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Ellis, Justin. "Improving user engagement through subtle changes: Updating the book concierge." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 18 Dec. 2014. Web. 24 Nov. 2024.
APA
Ellis, J. (2014, Dec. 18). Improving user engagement through subtle changes: Updating the book concierge. Nieman Journalism Lab. Retrieved November 24, 2024, from https://www.niemanlab.org/reading/improving-user-engagement-through-subtle-changes-updating-the-book-concierge/
Chicago
Ellis, Justin. "Improving user engagement through subtle changes: Updating the book concierge." Nieman Journalism Lab. Last modified December 18, 2014. Accessed November 24, 2024. https://www.niemanlab.org/reading/improving-user-engagement-through-subtle-changes-updating-the-book-concierge/.
Wikipedia
{{cite web
| url = https://www.niemanlab.org/reading/improving-user-engagement-through-subtle-changes-updating-the-book-concierge/
| title = Improving user engagement through subtle changes: Updating the book concierge
| last = Ellis
| first = Justin
| work = [[Nieman Journalism Lab]]
| date = 18 December 2014
| accessdate = 24 November 2024
| ref = {{harvid|Ellis|2014}}
}}
