Being contrarian sometimes pays off. Online magazine Slate is now 20 years old, and while its strong takes are stronger than ever and its contrarianism as contrarian as ever, it’s also more self-aware — and far past its pimply, tumultuous teenage years, thanks in part to its well-positioned audio sibling Panoply.
Its membership program Slate Plus, which unlocks extra podcasts and online content as well as discounts on live events, is now more than 16,000 superfans strong and growing steadily each year, according to Slate’s editor-in-chief Julia Turner [Update: Slate reached out after this post was published to say that membership is over 17,000.]. After a quietly dismantled effort to implement a metered paywall for international readers, it’s reset course after hiring Keith Hernandez, who became Slate Group’s president after a stint at BuzzFeed, leading sales teams across North America and Australia. And true to its Slate-y ways, it’s currently partnering with VoteCastr to project real-time results from the presidential race before polls close on Election Day, a practice anathema to many mainstream media outlets.
I spoke with Turner and Hernandez the evening before Slate’s 20th anniversary celebration about how Slate got to where it is now, its reluctance to embrace distributed platforms and video “whole hog,” and where it intends to go from here. What follows is a lightly edited and condensed transcript of our conversation.
Slate 20th birthday party sightings: Weisberg, Kinsley, Turner, Denton, Graham, Peretti, Bankoff… (https://t.co/wAClrg416R) pic.twitter.com/9Iy0Hkriq3
— Brian Stelter (@brianstelter) September 23, 2016
The obvious example there is podcasting. Our experiment with podcasting was basically a total accident. It came out of a different experiment, which is that we had a partnership with NPR to help reinvent the midday show, to jazz it up, give it a little bit more voice. We hired an audio ace who had NPR experience. We had a lovely time, they were lovely people. It didn’t quite come together, and we ended up pulling back.
But we still had that audio ace on staff, who then said: There’s this thing called podcasts. He said, I want to do this. He kept lurking in closets, skulking around like a weirdo, reading our stories out loud into a microphone, telling us about this great podcast he was building.
Most of us at the time didn’t even know how to listen to them yet. Or we did, but didn’t really have the right app. Or you still had to plug something into the computer. We definitely did podcasts before I ever listened to any of them. Eventually, we caught on, and we ironed out that reading stories out loud was a fine experience, but it was much better to convey the flavor of a Slate editorial meeting — the loose, candid, off-the-cuff conversation among journalists — and was an efficient and fun information delivery mechanism. So we put mics in front of some of our brilliant political commentators and launched the Slate Political Gabfest, and that became the template for a bunch of our shows around politics, culture, sports.That came together in ’05, ’06, ’07, when some of our competitors were getting into podcasting and then got right back out because there was just not a revenue model for it. But we could just see that this innovation and form was so up our alley. With podcasting, we were able to add like 12 hours of additional time you could spend in the company of Slate voices, and get their perspective on what they think of latest events. The kind of engagement we saw off of that was really intense.
So we stuck with it for probably like seven years before we began to see the first inklings of a real revenue stream. Obviously, in the last couple of years there’s been a huge podcast boom that we were really well positioned to take advantage of. But that ability to take the long view and when a particular opportunity really aligns with what you care about, to bet on that — that’s been a key for us, at various points.
There’s people right now going full hog on video, hiring a lot of people. But if they don’t really have that commitment, if it’s not really part of their DNA, they’re not going to last. It’s about making sure you separate fad from the future of what matters to your business, and allowing those things to breathe and not pulling them off the table when it’s too soon.
These are not revolutionary, shocking decisions. Often our approach is to dip our toe in the water and get a sense of things.
A lot of people built businesses over the last few years under the theory of, “Wheeeee, distribution is free now! Hooray! It’s cheap to amass an audience.” In the history of media, distribution has almost never been free, and it will not be free again in the future. The work that it takes to get your stuff to the right people, whatever that mechanism is, there’s always effort there. And I think a lot of people made investments in businesses in under the assumption that we live in this glorious new era of free distribution, and Slate took a longer view there.
Advertising in its essence is really just the power of persuasion. I have this product. I’m trying to convince you it’s worth your time. There are similarities to that in editorial, in journalism. I have an argument, I want to convince you of the other side. It’s hard for advertisers to find a way to do that to a really loyal, smart, audience. And that’s where we can come in and say, we can show you the ropes of what to do.
So we’re deliberately not profitable. This year we decided to hire way more people than we’ve ever hired to grow and build out the infrastructure.
Our model is essentially to take the innovations we’ve seen in the education space around MOOCs and online courses and adapt that for journalism in what we call academies, a kind of journalistic approach to evergreen content. Slate Academies are around slavery, classic books, popular music.
Our Slate Academy on Slavery is a great experiment in podcasting as a form, & I would love to have you join us. http://t.co/kzFTs36YZg
— Jamelle Bouie (@jbouie) June 17, 2015
Between those, bonus segments on our podcasts, and other innovations, the growth rate year over year has been constant. To me that’s the biggest achievement. We are consistently adding people month by month as opposed to having an initial burst of people.
@joshgans @Slate They did it months ago I think. Never applied to their app anyway.
— Jeremy Gans (@jeremy_gans) April 4, 2016
I helped open up international expansion in other places. It’s never the same country by country, company by company. You have to make sure you’re doing what’s right for you, and where you’re starting is correct for you, so that you’re not just trying to be a derivative of your U.S. site. Nobody wants to be just a version of the U.S., they need their own distinct voice and flavor.
We’re thinking about it. It’s not yet in motion. We can’t announce anything. But it’s something that’s on the horizon.
Vous avez aimé le dernier épisode de Transfert ?
Toutes les infos pour écouter nos podcasts sont ici: https://t.co/VS3aWXTxfp pic.twitter.com/7C9nf7c4hB— Slate.fr (@Slatefr) September 23, 2016
In terms of format, podcasting is something we will continue to expand on. Video is something we’re going to be more strategic and practical about. We’re cultivating a couple of ideas on the video front that I think we’ll be investing in next year.
We’re at an inflection point now, with the chaos with the streams on Facebook and Twitter, and people will want to slow down a little bit. That’s where podcasting has taken off. People want to detach from the screen and do something else. People also look for deeper analysis.
We’ve taken a page out of the playbook of print magazine and reinstated the cover story. We’ve run interactives, oral histories, interactives. The idea is to plant the flag every Sunday night and start a conversation that forces the rest of the Internet to respond. The purpose of which is to create and foster that specific and valuable relationship with our audience so they know to come back to us for that perspective.
I still think of this as a magazine, but I think it’s a useful conceit to think of it as a magazine. A magazine is about a sensibility, offering an interpretation of the world, as opposed to a news site or a content platform.