20200
P
1
20100
R  E
2
2070
D   I   C
3
2050
T   I   O   N
4
2040
S   F   O   R   J
5
2030
O  U  R  N  A  L
6
2020
I  S  M  2  0  2  0
7

You don’t need fancy tools to listen

“Sometimes it can be as simple as acknowledging, internalizing, and thoughtfully responding to emails, Facebook messages, and tweets from readers and community members.”

“I’m a multimedia ninja” is how I used to describe myself and my journalism work. You want video? Done. You want an interactive timeline? Done. How about an illustrated scrollmation that triggers archival audio with some text in between the gif subheads, and then a submission box at the end where people can share their own stories about this topic, etc., etc., etc.?

No more. In 2020, we get less fancy. We’ll innovate less for the sake of creating new things and more on top of what’s already created. Let’s spend less time brainstorming and more time learning from our failures. In 2020, let’s throw the burden of stylish innovation out the window. I’m not just talking about digital presentation, products, or multimedia storytelling, either. I’m talking about how we fundamentally do our jobs — how we listen and engage with people and communities our journalism is in service to.

However you or your newsroom define engagement, there’s a widespread perception that the responsibility of doing journalism informed by community — engaged journalism, a.k.a. journalism — is a new, innovative idea. It is inherently neither. In 2018 and 2019, “listening” became a journalism buzzword, a superpower of community engagement skills with a new flurry of infrastructure, tools, and resources to help journalists maximize their full listening potential.

This is a healthy shift overall. But in 2020, let’s not forget that listening well doesn’t always require innovative tools or strategies. Sometimes it can be as simple as acknowledging, internalizing, and thoughtfully responding to emails, Facebook messages, and tweets from readers and community members. Did you respond to the reader who sent you a story idea, even if you weren’t interested in pursuing it? If we can’t listen to people who are already engaging with us on a basic level, how will we listen to people who aren’t yet — to the communities we’re pursuing new engagement with?

In 2018, a reader wrote to me with some advice: “The more you are there, the more you will find.” In 2020, with seemingly unlimited forms of innovation, let’s prioritize simply paying attention.

Logan Jaffe is the engagement reporter at ProPublica Illinois.

“I’m a multimedia ninja” is how I used to describe myself and my journalism work. You want video? Done. You want an interactive timeline? Done. How about an illustrated scrollmation that triggers archival audio with some text in between the gif subheads, and then a submission box at the end where people can share their own stories about this topic, etc., etc., etc.?

No more. In 2020, we get less fancy. We’ll innovate less for the sake of creating new things and more on top of what’s already created. Let’s spend less time brainstorming and more time learning from our failures. In 2020, let’s throw the burden of stylish innovation out the window. I’m not just talking about digital presentation, products, or multimedia storytelling, either. I’m talking about how we fundamentally do our jobs — how we listen and engage with people and communities our journalism is in service to.

However you or your newsroom define engagement, there’s a widespread perception that the responsibility of doing journalism informed by community — engaged journalism, a.k.a. journalism — is a new, innovative idea. It is inherently neither. In 2018 and 2019, “listening” became a journalism buzzword, a superpower of community engagement skills with a new flurry of infrastructure, tools, and resources to help journalists maximize their full listening potential.

This is a healthy shift overall. But in 2020, let’s not forget that listening well doesn’t always require innovative tools or strategies. Sometimes it can be as simple as acknowledging, internalizing, and thoughtfully responding to emails, Facebook messages, and tweets from readers and community members. Did you respond to the reader who sent you a story idea, even if you weren’t interested in pursuing it? If we can’t listen to people who are already engaging with us on a basic level, how will we listen to people who aren’t yet — to the communities we’re pursuing new engagement with?

In 2018, a reader wrote to me with some advice: “The more you are there, the more you will find.” In 2020, with seemingly unlimited forms of innovation, let’s prioritize simply paying attention.

Logan Jaffe is the engagement reporter at ProPublica Illinois.

