In 2022, Gen Z will seek out a highly tailored news diet — and more — from media organizations.
While focusing on Gen Z content strategy over the past couple years, I learned that it’s a generation willing to demand more from any entity, including media.
Many companies, both inside and outside news, are trying to determine what Gen Z wants. After all, these digital natives, who have spent their lives on the internet, have significant spending power and “are on track to be the most well-educated generation yet.”
Gen Z values authenticity. They crave reality after growing up among scores of Photoshopped advertisements; they believe strongly in ethical consumption and value high-quality experiences. I believe they’ll demand these things of the news industry, and that it will lead to a call for radical transparency.
Journalists who’ve found success with young audiences show their personality outside of the newsroom, revealing what it’s like behind the scenes, and having fun while doing it. Gen Z will also ask to see more primary sources and more disclosure of the stock holdings and political affiliations of journalists. Pulling back the curtain can be a win-win: Our job is to shed light on the truth.
While Gen Z isn’t a monolith, one commonality it shares is preferring different formats of news than older generations — think less traditional, more mobile, and more accessible. That’s OK: A nontraditional format makes information no less valuable, nor does it mean journalists should deviate from nuanced, fact-based reporting. We’ve already survived the decline of print newspapers and the migration from social platforms like Facebook to highly visual ones like TikTok. Even if a 15-second video doesn’t cover every detail of a story, it can be a gateway to reading that 2,000-word article.
It’s not that journalists aren’t delivering relevant information; young people turned out to vote in huge numbers in 2020. It’s that journalists must work to harness the power of the algorithms that work to fulfill viewers’ desires from the moment they create an account. Digital natives have trained these algorithms to give them exactly what they want, often content that reaffirms their existing beliefs. And Gen Z especially expects a “flawless” online experience.
For a generation that’s been inundated by information online, every piece of content can feel disposable. Smaller, more niche pieces of content allow journalists to capture this audience’s attention and time. Sure, not every TikTok will go viral (nor should we only aspire to that). But when Gen Z is intrigued, when they find that bite-sized piece of news they’re interested in, they will devour it.
Short-form content is the foundation of a viewer’s relationship with a journalist. One video is all it takes to start building trust with a viewer, who will recognize an engaging, personable journalist in future pieces of content. Even if that next post is outside of a viewer’s usual interests, they’ll be more likely to listen.
When consuming news on Instagram, Snapchat, and TikTok, those under 35 pay the most attention to internet personalities, according to a Reuters Institute for Journalism study. That leaves room for bad actors to spread misinformation. But there’s a lot of space for journalists to come in and deliver personalized news to young audiences, building trust with them along the way. Many young people form parasocial relationships with celebrities and influencers on social media, and they’ll want to feel that same sort of connection with journalists. Having a large online presence, however, comes with its difficulties — for instance, falling prey to the accidental amplification of vanity over the importance of the facts.
It’s time to redefine success when it comes to reaching young audiences. Strong reporting, subscriptions, and influence are still important. But in 2022, we must embrace innovation and take Gen Z seriously as news consumers.
Julia Munslow is a senior platform editor for the visual storytelling team at The Wall Street Journal.
In 2022, Gen Z will seek out a highly tailored news diet — and more — from media organizations.
While focusing on Gen Z content strategy over the past couple years, I learned that it’s a generation willing to demand more from any entity, including media.
Many companies, both inside and outside news, are trying to determine what Gen Z wants. After all, these digital natives, who have spent their lives on the internet, have significant spending power and “are on track to be the most well-educated generation yet.”
Gen Z values authenticity. They crave reality after growing up among scores of Photoshopped advertisements; they believe strongly in ethical consumption and value high-quality experiences. I believe they’ll demand these things of the news industry, and that it will lead to a call for radical transparency.
Journalists who’ve found success with young audiences show their personality outside of the newsroom, revealing what it’s like behind the scenes, and having fun while doing it. Gen Z will also ask to see more primary sources and more disclosure of the stock holdings and political affiliations of journalists. Pulling back the curtain can be a win-win: Our job is to shed light on the truth.
