Journalism in a time of permacrisis

“The work ahead needs to include supporting the whole person in the workplace and ensuring we have the energy, joy, and spirit to show up fully for our selves, our teams, and our audiences in difficult times.”

A few days ago, the Collins Dictionary announced its word of the year for 2022: permacrisis. Defined as “an extended period of instability and insecurity,” permacris is the context in which journalism and journalists operate today, and it’s a context that requires a more trauma-informed and care-oriented approach to our work.

Indeed, the new global discourse on mental health and sustainability in the workplace brought about by these times of crisis has extended to journalism and the people who work in journalism. In the face of great uncertainty and change, many people are suffering — from limitations on press freedoms, from vicarious trauma and stress, from inflation, conflict, layoffs, violence, hate and countless other issues.

It’s urgent not just to imagine new ways of doing things but also to get started building them. Last year, I wrote about care as a core tenet of journalism and noted the importance of considering the way we do coverage, ensuring financial resources are available to support mental health, and creating space and infrastructure for community care. This year, fresh out of SRCCON:CARE, I want to continue this thread, because I see its potential growing with renewed discourse, trainings, policies, and practices.

At SRCCON, I found myself inspired by facilitators like Emma Carew Grovum and Hannah J. Wise, who talked about how we build and maintain psychological safety on a diverse team, and Jennifer Brandel and Mónica Guzmán, who encouraged us to think about the idea of curiosity as a form of care in the journalism we do. Mar Cabra and Kim Brice reminded us of the role of organizational leaders in enabling healthier work environments. My co-facilitator, Jen Mizgata, helped us think in new ways about the structures that workplaces can put in place to enable care. André Natta and Diana López gave us space to think directly about dread and its relationship to the commitments we make in our field.

While trauma-informed journalism, burnout, and vicarious trauma have long been recognized as critical issues in journalism, broad discourse in the vein of care (much less an entire conference!) was less imaginable just a few years ago. In a time when it feels like so much of our world is upside down, the work ahead needs to include supporting the whole person in the workplace and ensuring we have the energy, joy, and spirit to show up fully for our selves, our teams, and our audiences in difficult times.

I think about Project Optimist and La Converse, two new, innovative publications whose leaders I met while I was coaching for LION’s Building and Managing a Team Lab. Both publications are working to establish values and working practices that better support care and mental health, working within frameworks such as solutions journalism and community-powered journalism.

In a recent edition of Project Optimist, founder Nora Hertel wrote beautifully about her own efforts to prevent burnout in herself while developing a series on solutions for preventing burnout. And La Converse’s Lela Savic has called for the news industry to “consider how much space [we] are making for mental health, work-life chemistry, boundaries, respect, compassion. We are more than our jobs. Let’s make space for us to be more than our jobs.”

Operationalizing this discourse is part of the work for 2023. It will require opening up crucial funding support to enable resources for organizational care, establishing policies and practices to support both employee and leadership wellness, talking openly with teams about what’s working and what isn’t when it comes to workplace culture, centering the voices and perspectives of the most marginalized, and paying attention to audience needs for psychological safety when it comes to the daily stress and anxiety of news today.

And we can start simply. Take deep breaths, drink plenty of water and remember to check in on your loved ones. Building from Savic’s call, I offer additional values, like grace, care, forgiveness, healing, and joy — all words that come to mind for me as we navigate what will certainly be further crises ahead.

An Xiao Mina (aka Ana) is a technologist, author, consultant, and coach who works with media entrepreneurs and leaders.

A few days ago, the Collins Dictionary announced its word of the year for 2022: permacrisis. Defined as “an extended period of instability and insecurity,” permacris is the context in which journalism and journalists operate today, and it’s a context that requires a more trauma-informed and care-oriented approach to our work.

Indeed, the new global discourse on mental health and sustainability in the workplace brought about by these times of crisis has extended to journalism and the people who work in journalism. In the face of great uncertainty and change, many people are suffering — from limitations on press freedoms, from vicarious trauma and stress, from inflation, conflict, layoffs, violence, hate and countless other issues.

