Recalibrating how we work apart

“The stakes are too high to sit back and hope it works itself out.”

For many of us, we’ll never be in the same room at the same time again.

Covid may be receding, but having tasted the benefits of working from home, few are willing to plant themselves in a cubicle for 40-plus hours a week. Recruiters at my parent company tell me the No. 1 question they get from applicants is: “Can I work remotely?” If the answer’s no, many applicants bow out. In-person meetings, taking the new hire to lunch on her first day, and popping into a colleague’s office for a quick conversation are all as antiquated as the fax machine.

Despite these changes, communication and collaboration remain vital to a news organization’s success. For generations, that’s how colleagues in newsrooms performed the daily miracle of publishing the next edition. But now that we’re no longer together physically, we have to redefine how we lock arms virtually to do the work. For many of us, it will require fundamental changes to how we work, both collectively and individually.

Innovative newsrooms figured out long ago that collaborating across departments fuels growth. Restructuring meetings, reading in stakeholders, adopting product thinking — all of those helped dissolve silos between departments. In hindsight, that was pretty simple math, though. Get editorial to talk to sales, and you’re halfway home.

Now, thanks to hybrid work, the equation is much more complex. Physical location, comfort with asynchronous communications, and reading emotional cues without the benefit of face-to-face contact are but a few new variables to solve for if we’re to thrive in this complex new world.

In 2023, we’ll see a reconciliation around how we work — from communicating online to onboarding new employees, from managing tasks to celebrating milestones. A few newsrooms and other industries have already figured this out. Wily news orgs, taking a hard look at how they work, will follow suit and recast their processes and norms to accommodate our new normal. The stakes are too high to sit back and hope it works itself out.

Rodney Gibbs is the senior director of strategy and innovation for the Atlanta Journal-Constitution.

For many of us, we’ll never be in the same room at the same time again.

Covid may be receding, but having tasted the benefits of working from home, few are willing to plant themselves in a cubicle for 40-plus hours a week. Recruiters at my parent company tell me the No. 1 question they get from applicants is: “Can I work remotely?” If the answer’s no, many applicants bow out. In-person meetings, taking the new hire to lunch on her first day, and popping into a colleague’s office for a quick conversation are all as antiquated as the fax machine.

Despite these changes, communication and collaboration remain vital to a news organization’s success. For generations, that’s how colleagues in newsrooms performed the daily miracle of publishing the next edition. But now that we’re no longer together physically, we have to redefine how we lock arms virtually to do the work. For many of us, it will require fundamental changes to how we work, both collectively and individually.

Innovative newsrooms figured out long ago that collaborating across departments fuels growth. Restructuring meetings, reading in stakeholders, adopting product thinking — all of those helped dissolve silos between departments. In hindsight, that was pretty simple math, though. Get editorial to talk to sales, and you’re halfway home.

Now, thanks to hybrid work, the equation is much more complex. Physical location, comfort with asynchronous communications, and reading emotional cues without the benefit of face-to-face contact are but a few new variables to solve for if we’re to thrive in this complex new world.

In 2023, we’ll see a reconciliation around how we work — from communicating online to onboarding new employees, from managing tasks to celebrating milestones. A few newsrooms and other industries have already figured this out. Wily news orgs, taking a hard look at how they work, will follow suit and recast their processes and norms to accommodate our new normal. The stakes are too high to sit back and hope it works itself out.

Rodney Gibbs is the senior director of strategy and innovation for the Atlanta Journal-Constitution.

Hillary Frey   Death to the labor-intensive memo for prospective hires

Josh Schwartz   The AI spammers are coming

Sue Schardt   Toward a new poetics of journalism

Esther Kezia Thorpe   Subscription pressures force product innovation

Doris Truong   Workers demand to be paid what the job is worth

Kathy Lu   We need emotionally agile newsroom leaders

Wilson Liévano   Diaspora journalism takes the next step

Sue Robinson   Engagement journalism will have to confront a tougher reality

Amethyst J. Davis   The slight of the great contraction

Joe Amditis   AI throws a lifeline to local publishers

Tre'vell Anderson   Continued culpability in anti-trans campaigns

Laura E. Davis   The year we embrace the robots — and ourselves

Sumi Aggarwal   Smart newsrooms will prioritize board development

Anita Varma   Journalism prioritizes the basic need for survival

Matt Rasnic   More newsroom workers turn to organized labor

Ariel Zirulnick   Journalism doubles down on user needs

Jaden Amos   TikTok personality journalists continue to rise

Ståle Grut   Your newsroom experiences a Midjourney-gate, too

Amy Schmitz Weiss   Journalism education faces a crossroads

Rodney Gibbs   Recalibrating how we work apart

Lisa Heyamoto   The independent news industry gets a roadmap to sustainability

Cari Nazeer and Emily Goligoski   News organizations step up their support for caregivers

