The rise of bridge roles in news organizations

“In 2018, it’s important we start seriously thinking about how these roles — and the people in them — can evolve. These jobs are not easily categorized and are difficult to explain not only during a dinner party or in conversations with our parents — even colleagues battle to grasp their peculiarities.”

With digital transformation, new roles have emerged in the newsroom. Interactive journalists brought developer and designer skills to storytelling. Social media editors, now more frequently referred to as engagement editors, brought the audience into the newsroom. Analytics and data experts, often with titles like growth editors, moved from the marketing department to the newsroom floor, leading audience growth from an editorial perspective. More recently, we’ve seen product managers getting more involved in editorial projects, bridging the gap between engineers and journalists.

These roles have been characterized by the development of new skills, but they have also played an important part in driving cultural change across news organizations.

Traditional roles that used to have clearly defined labels are going to be less and less the norm across the industry. Instead, roles that connect departments and specialties and act as translators — not of languages but of mindsets — will play an ever more important part in companies that are pushing forward their digital development.

These are hybrid roles that are breaking down barriers by working at the intersection of various disciplines. They speak the language of journalism, engineering, and product management. They focus on how to improve collaboration and are part of multi-disciplinary teams. While they may report into one department, they often act as representatives of product in the newsroom or editorial within product.

The challenge of how to create the next generation of product thinkers is now a topic discussed at journalism conferences. Training programmes like the Knight Center for Journalism at the University of Texas at Austin have developed MOOCs dedicated to product management for journalists.”

Across the industry, new interesting job titles emerge every month to further prove this trend. The Washington Post announced in August the creation of three new newsroom management roles: the operations editor, the product editor, and the project editor. A press release explained how these roles are meant to allow the newsroom to partner better with the engineering team; the product editor, for example, “will work hand-in-hand with the engineering and designs teams.”

Similarly, the Financial Times recently appointed Robin Kwong, a former special project editor, to the new position of head of digital delivery. Bringing project management and design thinking into the newsroom, he is charged with “pushing the boundaries of digital storytelling and making imaginative project planning routine across the FT’s editorial operations.”

Others have stressed the importance of working across traditional boundaries. Dmitry Shishkin, digital development editor at the BBC World Service Group, wrote: “I have also learned that the best things happen when people representing different disciplines work together — and BBC News several years ago have set up a unit called BBC News Labs to do exactly that: innovate on the intersection between editorial, data and engineering.”

In 2018, it’s important we start seriously thinking about how these roles — and the people in them — can evolve. These jobs are not easily categorized and are difficult to explain not only during a dinner party or in conversations with our parents — even colleagues battle to grasp their peculiarities.

Many of these positions are currently the product of the personal development of those who are shaping them every day, reflecting a unique combination of experiences and opportunities. One is rarely similar to another. What they have in common is that they’re often placed in cross-functional teams and have a bridging component. Their importance is that they are agents of change.

When you are creating a new role (and many of these are created by those who end up in them), it’s difficult to know where you are going and what you’re measuring yourself against. Newsrooms need to start thinking about establishing a real career path for their bridgers: What will happen when they leave? Will any one person be able to replace them, or are the roles too tailored to an individual? What kind of frameworks can be put in place?

In digital transformation, the transition never stops and the learning curve is constantly evolving. If change is the new norm and these roles will be key to that change, it’s important that we start to raise awareness around their challenges and empower them to keep pushing innovation forward now.

Federica Cherubini is head of knowledge sharing at Condé Nast International.

Jennifer Coogan   The future is female

Jim Moroney   Newspapers have to be good enough for readers to pay for

Molly de Aguiar   Good journalism won’t be enough

Tracie Powell   The muting of underserved voices

Alice Antheaume   Are you fluent in AI?