It’s urgent not just to imagine new ways of doing things but also to get started building them. Last year, I wrote about care as a core tenet of journalism and noted the importance of considering the way we do coverage, ensuring financial resources are available to support mental health, and creating space and infrastructure for community care. This year, fresh out of SRCCON:CARE, I want to continue this thread, because I see its potential growing with renewed discourse, trainings, policies, and practices.

At SRCCON, I found myself inspired by facilitators like Emma Carew Grovum and Hannah J. Wise, who talked about how we build and maintain psychological safety on a diverse team, and Jennifer Brandel and Mónica Guzmán, who encouraged us to think about the idea of curiosity as a form of care in the journalism we do. Mar Cabra and Kim Brice reminded us of the role of organizational leaders in enabling healthier work environments. My co-facilitator, Jen Mizgata, helped us think in new ways about the structures that workplaces can put in place to enable care. André Natta and Diana López gave us space to think directly about dread and its relationship to the commitments we make in our field.

While trauma-informed journalism, burnout, and vicarious trauma have long been recognized as critical issues in journalism, broad discourse in the vein of care (much less an entire conference!) was less imaginable just a few years ago. In a time when it feels like so much of our world is upside down, the work ahead needs to include supporting the whole person in the workplace and ensuring we have the energy, joy, and spirit to show up fully for our selves, our teams, and our audiences in difficult times.

I think about Project Optimist and La Converse, two new, innovative publications whose leaders I met while I was coaching for LION’s Building and Managing a Team Lab. Both publications are working to establish values and working practices that better support care and mental health, working within frameworks such as solutions journalism and community-powered journalism.

In a recent edition of Project Optimist, founder Nora Hertel wrote beautifully about her own efforts to prevent burnout in herself while developing a series on solutions for preventing burnout. And La Converse’s Lela Savic has called for the news industry to “consider how much space [we] are making for mental health, work-life chemistry, boundaries, respect, compassion. We are more than our jobs. Let’s make space for us to be more than our jobs.”

Operationalizing this discourse is part of the work for 2023. It will require opening up crucial funding support to enable resources for organizational care, establishing policies and practices to support both employee and leadership wellness, talking openly with teams about what’s working and what isn’t when it comes to workplace culture, centering the voices and perspectives of the most marginalized, and paying attention to audience needs for psychological safety when it comes to the daily stress and anxiety of news today.

And we can start simply. Take deep breaths, drink plenty of water and remember to check in on your loved ones. Building from Savic’s call, I offer additional values, like grace, care, forgiveness, healing, and joy — all words that come to mind for me as we navigate what will certainly be further crises ahead.

An Xiao Mina (aka Ana) is a technologist, author, consultant, and coach who works with media entrepreneurs and leaders.

Jacob L. Nelson   Despite it all, people will still want to be journalists

Sarah Marshall   A web channel strategy won’t be enough

Ryan Kellett   Airline-like loyalty programs try to tie down news readers

Joe Amditis   AI throws a lifeline to local publishers

Gina Chua   The traditional story structure gets deconstructed

Brian Moritz   Rebuilding the news bundle

Valérie Bélair-Gagnon   Well-being will become a core tenet of journalism

Tre'vell Anderson   Continued culpability in anti-trans campaigns

Michael Schudson   Journalism gets more and more difficult

Sumi Aggarwal   Smart newsrooms will prioritize board development

Nicholas Thompson   The year AI actually changes the media business

Shanté Cosme   The answer to “quiet quitting” is radical empathy

Jaden Amos   TikTok personality journalists continue to rise

Pia Frey   Publishers start polling their users at scale

Kathy Lu   We need emotionally agile newsroom leaders

Emily Nonko   Incarcerated reporters get more bylines

Doris Truong   Workers demand to be paid what the job is worth

Emma Carew Grovum   The year to resist forgetting about diversity

Masuma Ahuja   Journalism starts working for and with its communities

Mario García   More newsrooms go mobile-first

Burt Herman   The year AI truly arrives — and with it the reckoning

Basile Simon   Towards supporting criminal accountability

Sam Gregory   Synthetic media forces us to understand how media gets made

Jody Brannon   We’ll embrace policy remedies

Francesco Zaffarano   There is no end of “social media”

