Business infrastructure, not business models

“It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.”

It doesn’t matter if your news organization is a for-profit, nonprofit, collaborative, or cooperative: One unavoidable fact is that all news organizations must generate enough revenue to be sustainable. It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.

In 2022, successful news organizations of all varieties will stop talking about business models. Instead, there will be a focus on building up business infrastructure — to support journalism products that people will pay for and to improve their operational excellence. Three areas of focus:

Build products and not models: It’s no secret that traditional revenue sources in journalism are becoming less dependable. There’s an urgent need for news organizations to diversify those sources. While philanthropy and major gifts from high net-worth donors are up, it’s not a long-term strategy and should be treated as catalytic investment to help grow the organization.

For example, The Markup, a nonprofit that investigates how powerful institutions are using technology to change society, developed Blacklight, a custom tool that scans how websites you visit track your every digital move. It’s services like Blacklight that can create new value for customers that goes beyond journalism. In 2022, more news organizations will focus on developing revenue-generating products and services that are not solely dependent on donor dollars or reader revenue.

Journalism with an equality lens: Let’s face it. Most mainstream journalism is created through a white lens. From reporting on a “hot food trend” called boba tea to an exposé on employment bias against African-American candidates, mainstream news organizations have a tendency to report news from communities of color as exotic or something new. Trust me, Asians already know boba tea is a thing, and Blacks won’t be shocked by the news that employment bias exists.

This past year, Public Integrity has scaled our collaboration with BIPOC news organizations. To avoid the effects of parachute journalism and other harmful practices, Public Integrity is evaluating and assessing assumptions and pitfalls so that we can avoid creating unintentional harm to our partners. We are also turning lessons learned into internal best practices so that we can better serve underrepresented communities. In 2022, more news organizations, mostly nonprofits, will center their reporting from the community’s perspective by not making assumptions about groups of underrepresented people or leaning into problematic narratives.

Invest in operational excellence: Look at some of the most successful news organizations and you’ll see roles like head of partnerships, chief strategy officer, chief of staff, head of culture, head of philanthropy, head of product, and more. These news organizations understand that having great journalists producing great journalism won’t make them sustainable. It literally takes a village to make a news organization sustainable. In 2022, you’ll see a proliferation of new roles designed to support the business of journalism and more investment in technology that advances our reach and our understanding of how the audience interacts with our content.

It doesn’t matter if your news organization is a for-profit, nonprofit, collaborative, or cooperative: One unavoidable fact is that all news organizations must generate enough revenue to be sustainable. It’s time to stop talking about a new business model — because there is no new business model that will magically make journalism financially sustainable.

In 2022, successful news organizations of all varieties will stop talking about business models. Instead, there will be a focus on building up business infrastructure — to support journalism products that people will pay for and to improve their operational excellence. Three areas of focus:

Build products and not models: It’s no secret that traditional revenue sources in journalism are becoming less dependable. There’s an urgent need for news organizations to diversify those sources. While philanthropy and major gifts from high net-worth donors are up, it’s not a long-term strategy and should be treated as catalytic investment to help grow the organization.

For example, The Markup, a nonprofit that investigates how powerful institutions are using technology to change society, developed Blacklight, a custom tool that scans how websites you visit track your every digital move. It’s services like Blacklight that can create new value for customers that goes beyond journalism. In 2022, more news organizations will focus on developing revenue-generating products and services that are not solely dependent on donor dollars or reader revenue.

Journalism with an equality lens: Let’s face it. Most mainstream journalism is created through a white lens. From reporting on a “hot food trend” called boba tea to an exposé on employment bias against African-American candidates, mainstream news organizations have a tendency to report news from communities of color as exotic or something new. Trust me, Asians already know boba tea is a thing, and Blacks won’t be shocked by the news that employment bias exists.

This past year, Public Integrity has scaled our collaboration with BIPOC news organizations. To avoid the effects of parachute journalism and other harmful practices, Public Integrity is evaluating and assessing assumptions and pitfalls so that we can avoid creating unintentional harm to our partners. We are also turning lessons learned into internal best practices so that we can better serve underrepresented communities. In 2022, more news organizations, mostly nonprofits, will center their reporting from the community’s perspective by not making assumptions about groups of underrepresented people or leaning into problematic narratives.

Invest in operational excellence: Look at some of the most successful news organizations and you’ll see roles like head of partnerships, chief strategy officer, chief of staff, head of culture, head of philanthropy, head of product, and more. These news organizations understand that having great journalists producing great journalism won’t make them sustainable. It literally takes a village to make a news organization sustainable. In 2022, you’ll see a proliferation of new roles designed to support the business of journalism and more investment in technology that advances our reach and our understanding of how the audience interacts with our content.

Melody Kramer

Catalina Albeanu

S. Mitra Kalita

Kristen Jeffers

Cindy Royal

Jessica Clark

Kristen Muller

Christina Shih

Anita Varma

Gonzalo del Peon

Natalia Viana

Amy Schmitz Weiss

Joy Mayer

Joanne McNeil

Zizi Papacharissi

Tom Trewinnard

Sarah Stonbely

Burt Herman

Jesse Holcomb

Richard Tofel

A.J. Bauer

Chase Davis

Jesenia De Moya Correa

Joni Deutsch

Mandy Jenkins

Jennifer Coogan

Alice Antheaume

Candace Amos

Daniel Eilemberg

Juleyka Lantigua

Tony Baranowski

Francesco Zaffarano

Victor Pickard

Mike Rispoli

Whitney Phillips

Shalabh Upadhyay

Anika Anand

Stephen Fowler

Sarah Marshall

Matt Karolian

Rachel Glickhouse

j. Siguru Wahutu

Meena Thiruvengadam

Cherian George

James Green

Wilson Liévano

Jennifer Brandel

Moreno Cruz Osório

Eric Nuzum

Andrew Freedman

Parker Molloy

Chicas Poderosas

Don Day

Kerri Hoffman

Laxmi Parthasarathy

AX Mina

Mary Walter-Brown

Amara Aguilar

Christoph Mergerson

Rasmus Kleis Nielsen

Anthony Nadler

Errin Haines

Megan McCarthy

Raney Aronson-Rath

Jonas Kaiser

David Cohn

Cristina Tardáguila

Joe Amditis

Brian Moritz

Jim Friedlich

Michael W. Wagner

Millie Tran

Doris Truong

Kendra Pierre-Louis

Tamar Charney

Gordon Crovitz

Matt DeRienzo

Gabe Schneider

Robert Hernandez

Izabella Kaminska

David Skok

Kathleen Searles & Rebekah Trumble

Ariel Zirulnick

Sam Guzik

John Davidow

Nikki Usher

Julia Munslow

Joshua P. Darr

Ståle Grut

Julia Angwin

Mario García

Shannon McGregor & Carolyn Schmitt

Stefanie Murray

Simon Galperin

Jody Brannon

Paul Cheung

James Salanga

Matthew Pressman

Larry Ryckman

Simon Allison