Christa Scharfenberg   It’s time to make journalism a field that supports and respects women

Catalina Albeanu   Rebuilding journalism, together

Knight Foundation   Five generations of journalists, learning from each other

Joanne McNeil   A return to blogs (finally? sort of?)

Jennifer Brandel   A love letter from the year 2073

Barbara Gray   Join local libraries on the frontlines of civic engagement

Marie Gilot   This is fine

Talia Stroud   The work of reconnecting starts November 4

Tom Glaisyer   Journalism can emerge newly vibrant and powerful

Joni Deutsch   Podcasting unsilences the silent

Elizabeth Dunbar   Frank talk, and then action

Greg Emerson   News apps fall further behind

Logan Jaffe   You don’t need fancy tools to listen

Dan Shanoff   Sports media enters the Bronny era

Jeremy Olshan   All journalism should be service journalism

Errin Haines   Race and gender aren’t a 2020 story — they’re the story

Juleyka Lantigua   A changing industry amps up podcasters’ ambitions

Sonali Prasad   Climate change storytelling gets multidimensional

Richard Tofel   A constraint of the reader-revenue model emerges

Jake Shapiro   Podcasting gets listener relationship management

Imaeyen Ibanga   Let’s take it slow

Sarah Marshall   The year to learn about news moments

Victor Pickard   We reclaim a public good

Beena Raghavendran   The year of the local engagement reporter

Kerri Hoffman   Opening closed systems

Zizi Papacharissi   A president leads, the press follows, reality fades

Jim Brady   We’ll complain about other people living in bubbles while ignoring our own

Steve Henn   The dawning audio web

Millie Tran   Wicked

Kathleen Searles   Pay more attention to attention

Heather Bryant   Some kinds of journalism aren’t worth saving

Cindy Royal   Prepare media students for skills, not job titles

Peter Bale   Lies get further normalized

S. Mitra Kalita   The race to 2021

Hossein Derakhshan   AI can’t conjure up an Errol Morris

Lucas Graves   A smarter conversation about how (and why) fact-checking matters

Sarah Stonbely   More people start caring about news inequality

John Garrett   It’s the best time in a century to start a local news organization

Moreno Cruz Osório   In Brazil, collaboration in a time of state attacks

Mira Lowe   The year of student-powered journalism

Rachel Glickhouse   Journalists get left behind in the industry’s decline

Pablo Boczkowski   The day after November 4

Sarah Alvarez   I’m ready for post-news

Jeremy Gilbert and Jarrod Dicker   A call for collaboration between storytelling and tech

Geneva Overholser   Death to bothsidesism

Nathalie Malinarich   Betting on loyalty

Alice Antheaume   Trade “politics” for “power”

M. Scott Havens   First-party data becomes media’s most important currency

Linda Solomon Wood   Everyone in your organization, moving toward a common goal

Rachel Davis Mersey   The business of local TV news will enter its downward slide

Irving Washington   Leadership isn’t something you learn on the job

J. Siguru Wahutu   Western journalists, learn from your African peers

Nicholas Jackson   What’s left of local gets comfortable with reader support

Tanya Cordrey   Saying no to more good ideas

Matt DeRienzo   Local broadcasters begin to fill the gaps left by newspapers

Monique Judge   The year to organize, unionize, and fight

Nushin Rashidian   Are platforms a bridge or a lifeline?

Bill Adair   A Nobel Prize, a Brad Pitt film, and a Taylor Swift song

Julia B. Chan   We 👏 take 👏 breaks 👏

Tonya Mosley   The neutrality vs. objectivity game ends

A.J. Bauer   A fork in the road for conservative media

Rick Berke   Incoming fire from both left and right

Tamar Charney   From broadcast to bespoke

Kourtney Bitterly   Transparency isn’t just a desire, it’s an expectation

Mary Walter-Brown and Tristan Loper   Power to the people (on your audience team)