Daniel Trielli   The rich get richer, the poor scramble

Rasmus Kleis Nielsen   The Snapchat scenario and the risk of more closed platforms

Sam Sanders   Shine the light on ourselves

Michelle Garcia   Navigating journalistic transparency

Usha Sahay   Wallets get opened

Matt DeRienzo   A recession, then a collapse

Helen Havlak   Keywords, not publishers, power the world’s biggest feeds

Emily Goligoski   Looking beyond news for inspiration

Ruth Palmer   Risks will grow for news subjects — especially minorities

Justin Kosslyn   The year journalists become digital security experts

David Skok   Finding an information-life balance

Craig Newmark   Working together toward sustainable solutions

Sally Lehrman   Trust comes first

Bill Keller   A growing turn to philanthropy

Borja Echevarría   TV goes digital, digital goes TV

Sam Ford   The year of investing in processes

Dannagal G. Young   Stop covering politics as a game

Mary Walter-Brown   Show a little vulnerability

Kyle Ellis   Let’s build our way out of this

Jesse Holcomb   Information disorder, coming to a congressional district near you

Amy Webb   Listen to weak signals

Michelle Ferrier   The year of the great reckoning

Nancy Watzman   Know thy TV

Hossein Derakhshan   Television has won

Gordon Crovitz   Serving readers over advertisers

Nik Usher   The year of The Washington Post

Umbreen Bhatti   The trust problem isn’t new

Jared Newman   Venture funding and digital news don’t mix

Ståle Grut   Reclaiming audience interaction from social networks

Carlos Martínez de la Serna   The new journalism commons

Burt Herman   Things get real

Mandy Velez   texting is lit rn, fam

Mi-Ai Parrish   Blockchain and trust

Laura E. Davis   Writing answers before you know the question

Heather Bryant   Building the ecosystems for collaboration

Marie Gilot   No assholes allowed

Kim Fox   Audience teams diversify their approach

Emma Carew Grovum   Newsroom culture becomes a priority

Joanne McNeil   Gatekeeping the gatekeepers

Ray Soto   VR reaches the next level

Mike Caulfield   Refactoring media literacy for the networked age

Pete Brown   Push alerts, personalized

Hannah Cassius   The year of the echo-chamber escapists

Corey Ford   The empire strikes back

Andrew Losowsky   The year of resilience

Tim Carmody   Watch out for Spotify

Caitlin Thompson   Podcasting models mature and diversify

Nathalie Malinarich   Peak push

Paul Ford   Go global

Francesco Marconi   The year of machine-to-machine journalism

Sara M. Watson   Feeds will open up to new user-determined filters

Dan Shanoff   You down with OTT? (Yeah, DTC)

Manoush Zomorodi   Self-help as a publishing strategy

Renée Kaplan   The year of quiet adjustments (shhh)

Nicholas Quah   Stop talking trash about young people

Aron Pilhofer   We can’t leave the business to the business side any more

Zizi Papacharissi   Women come back

Pablo Boczkowski   The rise of skeptical reading

Joyce Barnathan   It will be harder to bury the news

Dheerja Kaur   Fun with subscription products

Rodney Gibbs   Tech workers turn to journalism

Michael Kuntz   The only pivot that might work

Vivian Schiller   Pivot to tomorrow

Cindy Royal   Your journalism curriculum is obsolete

Sydette Harry   Listen to your corner and watch for the hook

Jarrod Dicker   Honesty in advertising

Nicholas Diakopoulos   Fortifying social media from automated inauthenticity

Imaeyen Ibanga   Longform video leads the way

Alfred Hermida   Going beyond mobile-first

Dan Newman   A return to trust

Jennifer Choi   Standing up for us and for each other

José Zamora   Revenue-first journalism

Kawandeep Virdee   Zines had it right all along

Juliette De Maeyer   A responsible press criticism

Alan Soon   The rise of start of psychographic, micro-targeted media

Alexios Mantzarlis   Moving fake news research out of the lab

Marcela Donini and Thiago Herdy   Collaboration is the way forward for Brazilian journalism

Neha Gandhi   Filler killers

Carrie Brown   Transparency finally takes off

Susie Banikarim   R.I.P. Pivot to Video (2017–2017)

Doris Truong   Computer vision vs. the Internet vigilantes

Rubina Madan Fillion   Unlocking the potential of AI

Mario García   Storytelling finally adapts to mobile

Mariana Moura Santos   Think local, act global

Trushar Barot   The Jio-fication of India

Will Sommer   The year local media gets conservative

Errin Haines   At the ballot, it’s time to count black women

Jamie Mottram   From pageviews to t-shirts

Amy King   Let’s amplify visual voice

Feli Sánchez   The year for guerrilla user research

Jennifer Brandel and Mónica Guzmán   The editorial meeting of the future

Tanzina Vega   It’s time for media companies to #PassTheMic

Kristen Muller   The year of the voter

Amie Ferris-Rotman   More female reporters abroad (please)

