future of the profession, and much more. We’re not going to agree on which ones are more important, what the right approaches are, or whether we want to acknowledge them in public. But they are there nonetheless, and I think we need to confront them, because they won’t go away. Here are just a few:
It felt like a new phase to me when The New York Times in October published a chart of “Outlets Posting Misinformation” that maintained no distinction between Fox News and outlets like the Palmer Report and The Federalist. It was based on data from the German Marshall Fund and simply, without commenting on the editorial choice, classified one of the most widely used news sources in the U.S. as a misinformation provider, implicitly embracing the argument long advanced by Yochai Benkler and his colleagues.
The issue is hardly specific to the U.S., or even a recent one. Some publishers have a terrible record on climate change. The history of how news has dealt with race (and much more) is due for a reckoning, as recognized by, for instance, the Los Angeles Times. The first misinformation problem that drove the EU to action was not Russian operatives but the various “Euromyths” promoted by parts of the British press. As one team of prominent academics argued recently in a research article largely ignored by journalists, “mainstream media are responsible for much of the public attention fake news stories receive.”
Is it time to be more open about these problems? Perhaps even cover them? We often skirt the issue, including in fact-checking. PolitiFact — and this is not a criticism; they do great, important work — has at the time of writing done 916 fact checks of Donald Trump compared to 2 on Fox News (and 1 on CNN).
It’s not as if the public can’t tell there are differences. Even in countries where trust in news is low, and trust in journalists even lower, trust in some individual news providers remain high, and the public’s assessment of the trustworthiness of individual brands is well aligned with expert assessments of accuracy. Do we want people to trust journalism or some journalism? News or some news?
The public primarily sees politicians and platforms (especially Facebook) as responsible for misinformation, but whether we choose to acknowledge it or not, much of the public also sees some forms of journalism as examples of so-called “fake news.” Ignoring that inconvenient truth won’t make it go away. Ignoring the inconvenient truth that they might be right won’t make it go away either.
Do we need to have this out in public and name publishers who are part of misinformation problems? If so, which publishers? We don’t agree on this.
The struggles over editorial control, data, and money continue between a multitude of publishers and a smaller number of platforms including a few dominant ones such as Google and Facebook.
I don’t think many publishers like or trust the platform companies, but that commonality aside, their approaches to dealing with them are very different. In the last year alone, The Guardian, Le Monde, Spiegel, and others have joined The New York Times and others in taking money from the big platforms (as we do at the Reuters Institute), presumably because they believe they can maintain their independence and put the money to good use (as we believe). Axel Springer, the Daily Mail, Rupert Murdoch’s News Corp, and others have, with some exceptions, often taken a different line.
Leaving aside commercial self-interest, what do we think about this from an ideal point of view? What does “good” actually look like?
In Australia, under new regulations, platforms are supposed to negotiate payments for public interest news. Given its market share, News Corp may well be the single biggest beneficiary even as former Labour Prime Minister Kevin Rudd calls Murdoch’s media “an arrogant cancer on our democracy,” former Conservative Prime Minister Malcolm Turnbull calls News Corp’s work “pure propaganda” that “has done enormous damage to the world, to the global need to address global warming,” and a petition for an inquiry into their influence has mobilized record public support.
And it gets even more complicated. Apart from a few large chains, individual local publishers often struggle to get a hearing in these discussions, as do many smaller digital-born and nonprofit outlets. Some publishers say they are cutting back on investment in social media, or even ceasing totally, as Folha de S.Paolo and Stuff have done. Others, like Brut, are doubling down on distributed reach.
Can we recognize that, despite various industry associations and trade groups’ attempt to present a common front, publishers don’t agree on how to deal with platforms? There’s no consensus here, either.
Some of these disagreements are about divergent interests. It is increasingly clear that much of the news market is a national winner-takes-most market, dominated by a few big brands both when it comes to attention (and thus advertising) as well as subscriptions.
These are not necessarily zero-sum games in a strict sense, but they are very competitive markets — how many people will, at the end of the day, subscribe to The New York Times, The Washington Post, The Wall Street Journal, and a local newspaper? Not many. How many people will click on ABC, CBC, CNN, Fox, MSNBC, as well as BuzzFeed, HuffPost, and Vox (or USA Today), and also MSN and Yahoo News, and for that matter also the website of their local broadcaster or any of the other multitude of news sites that still are free and ad-supported? Not many.