Matthew Pressman   News consumers divide into haves and have-nots

Alexandra Borchardt   Get out of the office and talk to people

Francesco Zaffarano   TikTok without generational prejudice

Adam Thomas   The silver bullet

Fiona Spruill   The climate crisis gets the coverage it deserves

Michael W. Wagner   Increasingly fractured, but little bit deliberative

Mariana Moura Santos   The future of journalism is collaborative

Carrie Brown-Smith   Engaged journalism: It’s finally happening

Helen Havlak   Platforms shine a light on original reporting

Mike Caulfield   Native verification tools for the blue checkmark crowd

Margarita Noriega   The platforms try to figure out what to do with single-subject newsrooms

Alfred Hermida and Mary Lynn Young   The promise of nonprofit journalism

Monica Drake   A renewed focus on misinformation

Seth C. Lewis   20 questions for 2020

Ben Werdmuller   Use the tools of journalism to save it

Logan Molyneux and Shannon McGregor   Think twice before turning to Twitter

Heidi Tworek   The year of positive pushback

Simon Galperin   Journalism becomes more democratic

Candis Callison   Taking a cue from Indigenous journalists on climate change

John Keefe   Journalism gets hacked

Alana Levinson   Brand-backed media gets another look

Emily Withrow   The year we kill the news article

Craig Newmark   Formalizing newsrooms’ battle against disinformation

Jakob Moll   A slow-moving tech backlash among young people

Raney Aronson-Rath   News deserts will proliferate — but so will new solutions

Don Day   Respect the non-paying audience

Eric Nuzum   Podcasting finally creates another mega-hit show

Josh Schwartz   Publishers move beyond the metered paywall

Ernie Smith   The death of the industry fad

Annie Rudd   The expanded ambiguity of the news photograph

AX Mina   The Forum we wanted, the forum we got

Laura E. Davis   Know the context your journalism is operating within

Rasmus Kleis Nielsen   The business we want, not the business we had

Colleen Shalby   Journalists become media literacy teachers

Jeff Kofman   Speed through technology

Doris Truong   The year of radical salary transparency

Rachel Schallom   The value of push alerts goes beyond open rates

Elizabeth Hansen and Jesse Holcomb   Local news initiatives run into a capital shortage

Lauren Duca   The rise of the journalistic influencer

Madelyn Sanfilippo and Yafit Lev-Aretz   News coverage gets geo-fragmented

Whitney Phillips   A time to question core beliefs

Anthony Nadler   Clash of Clans: Election Edition

Joshua P. Darr   All that campaign cash will make the media’s problems worse

Jonas Kaiser   Russian bots are just today’s slacktivists

Carl Bialik   Journalists will try running the whole shop

Masuma Ahuja   Slower, quieter, more measured and thoughtful

Cory Haik   We’re already consuming the future of news — now we have to produce it

Meredith Artley   Stronger solidarity among news organizations

Gordon Crovitz   Fighting misinformation requires journalism, not secret algorithms

Kevin D. Grant   The free press stands against authoritarians’ attacks on truth

Jasmine McNealy   A call for context

Felix Salmon   Spotify launches a news channel

Sarah Schmalbach   Journalist, quantify thyself

Brenda P. Salinas   Treating MP3 files like text

Nico Gendron   Make better products if you want to reach Gen Z

Sue Robinson   Campaign coverage as test bed for engagement experiments

Stefanie Murray   Charitable giving goes collaborative

Nikki Usher   All systems down

Dannagal G. Young   Let’s disrupt the logic that’s driving Americans apart

Mario García   Think small (screen)

Joe Amditis   Collaborative journalism takes its rightful place at the table

Brian Moritz   The end of “stick to sports”

Cristina Kim   Public media stops trying to serve “everybody”

Meg Marco   Everything happens somewhere

Sara K. Baranowski   A big year for little newspapers

Bill Grueskin   Our ethics codes get an overhaul

Ståle Grut   OSINT journalism goes mainstream

Kristen Muller   The year we operationalize community engagement