AX Mina   Memes and visuals come to the fore

Jake Levine   The return to now

Rachel Davis Mersey   AI, with real smarts

Eric Nuzum   Beyond the narrative arc

Jim Brady   With the people, not just of the people

Jessica Parker Gilbert   Design connects storytelling and strategy

Cristina Wilson   The year of the Instagram Story

Matt Carlson   Attacks on the press will get worse

Ariana Tobin   Too tired to tap

Nushin Rashidian   Publishers seek ad dollar alternatives

Frédéric Filloux   External forces

Evie Nagy   Pivot to mobile video frustration

Rachel Schallom   Better design helps differentiate opinion and news

Andrew Haeg   The year journalists become relationship builders

Kinsey Wilson   Facebook and Google: Help out or pay up

Richard Tofel   The platforms’ power demands more reporters’ attention

Matt Thompson   Here come the attention managers

C.W. Anderson   The social media apocalypse

Kathleen McElroy   Building a news video experience native to mobile

Eric Ulken   The year local publishers get smart(er) about change

Lanre Akinola   Making noise is not a strategy

Sue Schardt   Jump the niche

S. Mitra Kalita   The arc of news and audience

John Keefe   Scooped by AI

Luke O'Neil   The end is already here

Jacqui Cheng   Retailers move into content

Julia Beizer   A longer view on the pivot

Lucas Graves   From algorithms to institutions

Joanne Lipman   Journalists inventing revenue streams

Jassim Ahmad   Thriving on change

Juleyka Lantigua   Women of color will reclaim and monetize our time

Mira Lowe   The year of the local watchdog

Monika Bauerlein   The firehose of falsehood

Basile Simon   We need better career paths for news nerds

Tamar Charney   We get serious about algorithms

Raney Aronson-Rath   Transparency is the antidote to fake news

Cory Haik   Suffering from realness, pivoting to impact

Julia B. Chan   Looking for loyalty in all the right places

Pia Frey   Address users as individuals

Tanya Cordrey   Finally, the seeds of radical reinvention

P. Kim Bui   The reckoning is only beginning

Rodney Benson   Better, less read, and less trusted

Rick Berke   Value is the watchword

Claire Wardle   Disinformation gets worse

Matt Boggie   The intellectual equivalent of the Dead Sea

Elizabeth Jensen   Show your work

Taylor Lorenz   Social and media will split

Adam Thomas   Sharing is caring: The year of the mentor

Federica Cherubini   The rise of bridge roles in news organizations

Sarah Marshall   Loyalty as the key performance indicator

Alastair Coote   The year of self-improvement

Debra Adams Simmons   And a woman shall lead them

Vanessa K. DeLuca   Women’s voices take center stage

Damon Krukowski   Reviving the alt-weekly soul

Ernst-Jan Pfauth   Publishing less to give readers more

Monique Judge   Letting black women tell their own stories

Niketa Patel   Live journalism comes of age

Raju Narisetti   Mirror, mirror on the wall

Caitria O'Neill   The new court of public opinion

Almar Latour   Conquering calm

Steve Grove   The midterms are an opportunity

Brian Lam   Sketchy ethics around product reviews

Christopher Meighan   Passive partnership is in the rearview

Mary Meehan   Real lives are at stake in rural areas

Charo Henríquez   Training is an investment, not an expense

Felix Salmon   Covering bitcoin while owning bitcoin

Millie Tran and Stine Bauer Dahlberg   (Hint: It’s about your brand)

Miguel Castro   The arrival of the impact producer

Corey Johnson   The pro-fact resistance

Valérie Bélair-Gagnon   Seeking trust in fragmented spaces

Andrew Ramsammy   The year ownership mattered

Yvonne Leow   The rise of video messaging

Kelsey Proud   No, no, no

Lam Thuy Vo   Breaking free from the tyranny of the loudest

Edward Roussel   Eyes, ears, and brains

Mariano Blejman   News games rule

Betsy O'Donovan and Melody Kramer   Skepticism and narcissism