20200
P
1
20100
R  E
2
2070
D   I   C
3
2050
T   I   O   N
4
2040
S   F   O   R   J
5
2030
O  U  R  N  A  L
6
2020
I  S  M  2  0  2  0
7

First-party data becomes media’s most important currency

“Many publishers are just starting to think about how they might create a technology stack that smartly and efficiently collects, and effectively uses, first-party data to drive growth in their advertising, subscription, and e-commerce businesses.”

2020 will be a watershed year for global data regulation — and rightfully so, given the recent, egregious invasions into consumers’ privacy.

The maturation of GDPR and launch of CCPA — not to mention the numerous browser and platform updates aimed at putting control over personal data back in the hands of consumers — means ultimately saying goodbye to the third-party cookies that currently underpin the digital advertising ecosystem.

Despite some hand-wringing about the future, the industry’s reliance on third-party data has been hugely problematic. Data inaccuracies and imperfections contribute to the messiness of today’s digital advertising marketplace, which needs to be cleaned up in order to justify continued growth.

A new cookie-less world will present an incredible opportunity to innovate our digital media ecosystem; a new system rebuilt on a sound foundation of quality, first-party data. This shift will not only enable marketers to finally trust the effectiveness of their targeted spends, but will also allow publishers to strengthen relationships with their readers.

Thankfully, many publishers of high-quality and differentiated content are seeing success through consumer subscriptions. As such, collecting first-party data from subscribers should be a bit easier, since we tend to see deeper engagement around high-value paid digital products.

Of course, people aren’t clamoring to fork over detailed personal information for fear that it will be misused or stolen. Ever-present re-targeting of programmatic advertising campaigns across one’s digital experience are wearing thin with consumers and consistent data breaches show that even the largest digital platforms struggle to police their use of data. Thus, publishers will need to reevaluate their relationships with readers as they become more informed and demanding. If readers are to provide data to publishers, they want to know what’s in it for them, how their data will be used, and importantly, that their data will be kept safe.

The good news is that transparency will force a more active and honest dialogue with customers, which is ultimately a good thing. Publishers will be able to show that in exchange for greater personal information, readers can get more value out of the relationship — a more personalized reading, listening or viewing experience, for example.

A massive elephant in the room is that collecting first-party data at scale will be an expensive, resource-intensive effort for the industry. Supporting the technological capacities required to build out the first-party platform — from hiring engineering or data science talent, to rethinking the basic architecture underpinning their digital products — will require substantial investment. Unfortunately, most publishers are not flush with cash, and we will likely see cost-cutting elsewhere to fund these changes.

Many publishers are just starting to think about how they might create a technology stack that smartly and efficiently collects, and effectively uses, first-party data to drive growth in their advertising, subscription, and e-commerce businesses. In 2020, I predict we will see massive investment into first-party data operations across the industry, and early positive results on those efforts that will buoy publishers, advertisers and customers alike.

M. Scott Havens is global head of digital and media distribution for Bloomberg Media.

2020 will be a watershed year for global data regulation — and rightfully so, given the recent, egregious invasions into consumers’ privacy.

The maturation of GDPR and launch of CCPA — not to mention the numerous browser and platform updates aimed at putting control over personal data back in the hands of consumers — means ultimately saying goodbye to the third-party cookies that currently underpin the digital advertising ecosystem.

Despite some hand-wringing about the future, the industry’s reliance on third-party data has been hugely problematic. Data inaccuracies and imperfections contribute to the messiness of today’s digital advertising marketplace, which needs to be cleaned up in order to justify continued growth.

A new cookie-less world will present an incredible opportunity to innovate our digital media ecosystem; a new system rebuilt on a sound foundation of quality, first-party data. This shift will not only enable marketers to finally trust the effectiveness of their targeted spends, but will also allow publishers to strengthen relationships with their readers.

Thankfully, many publishers of high-quality and differentiated content are seeing success through consumer subscriptions. As such, collecting first-party data from subscribers should be a bit easier, since we tend to see deeper engagement around high-value paid digital products.

Of course, people aren’t clamoring to fork over detailed personal information for fear that it will be misused or stolen. Ever-present re-targeting of programmatic advertising campaigns across one’s digital experience are wearing thin with consumers and consistent data breaches show that even the largest digital platforms struggle to police their use of data. Thus, publishers will need to reevaluate their relationships with readers as they become more informed and demanding. If readers are to provide data to publishers, they want to know what’s in it for them, how their data will be used, and importantly, that their data will be kept safe.