Most people use just a few different sources of news and spend only a very small percent of their time online with news, and among the minority of people who pay for news, most pay for one source. Given the relatively limited share news is of the big platforms’ overall operations, even if they cough up some money for some news content, who should get it? (See above…) And on what basis? In the Australian negotiations, News Corp argued original content should be favored. The Daily Mail disagreed, saying it can be hard to determine what exactly is original, and argued more broadly that “‘quality’ in journalism is entirely subjective.” Newspaper publishers have been trying to keep broadcasters out of some of the proposed schemes, and for-profit media have lobbied against including public service media, just as many digital-born and nonprofit titles (rightly) fear that these schemes often seem oriented toward legacy incumbents.
Is it time for a reminder that publishers (still) compete with one another, in addition to competing with everybody else? Commercially, there is arguably often more competition than common interest.
In some parts of the profession and the industry, there seems to be a sense that, if only news publishers could have the same size of newsrooms and make the same kind of money as they did in the late 1990s and early 2000s, things would be fine.
Would they? It’s not clear to me that more cash or higher headcount in itself is an answer to calls for greater moral clarity or many of the other issues we face.
The turn of the century may have been a high point for a certain kind of late modern American newspaper journalism, and was, despite the fact that per capita circulation in the U.S. had been in nonstop decline for 50 years, a profitable time for newspaper companies who dominated some kinds of local advertising (let’s be clear — their business was mainly ads, not journalism).
I don’t want to belittle or dismiss the very real values of this journalism, which produced some amazing reporting that reached a wide public. But we need to be clear: The supposed high point was also a time of complacency about climate change, police violence, and structural inequalities around gender, race, class, and much more; a time when many prestigious news media swallowed the Bush administration line on the supposed weapons of mass destruction in Iraq; a time when practices normally described as torture were accepted as “enhanced interrogation techniques”; and a time when newsrooms were much less diverse than society at large and white men dominated top editorial leadership even more than they do today.
So who exactly was this a golden age for? Does anyone seriously believe that fewer lies on Facebook, a monthly check from Google, or bigger quarterly profits for newspaper companies will in themselves resolve any of these issues?
So even leaving aside the misinformation, the platforms, and business, are we trying to restore the journalism we had or build toward the different journalisms we want? We don’t agree on this either.
Who likes arguments? I don’t. But I welcome these disagreements because they are important. The stakes are high. Everything is up in the air: The quality of news and information people rely on, the ways in which they access it, the business models that fund it, and what journalism even ought to look like.
I don’t know what the right thing is, or that there always is a single right thing to do. I respect people on different sides of these debates (and others). In any case, I don’t make it my job to presume to tell others how to do their job. This stuff is hard, we have different priorities, and the paths ahead are unclear. There are trade-offs between different values, unwelcome concessions made to unforgiving realities.
But we will be better able to find those paths if we contend with the reality of the situation we are in: Status quo journalism is in free-fall, not just commercially, but also often in the eye of large parts of the public. Much of the public in much of the world neither trusts nor values existing journalism as they know it, many see it as pro-establishment, and large minorities see news as part and parcel of misinformation problems, on platforms and elsewhere.
As we face this, we have to recognize we are not all in the same boat, or even interested in paddling in the same direction. We now have vaccines against Covid, but there are no magic cures for the many challenges facing journalism and the news media, the many disagreements outlined here.
Maybe we just need to fight it out — sometimes among ourselves, sometimes in public — to figure out what paths ahead are right for each of us, for the journalisms we aspire to, and for the different parts of the public we want to serve. If so, I wish you good fortune in the wars to come.
Rasmus Kleis Nielsen is director of the Reuters Institute for the Study of Journalism and professor of political communication at the University of Oxford.