Elite Truong   In platform collapse, an opportunity for community

Alex Sujong Laughlin   Credit where it’s due

Jim Friedlich   Local journalism steps up to the challenge of civic coverage

Raney Aronson-Rath   Journalists will band together to fight intimidation

Dana Lacey   Tech will screw publishers over

Dannagal G. Young   Stop rewarding elite performances of identity threat

Rodney Gibbs   Recalibrating how we work apart

Eric Holthaus   As social media fragments, marginalized voices gain more power

Walter Frick   Journalists wake up to the power of prediction markets

James Salanga   Journalists work from a place of harm reduction

Alan Henry   A reckoning with why trust in news is so low

Johannes Klingebiel   The innovation team, R.I.P.

Barbara Raab   More journalism funders will take more risks

Laura E. Davis   The year we embrace the robots — and ourselves

Mary Walter-Brown and Tristan Loper   Mission-driven metrics become our North Star

Kaitlin C. Miller   Harassment in journalism won’t get better, but we’ll talk about it more openly

Ryan Gantz   “I’m sorry, but I’m a large language model”

Joshua P. Darr   Local to live, wire to wither

Tim Carmody   Newsletter writers need a new ethics

Upasna Gautam   Technology that performs at the speed of news

Jim VandeHei   There is no “peak newsletter”

S. Mitra Kalita   “Everything sucks. Good luck to you.”

Zizi Papacharissi   Platforms are over

Kaitlyn Wells   We’ll prioritize media literacy for children

Victor Pickard   The year journalism and capitalism finally divorce

Larry Ryckman   We’ll work together with our competitors

Sarah Stonbely   Growth in public funding for news and information at the state and local levels

Don Day   The news about the news is bad. I’m optimistic.

Wilson Liévano   Diaspora journalism takes the next step

Janet Haven   ChatGPT and the future of trust 

Alexandra Borchardt   The year of the climate journalism strategy

Sarah Alvarez   Dream bigger or lose out

Khushbu Shah   Global reporting will suffer

Delano Massey   The industry shakes its imposter syndrome

Mauricio Cabrera   It’s no longer about audiences, it’s about communities

Jesse Holcomb   Buffeted, whipped, bullied, pulled

Gordon Crovitz   The year advertisers stop funding misinformation

David Cohn   AI made this prediction

Dominic-Madori Davis   Everyone finally realizes the need for diverse voices in tech reporting

Jonas Kaiser   Rejecting the “free speech” frame

Mael Vallejo   More threats to press freedom across the Americas

Tamar Charney   Flux is the new stability

Simon Galperin   Philanthropy stops investing in corporate media

Mar Cabra   The inevitable mental health revolution

Hillary Frey   Death to the labor-intensive memo for prospective hires

Nicholas Jackson   There will be launches — and we’ll keep doing the work

Bill Grueskin   Local news will come to rely on AI

David Skok   Renewed interest in human-powered reporting

Megan Lucero and Shirish Kulkarni   The future of journalism is not you

Daniel Trielli   Trust in news will continue to fall. Just look at Brazil.

Richard Tofel   The press might get better at vetting presidential candidates

Parker Molloy   We’ll reach new heights of moral panic

Paul Cheung   More news organizations will realize they are in the business of impact, not eyeballs

Cassandra Etienne   Local news fellowships will help fight newsroom inequities

Nikki Usher   This is the year of the RSS reader. (Really!)

Brian Stelter   Finding new ways to reach news avoiders

Errin Haines   Journalists on the campaign trail mend trust with the public

Ariel Zirulnick   Journalism doubles down on user needs

Karina Montoya   More reporters on the antitrust beat

Surya Mattu   Data journalists learn from photojournalists

Sarabeth Berman   Nonprofit local news shows that it can scale

Taylor Lorenz   The “creator economy” will be astroturfed

Eric Ulken   Generative AI brings wrongness at scale

Gabe Schneider   Well-funded journalism leaders stop making disparate pay

Jarrad Henderson   Video editing will help people understand the media they consume

Ståle Grut   Your newsroom experiences a Midjourney-gate, too

Rachel Glickhouse   Humanizing newsrooms will be a badge of honor

Ayala Panievsky   It’s time for PR for journalism

Susan Chira   Equipping local journalism

Christoph Mergerson   The rot at the core of the news business

Laxmi Parthasarathy   Unlocking the silent demand for international journalism

Bill Adair   The year of the fact-check (no, really!)