Julia Beizer   News fatigue shows us a clear path forward

Emma Carew Grovum   The year to resist forgetting about diversity

Brian Stelter   Finding new ways to reach news avoiders

Anna Nirmala   News organizations get new structures

Ryan Kellett   Airline-like loyalty programs try to tie down news readers

Gabe Schneider   Well-funded journalism leaders stop making disparate pay

Jessica Clark   Open discourse retrenches

Julia Angwin   Democracies will get serious about saving journalism

Cory Bergman   The AI content flood

Gordon Crovitz   The year advertisers stop funding misinformation

AX Mina   Journalism in a time of permacrisis

Joni Deutsch   Podcast collaboration — not competition — breeds excellence

Alex Sujong Laughlin   Credit where it’s due

Ryan Gantz   “I’m sorry, but I’m a large language model”

Nicholas Jackson   There will be launches — and we’ll keep doing the work

Jakob Moll   Journalism startups will think beyond English

Cassandra Etienne   Local news fellowships will help fight newsroom inequities

Christina Shih   Shared values move from nice-to-haves to essentials

Nicholas Diakopoulos   Journalists productively harness generative AI tools

Dannagal G. Young   Stop rewarding elite performances of identity threat

Ben Werdmuller   The internet is up for grabs again

Michael W. Wagner   The backlash against pro-democracy reporting is coming

Christoph Mergerson   The rot at the core of the news business

Eric Holthaus   As social media fragments, marginalized voices gain more power

Stefanie Murray   The year U.S. media stops screwing around and becomes pro-democracy

Jennifer Brandel   AI couldn’t care less. Journalists will care more. 

Pia Frey   Publishers start polling their users at scale

Sue Cross   Thinking and acting collectively to save the news

Eric Thurm   Journalists think of themselves as workers

Alan Henry   A reckoning with why trust in news is so low

Cindy Royal   Yes, journalists should learn to code, but…

Don Day   The news about the news is bad. I’m optimistic.

Parker Molloy   We’ll reach new heights of moral panic

John Davidow   A year of intergenerational learning

Valérie Bélair-Gagnon   Well-being will become a core tenet of journalism

Mario García   More newsrooms go mobile-first

Tamar Charney   Flux is the new stability

Jenna Weiss-Berman   The economic downturn benefits the podcasting industry. (No, really!)

Leezel Tanglao   Community partnerships drive better reporting

David Cohn   AI made this prediction

Kerri Hoffman   Podcasting goes local

Tim Carmody   Newsletter writers need a new ethics

Sam Guzik   AI will start fact-checking. We may not like the results.

Laxmi Parthasarathy   Unlocking the silent demand for international journalism

Ryan Nave   Citizen journalism, but make it equitable

Jody Brannon   We’ll embrace policy remedies

Bill Grueskin   Local news will come to rely on AI

Gina Chua   The traditional story structure gets deconstructed

Eric Nuzum   A focus on people instead of power

Sarah Alvarez   Dream bigger or lose out

Surya Mattu   Data journalists learn from photojournalists

Jonas Kaiser   Rejecting the “free speech” frame

Sam Gregory   Synthetic media forces us to understand how media gets made

Mary Walter-Brown and Tristan Loper   Mission-driven metrics become our North Star

Mariana Moura Santos   A woman who speaks is a woman who changes the world

Raney Aronson-Rath   Journalists will band together to fight intimidation

Masuma Ahuja   Journalism starts working for and with its communities

Delano Massey   The industry shakes its imposter syndrome

James Salanga   Journalists work from a place of harm reduction

Dana Lacey   Tech will screw publishers over

Kaitlyn Wells   We’ll prioritize media literacy for children

Jesse Holcomb   Buffeted, whipped, bullied, pulled

Nicholas Thompson   The year AI actually changes the media business

Karina Montoya   More reporters on the antitrust beat

Danielle K. Brown and Kathleen Searles   DEI efforts must consider mental health and online abuse

Johannes Klingebiel   The innovation team, R.I.P.