We’ve got a lot of fights ahead of us in 2021 over misinformation, platforms, business models, the future of the profession, and much more. We’re not going to agree on which ones are more important, what the right approaches are, or whether we want to acknowledge them in public. But they are there nonetheless, and I think we need to confront them, because they won’t go away. Here are just a few:
It felt like a new phase to me when The New York Times in October published a chart of “Outlets Posting Misinformation” that maintained no distinction between Fox News and outlets like the Palmer Report and The Federalist. It was based on data from the German Marshall Fund and simply, without commenting on the editorial choice, classified one of the most widely used news sources in the U.S. as a misinformation provider, implicitly embracing the argument long advanced by Yochai Benkler and his colleagues.
The issue is hardly specific to the U.S., or even a recent one. Some publishers have a terrible record on climate change. The history of how news has dealt with race (and much more) is due for a reckoning, as recognized by, for instance, the Los Angeles Times. The first misinformation problem that drove the EU to action was not Russian operatives but the various “Euromyths” promoted by parts of the British press. As one team of prominent academics argued recently in a research article largely ignored by journalists, “mainstream media are responsible for much of the public attention fake news stories receive.”
Is it time to be more open about these problems? Perhaps even cover them? We often skirt the issue, including in fact-checking. PolitiFact — and this is not a criticism; they do great, important work — has at the time of writing done 916 fact checks of Donald Trump compared to 2 on Fox News (and 1 on CNN).
It’s not as if the public can’t tell there are differences. Even in countries where trust in news is low, and trust in journalists even lower, trust in some individual news providers remain high, and the public’s assessment of the trustworthiness of individual brands is well aligned with expert assessments of accuracy. Do we want people to trust journalism or some journalism? News or some news?
The public primarily sees politicians and platforms (especially Facebook) as responsible for misinformation, but whether we choose to acknowledge it or not, much of the public also sees some forms of journalism as examples of so-called “fake news.” Ignoring that inconvenient truth won’t make it go away. Ignoring the inconvenient truth that they might be right won’t make it go away either.
Do we need to have this out in public and name publishers who are part of misinformation problems? If so, which publishers? We don’t agree on this.
The struggles over editorial control, data, and money continue between a multitude of publishers and a smaller number of platforms including a few dominant ones such as Google and Facebook.
I don’t think many publishers like or trust the platform companies, but that commonality aside, their approaches to dealing with them are very different. In the last year alone, The Guardian, Le Monde, Spiegel, and others have joined The New York Times and others in taking money from the big platforms (as we do at the Reuters Institute), presumably because they believe they can maintain their independence and put the money to good use (as we believe). Axel Springer, the Daily Mail, Rupert Murdoch’s News Corp, and others have, with some exceptions, often taken a different line.
Leaving aside commercial self-interest, what do we think about this from an ideal point of view? What does “good” actually look like?
In Australia, under new regulations, platforms are supposed to negotiate payments for public interest news. Given its market share, News Corp may well be the single biggest beneficiary even as former Labour Prime Minister Kevin Rudd calls Murdoch’s media “an arrogant cancer on our democracy,” former Conservative Prime Minister Malcolm Turnbull calls News Corp’s work “pure propaganda” that “has done enormous damage to the world, to the global need to address global warming,” and a petition for an inquiry into their influence has mobilized record public support.
And it gets even more complicated. Apart from a few large chains, individual local publishers often struggle to get a hearing in these discussions, as do many smaller digital-born and nonprofit outlets. Some publishers say they are cutting back on investment in social media, or even ceasing totally, as Folha de S.Paolo and Stuff have done. Others, like Brut, are doubling down on distributed reach.
Can we recognize that, despite various industry associations and trade groups’ attempt to present a common front, publishers don’t agree on how to deal with platforms? There’s no consensus here, either.
Some of these disagreements are about divergent interests. It is increasingly clear that much of the news market is a national winner-takes-most market, dominated by a few big brands both when it comes to attention (and thus advertising) as well as subscriptions.
These are not necessarily zero-sum games in a strict sense, but they are very competitive markets — how many people will, at the end of the day, subscribe to The New York Times, The Washington Post, The Wall Street Journal, and a local newspaper? Not many. How many people will click on ABC, CBC, CNN, Fox, MSNBC, as well as BuzzFeed, HuffPost, and Vox (or USA Today), and also MSN and Yahoo News, and for that matter also the website of their local broadcaster or any of the other multitude of news sites that still are free and ad-supported? Not many.