The good news is that transparency will force a more active and honest dialogue with customers, which is ultimately a good thing. Publishers will be able to show that in exchange for greater personal information, readers can get more value out of the relationship — a more personalized reading, listening or viewing experience, for example.

A massive elephant in the room is that collecting first-party data at scale will be an expensive, resource-intensive effort for the industry. Supporting the technological capacities required to build out the first-party platform — from hiring engineering or data science talent, to rethinking the basic architecture underpinning their digital products — will require substantial investment. Unfortunately, most publishers are not flush with cash, and we will likely see cost-cutting elsewhere to fund these changes.

Many publishers are just starting to think about how they might create a technology stack that smartly and efficiently collects, and effectively uses, first-party data to drive growth in their advertising, subscription, and e-commerce businesses. In 2020, I predict we will see massive investment into first-party data operations across the industry, and early positive results on those efforts that will buoy publishers, advertisers and customers alike.

M. Scott Havens is global head of digital and media distribution for Bloomberg Media.

Tonya Mosley   The neutrality vs. objectivity game ends

Brenda P. Salinas   Treating MP3 files like text

Adam Thomas   The silver bullet

Nico Gendron   Make better products if you want to reach Gen Z

Alice Antheaume   Trade “politics” for “power”

Craig Newmark   Formalizing newsrooms’ battle against disinformation

Madelyn Sanfilippo and Yafit Lev-Aretz   News coverage gets geo-fragmented

Sonali Prasad   Climate change storytelling gets multidimensional

Alexandra Borchardt   Get out of the office and talk to people

Victor Pickard   We reclaim a public good

Catalina Albeanu   Rebuilding journalism, together

Talia Stroud   The work of reconnecting starts November 4

Jim Brady   We’ll complain about other people living in bubbles while ignoring our own

S. Mitra Kalita   The race to 2021

Meredith Artley   Stronger solidarity among news organizations

A.J. Bauer   A fork in the road for conservative media

Cristina Kim   Public media stops trying to serve “everybody”

John Garrett   It’s the best time in a century to start a local news organization

Ben Werdmuller   Use the tools of journalism to save it

Doris Truong   The year of radical salary transparency

Sara K. Baranowski   A big year for little newspapers

Dannagal G. Young   Let’s disrupt the logic that’s driving Americans apart

Ståle Grut   OSINT journalism goes mainstream

Masuma Ahuja   Slower, quieter, more measured and thoughtful

Elizabeth Dunbar   Frank talk, and then action

Knight Foundation   Five generations of journalists, learning from each other

Anthony Nadler   Clash of Clans: Election Edition

Kathleen Searles   Pay more attention to attention

Tamar Charney   From broadcast to bespoke

Hossein Derakhshan   AI can’t conjure up an Errol Morris

Sarah Schmalbach   Journalist, quantify thyself

Nicholas Jackson   What’s left of local gets comfortable with reader support

Sarah Marshall   The year to learn about news moments

Bill Grueskin   Our ethics codes get an overhaul

Raney Aronson-Rath   News deserts will proliferate — but so will new solutions

Tanya Cordrey   Saying no to more good ideas

Barbara Gray   Join local libraries on the frontlines of civic engagement

Linda Solomon Wood   Everyone in your organization, moving toward a common goal

Lauren Duca   The rise of the journalistic influencer

Mary Walter-Brown and Tristan Loper   Power to the people (on your audience team)

Kourtney Bitterly   Transparency isn’t just a desire, it’s an expectation

Rachel Davis Mersey   The business of local TV news will enter its downward slide

Eric Nuzum   Podcasting finally creates another mega-hit show

Rachel Schallom   The value of push alerts goes beyond open rates

Jeremy Gilbert and Jarrod Dicker   A call for collaboration between storytelling and tech

Juleyka Lantigua   A changing industry amps up podcasters’ ambitions

Dan Shanoff   Sports media enters the Bronny era

Lucas Graves   A smarter conversation about how (and why) fact-checking matters

Michael W. Wagner   Increasingly fractured, but little bit deliberative

Meg Marco   Everything happens somewhere

Tom Glaisyer   Journalism can emerge newly vibrant and powerful

Helen Havlak   Platforms shine a light on original reporting

Jasmine McNealy   A call for context

Monique Judge   The year to organize, unionize, and fight

Emily Withrow   The year we kill the news article

Pablo Boczkowski   The day after November 4

Monica Drake   A renewed focus on misinformation

Cindy Royal   Prepare media students for skills, not job titles

Elizabeth Hansen and Jesse Holcomb   Local news initiatives run into a capital shortage