Michael W. Wagner   The backlash against pro-democracy reporting is coming

Sue Schardt   Toward a new poetics of journalism

Cari Nazeer and Emily Goligoski   News organizations step up their support for caregivers

Anna Nirmala   News organizations get new structures

Jennifer Choi and Jonathan Jackson   Funders finally bet on next-generation news entrepreneurs

Jennifer Brandel   AI couldn’t care less. Journalists will care more. 

Christina Shih   Shared values move from nice-to-haves to essentials

Anika Anand   Independent news businesses lead the way on healthy work cultures

Martina Efeyini   Talk to Gen Z. They’re the experts of Gen Z.

Elizabeth Bramson-Boudreau   More of the same

Danielle K. Brown and Kathleen Searles   DEI efforts must consider mental health and online abuse

Matt Rasnic   More newsroom workers turn to organized labor

Peter Sterne   AI enters the newsroom

Joni Deutsch   Podcast collaboration — not competition — breeds excellence

Kerri Hoffman   Podcasting goes local

Julia Beizer   News fatigue shows us a clear path forward

Anita Varma   Journalism prioritizes the basic need for survival

Sue Robinson   Engagement journalism will have to confront a tougher reality

Andrew Losowsky   Journalism realizes the replacement for Twitter is not a new Twitter

Moreno Cruz Osório   Brazilian journalism turns wounds into action

J. Siguru Wahutu   American journalism reckons with its colonialist tendencies

Amy Schmitz Weiss   Journalism education faces a crossroads

Ben Werdmuller   The internet is up for grabs again

Cindy Royal   Yes, journalists should learn to code, but…

Mariana Moura Santos   A woman who speaks is a woman who changes the world

Peter Bale   Rising costs force more digital innovation

Eric Nuzum   A focus on people instead of power

Joanne McNeil   Facebook and the media kiss and make up

Felicitas Carrique and Becca Aaronson   News product goes from trend to standard

Jakob Moll   Journalism startups will think beyond English

Jessica Maddox   Journalists keep getting manipulated by internet culture

Anthony Nadler   Confronting media gerrymandering

Snigdha Sur   Newsrooms get nimble in a recession

Kirstin McCudden   We’ll codify protection of journalism and newsgathering

Kavya Sukumar   Belling the cat: The rise of independent fact-checking at scale

Julia Angwin   Democracies will get serious about saving journalism

A.J. Bauer   Covering the right wrong

Andrew Donohue   We’ll find out whether journalism can, indeed, save democracy

Priyanjana Bengani   Partisan local news networks will collaborate

Sam Guzik   AI will start fact-checking. We may not like the results.

Alexandra Svokos   Working harder to reach audiences where they are

Esther Kezia Thorpe   Subscription pressures force product innovation

Sue Cross   Thinking and acting collectively to save the news

Jessica Clark   Open discourse retrenches

Lisa Heyamoto   The independent news industry gets a roadmap to sustainability

Leezel Tanglao   Community partnerships drive better reporting

John Davidow   A year of intergenerational learning

Jenna Weiss-Berman   The economic downturn benefits the podcasting industry. (No, really!)

Al Lucca   Digital news design gets interesting again

Josh Schwartz   The AI spammers are coming

Stefanie Murray   The year U.S. media stops screwing around and becomes pro-democracy

Amethyst J. Davis   The slight of the great contraction

Nicholas Diakopoulos   Journalists productively harness generative AI tools

Molly de Aguiar and Mandy Van Deven   Narrative change trend brings new money to journalism

Alex Perry   New paths to transparency without Twitter

Juleyka Lantigua   Newsrooms recognize women of color as the canaries in the coal mine

Eric Thurm   Journalists think of themselves as workers

Ryan Nave   Citizen journalism, but make it equitable

Cory Bergman   The AI content flood

AX Mina   Journalism in a time of permacrisis