Most people use just a few different sources of news and spend only a very small percent of their time online with news, and among the minority of people who pay for news, most pay for one source. Given the relatively limited share news is of the big platforms’ overall operations, even if they cough up some money for some news content, who should get it? (See above…) And on what basis? In the Australian negotiations, News Corp argued original content should be favored. The Daily Mail disagreed, saying it can be hard to determine what exactly is original, and argued more broadly that “‘quality’ in journalism is entirely subjective.” Newspaper publishers have been trying to keep broadcasters out of some of the proposed schemes, and for-profit media have lobbied against including public service media, just as many digital-born and nonprofit titles (rightly) fear that these schemes often seem oriented toward legacy incumbents.
Is it time for a reminder that publishers (still) compete with one another, in addition to competing with everybody else? Commercially, there is arguably often more competition than common interest.
In some parts of the profession and the industry, there seems to be a sense that, if only news publishers could have the same size of newsrooms and make the same kind of money as they did in the late 1990s and early 2000s, things would be fine.
Would they? It’s not clear to me that more cash or higher headcount in itself is an answer to calls for greater moral clarity or many of the other issues we face.
The turn of the century may have been a high point for a certain kind of late modern American newspaper journalism, and was, despite the fact that per capita circulation in the U.S. had been in nonstop decline for 50 years, a profitable time for newspaper companies who dominated some kinds of local advertising (let’s be clear — their business was mainly ads, not journalism).
I don’t want to belittle or dismiss the very real values of this journalism, which produced some amazing reporting that reached a wide public. But we need to be clear: The supposed high point was also a time of complacency about climate change, police violence, and structural inequalities around gender, race, class, and much more; a time when many prestigious news media swallowed the Bush administration line on the supposed weapons of mass destruction in Iraq; a time when practices normally described as torture were accepted as “enhanced interrogation techniques”; and a time when newsrooms were much less diverse than society at large and white men dominated top editorial leadership even more than they do today.
So who exactly was this a golden age for? Does anyone seriously believe that fewer lies on Facebook, a monthly check from Google, or bigger quarterly profits for newspaper companies will in themselves resolve any of these issues?
So even leaving aside the misinformation, the platforms, and business, are we trying to restore the journalism we had or build toward the different journalisms we want? We don’t agree on this either.
Who likes arguments? I don’t. But I welcome these disagreements because they are important. The stakes are high. Everything is up in the air: The quality of news and information people rely on, the ways in which they access it, the business models that fund it, and what journalism even ought to look like.
I don’t know what the right thing is, or that there always is a single right thing to do. I respect people on different sides of these debates (and others). In any case, I don’t make it my job to presume to tell others how to do their job. This stuff is hard, we have different priorities, and the paths ahead are unclear. There are trade-offs between different values, unwelcome concessions made to unforgiving realities.
But we will be better able to find those paths if we contend with the reality of the situation we are in: Status quo journalism is in free-fall, not just commercially, but also often in the eye of large parts of the public. Much of the public in much of the world neither trusts nor values existing journalism as they know it, many see it as pro-establishment, and large minorities see news as part and parcel of misinformation problems, on platforms and elsewhere.
As we face this, we have to recognize we are not all in the same boat, or even interested in paddling in the same direction. We now have vaccines against Covid, but there are no magic cures for the many challenges facing journalism and the news media, the many disagreements outlined here.
Maybe we just need to fight it out — sometimes among ourselves, sometimes in public — to figure out what paths ahead are right for each of us, for the journalisms we aspire to, and for the different parts of the public we want to serve. If so, I wish you good fortune in the wars to come.
Rasmus Kleis Nielsen is director of the Reuters Institute for the Study of Journalism and professor of political communication at the University of Oxford.
Gabe Schneider Another year of empty promises on diversity
Ben Werdmuller The web blooms again
Zizi Papacharissi The year we rebuild the infrastructure of truth
Kate Myers My son will join every Zoom call in our industry
Mariano Blejman It’s time to challenge autocompleted journalism
Linda Solomon Wood Canada steps up for journalism
Victor Pickard The commercial era for local journalism is over
Moreno Cruz Osório In Brazil, a push for pluralism
C.W. Anderson Journalism changed under Trump — will it keep changing under Biden?