While Gen Z isn’t a monolith, one commonality it shares is preferring different formats of news than older generations — think less traditional, more mobile, and more accessible. That’s OK: A nontraditional format makes information no less valuable, nor does it mean journalists should deviate from nuanced, fact-based reporting. We’ve already survived the decline of print newspapers and the migration from social platforms like Facebook to highly visual ones like TikTok. Even if a 15-second video doesn’t cover every detail of a story, it can be a gateway to reading that 2,000-word article.
It’s not that journalists aren’t delivering relevant information; young people turned out to vote in huge numbers in 2020. It’s that journalists must work to harness the power of the algorithms that work to fulfill viewers’ desires from the moment they create an account. Digital natives have trained these algorithms to give them exactly what they want, often content that reaffirms their existing beliefs. And Gen Z especially expects a “flawless” online experience.
For a generation that’s been inundated by information online, every piece of content can feel disposable. Smaller, more niche pieces of content allow journalists to capture this audience’s attention and time. Sure, not every TikTok will go viral (nor should we only aspire to that). But when Gen Z is intrigued, when they find that bite-sized piece of news they’re interested in, they will devour it.
Short-form content is the foundation of a viewer’s relationship with a journalist. One video is all it takes to start building trust with a viewer, who will recognize an engaging, personable journalist in future pieces of content. Even if that next post is outside of a viewer’s usual interests, they’ll be more likely to listen.
When consuming news on Instagram, Snapchat, and TikTok, those under 35 pay the most attention to internet personalities, according to a Reuters Institute for Journalism study. That leaves room for bad actors to spread misinformation. But there’s a lot of space for journalists to come in and deliver personalized news to young audiences, building trust with them along the way. Many young people form parasocial relationships with celebrities and influencers on social media, and they’ll want to feel that same sort of connection with journalists. Having a large online presence, however, comes with its difficulties — for instance, falling prey to the accidental amplification of vanity over the importance of the facts.
It’s time to redefine success when it comes to reaching young audiences. Strong reporting, subscriptions, and influence are still important. But in 2022, we must embrace innovation and take Gen Z seriously as news consumers.
Julia Munslow is a senior platform editor for the visual storytelling team at The Wall Street Journal.
Larry Ryckman
A.J. Bauer
Wilson Liévano
Kristen Jeffers
Matt Karolian
Jennifer Coogan
Richard Tofel
Tom Trewinnard
Francesco Zaffarano
j. Siguru Wahutu
Joanne McNeil
Raney Aronson-Rath
Julia Angwin
Simon Galperin
Alice Antheaume
Tony Baranowski
Ariel Zirulnick
Robert Hernandez
Stefanie Murray
Anika Anand
Doris Truong
Errin Haines
Melody Kramer
Daniel Eilemberg
Anita Varma
Jim Friedlich
Jessica Clark
Kerri Hoffman
Zizi Papacharissi
Parker Molloy
Chase Davis
Natalia Viana
Rachel Glickhouse
Rasmus Kleis Nielsen
Juleyka Lantigua
Burt Herman
Kathleen Searles Rebekah Trumble
David Cohn
Megan McCarthy
Gonzalo del Peon
Jesse Holcomb
AX Mina
Tamar Charney
Joshua P. Darr
Jonas Kaiser
Julia Munslow
Jesenia De Moya Correa
Cristina Tardáguila
Mike Rispoli
Christoph Mergerson
Chicas Poderosas
Joni Deutsch
James Green
Shalabh Upadhyay
Kendra Pierre-Louis
Kristen Muller
Amy Schmitz Weiss
Jennifer Brandel
Cindy Royal
Millie Tran
Matt DeRienzo
Gordon Crovitz
Michael W. Wagner
Shannon McGregor Carolyn Schmitt
Mario García
Stephen Fowler
Eric Nuzum
Brian Moritz
Christina Shih
David Skok
Izabella Kaminska
Moreno Cruz Osório
Matthew Pressman
Sarah Marshall
Whitney Phillips
Mary Walter-Brown
Simon Allison
Mandy Jenkins
Andrew Freedman
Gabe Schneider
Cherian George
Candace Amos
Victor Pickard
S. Mitra Kalita
Sarah Stonbely
Joy Mayer
Anthony Nadler
Don Day
Amara Aguilar
Laxmi Parthasarathy
John Davidow
Paul Cheung
Ståle Grut
Nik Usher
Jody Brannon
Joe Amditis
Meena Thiruvengadam
Sam Guzik
James Salanga
Catalina Albeanu