Gordon Crovitz   Fighting misinformation requires journalism, not secret algorithms

Rasmus Kleis Nielsen   The business we want, not the business we had

Rick Berke   Incoming fire from both left and right

Annie Rudd   The expanded ambiguity of the news photograph

Matt DeRienzo   Local broadcasters begin to fill the gaps left by newspapers

Sarah Stonbely   More people start caring about news inequality

Jeremy Olshan   All journalism should be service journalism

Logan Jaffe   You don’t need fancy tools to listen

Peter Bale   Lies get further normalized

Errin Haines   Race and gender aren’t a 2020 story — they’re the story

Imaeyen Ibanga   Let’s take it slow

Ernie Smith   The death of the industry fad

Rachel Glickhouse   Journalists get left behind in the industry’s decline

Don Day   Respect the non-paying audience

Sarah Alvarez   I’m ready for post-news

Kerri Hoffman   Opening closed systems

Nikki Usher   All systems down

Joshua P. Darr   All that campaign cash will make the media’s problems worse

Marie Gilot   This is fine

Heidi Tworek   The year of positive pushback

Joe Amditis   Collaborative journalism takes its rightful place at the table

Mariana Moura Santos   The future of journalism is collaborative

J. Siguru Wahutu   Western journalists, learn from your African peers

Simon Galperin   Journalism becomes more democratic

John Keefe   Journalism gets hacked

Irving Washington   Leadership isn’t something you learn on the job

Francesco Zaffarano   TikTok without generational prejudice

Mira Lowe   The year of student-powered journalism

Jennifer Brandel   A love letter from the year 2073

Jeff Kofman   Speed through technology

Beena Raghavendran   The year of the local engagement reporter

Jake Shapiro   Podcasting gets listener relationship management

Joni Deutsch   Podcasting unsilences the silent

Nathalie Malinarich   Betting on loyalty

Millie Tran   Wicked

Josh Schwartz   Publishers move beyond the metered paywall

Carl Bialik   Journalists will try running the whole shop

Felix Salmon   Spotify launches a news channel

Heather Bryant   Some kinds of journalism aren’t worth saving

Moreno Cruz Osório   In Brazil, collaboration in a time of state attacks

Christa Scharfenberg   It’s time to make journalism a field that supports and respects women

Seth C. Lewis   20 questions for 2020

Steve Henn   The dawning audio web

Mario García   Think small (screen)

Fiona Spruill   The climate crisis gets the coverage it deserves

Greg Emerson   News apps fall further behind

Alana Levinson   Brand-backed media gets another look

Alfred Hermida and Mary Lynn Young   The promise of nonprofit journalism

M. Scott Havens   First-party data becomes media’s most important currency

Nushin Rashidian   Are platforms a bridge or a lifeline?

Matthew Pressman   News consumers divide into haves and have-nots

Bill Adair   A Nobel Prize, a Brad Pitt film, and a Taylor Swift song

Carrie Brown-Smith   Engaged journalism: It’s finally happening

Jonas Kaiser   Russian bots are just today’s slacktivists

Kristen Muller   The year we operationalize community engagement

Sue Robinson   Campaign coverage as test bed for engagement experiments

Zizi Papacharissi   A president leads, the press follows, reality fades

Mike Caulfield   Native verification tools for the blue checkmark crowd

Whitney Phillips   A time to question core beliefs

Colleen Shalby   Journalists become media literacy teachers

Kevin D. Grant   The free press stands against authoritarians’ attacks on truth

Geneva Overholser   Death to bothsidesism

Joanne McNeil   A return to blogs (finally? sort of?)

Margarita Noriega   The platforms try to figure out what to do with single-subject newsrooms

Candis Callison   Taking a cue from Indigenous journalists on climate change

Julia B. Chan   We 👏 take 👏 breaks 👏

Logan Molyneux and Shannon McGregor   Think twice before turning to Twitter

Cory Haik   We’re already consuming the future of news — now we have to produce it

Stefanie Murray   Charitable giving goes collaborative

AX Mina   The Forum we wanted, the forum we got

Jakob Moll   A slow-moving tech backlash among young people

Richard Tofel   A constraint of the reader-revenue model emerges

Laura E. Davis   Know the context your journalism is operating within

Brian Moritz   The end of “stick to sports”