Jesse Holcomb Genre erosion in nonprofit journalism
Jacqué Palmer The rise of the plain-text email newsletter
Ben Collins We need to learn how to talk to (and about) accidental conspiracists
Cherian George Enter the lamb warriors
Garance Franke-Ruta Rebundling content, rebuilding connections
Logan Jaffe History as a reporting tool
Rasmus Kleis Nielsen Stop pretending publishers are a united front
Hadjar Benmiloud Get representative, or die trying
Jennifer Choi What have we done for you lately?
Rachel Schallom The rise of nonprofit journalism continues
Andrew Donohue The rise of the democracy beat
Janet Haven and Sam Hinds Is this an AI newsroom?
Jody Brannon People won’t renew
Kawandeep Virdee Goodbye, doomscroll
Ariane Bernard Going solo is still only a path for the few
Bo Hee Kim Newsrooms create an intentional and collaborative culture
Nonny de la Pena News reaches the third dimension
Samantha Ragland The year of journalists taking initiative
Nicholas Jackson Blogging is back, but better
Juleyka Lantigua The download, podcasting’s metric king, gets dethroned
Anthony Nadler Journalism struggles to find a new model of legitimacy
Mike Caulfield 2021’s misinformation will look a lot like 2020’s (and 2019’s, and…)
Aaron Foley Diversity gains haven’t shown up in local news
Rishad Patel From direct-to-consumer to direct-to-believers
Gordon Crovitz Common law will finally apply to the Internet
Rodney Gibbs Zooming beyond talking heads
David Skok A pandemic-prompted wave of consolidation
Marissa Evans Putting community trauma into context
Mark Stenberg The rise of the journalist-influencer
Ariel Zirulnick Local newsrooms question their paywalls
Don Day Business first, journalism second
Astead W. Herndon The Trump-sized window of the media caring about race closes again
John Ketchum More journalists of color become newsroom founders
Sam Ford We’ll find better ways to archive our work
Errin Haines Let’s normalize women’s leadership
Sonali Prasad Making disaster journalism that cuts through the noise
Heidi Tworek A year of news mocktails
Benjamin Toff Beltway reporting gets normal again, for better and for worse
Nabiha Syed Newsrooms quit their toxic relationships
Mike Ananny Toward better tech journalism
Jessica Clark News becomes plural
Charo Henríquez A new path to leadership
A.J. Bauer The year of MAGAcal thinking
Joni Deutsch Local arts and music make journalism more joyous
Shaydanay Urbani and Nancy Watzman Local collaboration is key to slowing misinformation
Chase Davis The year we look beyond The Story
Amara Aguilar Journalism schools emphasize listening
Zainab Khan From understanding to feeling
Steve Henn Has independent podcasting peaked?
Sumi Aggarwal News literacy programs aren’t child’s play
Doris Truong Indigenous issues get long-overdue mainstream coverage
Catalina Albeanu Publish less, listen more
Ray Soto The news gets spatial
AX Mina 2020 isn’t a black swan — it’s a yellow canary
Brian Moritz The year sports journalism changes for good
Jean Friedman-Rudovsky and Cassie Haynes A shift from conversation to action
María Sánchez Díez Traffic will plummet — and it’ll be ok
Taylor Lorenz Journalists will learn influencing isn’t easy
Christoph Mergerson Black Americans will demand more from journalism
Parker Molloy The press will risk elevating a Shadow President Trump
Tim Carmody Spotify will make big waves in video
Celeste Headlee The rise of radical newsroom transparency
John Davidow Reflect and repent
Talmon Joseph Smith The media rejects deficit hawkery
Julia B. Chan and Kim Bui Millennials are ready to run things
Andrew Ramsammy Stop being polite and start getting real
Raney Aronson-Rath To get past information divides, we need to understand them first
Pablo Boczkowski Audiences have revolted. Will newsrooms adapt?