Upasna Gautam   Technology that performs at the speed of news

Kavya Sukumar   Belling the cat: The rise of independent fact-checking at scale

Joshua P. Darr   Local to live, wire to wither

Burt Herman   The year AI truly arrives — and with it the reckoning

Kaitlin C. Miller   Harassment in journalism won’t get better, but we’ll talk about it more openly

Richard Tofel   The press might get better at vetting presidential candidates

Zizi Papacharissi   Platforms are over

Shanté Cosme   The answer to “quiet quitting” is radical empathy

Barbara Raab   More journalism funders will take more risks

Elite Truong   In platform collapse, an opportunity for community

Mael Vallejo   More threats to press freedom across the Americas

Walter Frick   Journalists wake up to the power of prediction markets

Alexandra Svokos   Working harder to reach audiences where they are

Francesco Zaffarano   There is no end of “social media”

Jessica Maddox   Journalists keep getting manipulated by internet culture

Sarabeth Berman   Nonprofit local news shows that it can scale

Ayala Panievsky   It’s time for PR for journalism

Nikki Usher   This is the year of the RSS reader. (Really!)

Mauricio Cabrera   It’s no longer about audiences, it’s about communities

Peter Bale   Rising costs force more digital innovation

Jennifer Choi and Jonathan Jackson   Funders finally bet on next-generation news entrepreneurs

Janet Haven   ChatGPT and the future of trust 

A.J. Bauer   Covering the right wrong

Simon Galperin   Philanthropy stops investing in corporate media

J. Siguru Wahutu   American journalism reckons with its colonialist tendencies

David Skok   Renewed interest in human-powered reporting

Errin Haines   Journalists on the campaign trail mend trust with the public

Martina Efeyini   Talk to Gen Z. They’re the experts of Gen Z.

Larry Ryckman   We’ll work together with our competitors

Snigdha Sur   Newsrooms get nimble in a recession

Alexandra Borchardt   The year of the climate journalism strategy

Michael Schudson   Journalism gets more and more difficult

Susan Chira   Equipping local journalism

Khushbu Shah   Global reporting will suffer

Anthony Nadler   Confronting media gerrymandering

Alex Perry   New paths to transparency without Twitter

Felicitas Carrique and Becca Aaronson   News product goes from trend to standard

Megan Lucero and Shirish Kulkarni   The future of journalism is not you

Jarrad Henderson   Video editing will help people understand the media they consume

Elizabeth Bramson-Boudreau   More of the same

Molly de Aguiar and Mandy Van Deven   Narrative change trend brings new money to journalism

Andrew Losowsky   Journalism realizes the replacement for Twitter is not a new Twitter

Emily Nonko   Incarcerated reporters get more bylines

S. Mitra Kalita   “Everything sucks. Good luck to you.”

Priyanjana Bengani   Partisan local news networks will collaborate

Dominic-Madori Davis   Everyone finally realizes the need for diverse voices in tech reporting

Daniel Trielli   Trust in news will continue to fall. Just look at Brazil.

Taylor Lorenz   The “creator economy” will be astroturfed

Al Lucca   Digital news design gets interesting again

Rachel Glickhouse   Humanizing newsrooms will be a badge of honor

Eric Ulken   Generative AI brings wrongness at scale

Peter Sterne   AI enters the newsroom

Kirstin McCudden   We’ll codify protection of journalism and newsgathering

Paul Cheung   More news organizations will realize they are in the business of impact, not eyeballs

Sarah Marshall   A web channel strategy won’t be enough

Basile Simon   Towards supporting criminal accountability

Jim Friedlich   Local journalism steps up to the challenge of civic coverage

Victor Pickard   The year journalism and capitalism finally divorce

Juleyka Lantigua   Newsrooms recognize women of color as the canaries in the coal mine

Andrew Donohue   We’ll find out whether journalism can, indeed, save democracy

Brian Moritz   Rebuilding the news bundle

Jacob L. Nelson   Despite it all, people will still want to be journalists

Anika Anand   Independent news businesses lead the way on healthy work cultures

Mar Cabra   The inevitable mental health revolution

Jim VandeHei   There is no “peak newsletter”

Sarah Stonbely   Growth in public funding for news and information at the state and local levels

Joanne McNeil   Facebook and the media kiss and make up

Bill Adair   The year of the fact-check (no, really!)

Moreno Cruz Osório   Brazilian journalism turns wounds into action