Tanya Cordrey Declining trust forces publishers to claim (or disclaim) values
Sarah Stonbely Videoconferencing brings more geographic diversity
Danielle C. Belton A decimated media rededicates itself to truth
Pia Frey Building growth through tastemakers and their communities
Sara M. Watson Return of the RSS reader
Julia Angwin Show your (computational) work
Nico Gendron Ask your readers to help build your products
Francesco Zaffarano The year we ask the audience what it needs
Rick Berke Virtual events are here to stay
J. Siguru Wahutu Journalists still wrongly think the U.S. is different
Matt DeRienzo Citizen truth brigades steer us back toward reality
Alicia Bell and Simon Galperin Media reparations now
Tauhid Chappell and Mike Rispoli Defund the crime beat
Renée Kaplan Falling in love with your subscription
Sarah Marshall The year audiences need extra cheer
Kevin D. Grant Parachute journalism goes away for good
Nik Usher Don’t expect an antitrust dividend for the media
Whitney Phillips Facts are an insufficient response to falsehoods
Annie Rudd Newsrooms grow less comfortable with the “view from above”
Burt Herman Journalists build post-Facebook digital communities
M. Scott Havens Traditional pay TV will embrace the disruption
Joshua P. Darr Legislatures will tackle the local news crisis
Eric Nuzum Podcasting dodged a bullet in 2020, but 2021 will be harder
Cindy Royal J-school grads maintain their optimism and adaptability
Megan McCarthy Readers embrace a low-information diet
Anna Nirmala Local news orgs grasp the urgency of community roots
Michael W. Wagner Fractured democracy, fractured journalism
Ryan Kellett The bundle gets bundled
Ashton Lattimore Remote work helps level the playing field in an insular industry
Tonya Mosley True equity means ownership
Jim Friedlich A newspaper renaissance reached by stopping the presses
Beena Raghavendran Journalism gets fused with art
Jennifer Brandel A sneak peak at power mapping, 2073’s top innovation
John Garrett A surprisingly good year
Candis Callison Calling it a crisis isn’t enough (if it ever was)
Laura E. Davis The focus turns to newsroom leaders for lasting change
Delia Cai Subscriptions start working for the middle
Natalie Meade Journalism enters rehab
Richard Tofel Less on politics, more on how government works (or doesn’t)
Mandy Jenkins You build trust by helping your readers
Ernie Smith Entrepreneurship on rails
Kerri Hoffman Protecting podcasting’s open ecosystem
Marcus Mabry News orgs adapt to a post-Trump world (with Trump still in it)
Chicas Poderosas More voices mean better information
Imaeyen Ibanga Journalism gets unmasked
Alfred Hermida and Oscar Westlund The virus ups data journalism’s game
Kristen Muller Engaged journalism scales
Ståle Grut Network analysis enters the journalism toolbox
Colleen Shalby The definition of good journalism shifts
Matt Skibinski Misinformation won’t stop unless we stop it
Tamar Charney Public radio has a midlife crisis
Jonas Kaiser Toward a wehrhafte journalism
Nisha Chittal The year we stop pivoting
Brandy Zadrozny Misinformation fatigue sets in
Loretta Chao Open up the profession
Patrick Butler Covid-19 reporting has prepared us for cross-border collaboration
Joanne McNeil Newsrooms push back against Ivy League cronyism
Francesca Tripodi Don’t expect breaking up Google and Facebook to solve our information woes
Mark S. Luckie Newsrooms and streaming services get cozy
David Chavern Local video finally gets momentum
Masuma Ahuja We’ll remember how interconnected our world is
Sue Cross A global consensus around the kind of news we need to save
Marie Shanahan Journalism schools stop perpetuating the status quo
Stefanie Murray and Anthony Advincula Expect to see more translations and non-English content
Meredith D. Clark The year journalism starts paying reparations
Alyssa Zeisler Holistic medicine for journalism
Bill Adair The future of fact-checking is all about structured data
Edward Roussel Tech companies get aggressive in local
Rachel Glickhouse Journalists will be kinder to each other — and to themselves
John Saroff Covid sparks the growth of independent local news sites
José Zamora Walking the talk on diversity
Gonzalo del Peon Collaborations expand from newsrooms to the business side
Cory Bergman The year after a thousand earthquakes