For many of us, the dawn of the commercial use of the internet in the 1990s was a time for optimism, even utopianism. Recalling the sluggish innovation of the telephone era, when AT&T as a regulated monopoly had to get government approval to offer anything beyond a rotary-dial phone, many of us were thrilled when Congress formalized an unregulated internet, declaring in 1996 that the internet would be “unfettered by federal or state regulation.” Entrepreneurs would not have to get permission from a bureaucrat to launch a browser, website, or app.
In the enthusiasm for an open internet, we cheerleaders didn’t notice an unintended consequence when the law went beyond the benefits of permissionless innovation. The law also immunized platforms on the internet from a fundamental part of the common law. Section 230 of the Communications Decency Act declared that digital platforms, unlike analog publishers such as newspapers and magazines, would not be held accountable for the content they published. This was intended to give them immunity as they removed child pornography and other harms, but it became interpreted to mean that Facebook, Twitter, and YouTube could publish whatever they or their users wanted without being held to account. Centuries-old duties of care that apply to every other industry didn’t apply on the internet. They didn’t need to worry about defamation laws or other online harms they caused.
This immunity looks like it will end in 2021, marking a 25-year experiment that resulted in misinformation and hoaxes plaguing online platforms.
By now, news consumers don’t know what sources to believe in their Facebook feeds, resulting in less trust even for the most trustworthy journalism. When it comes to COVID-19 and vaccine news and information on the internet, an “infodemic” has resulted in many people saying they won’t take a COVID-19 vaccine, threatening the opportunity to defeat the virus through herd immunity. NewsGuard has identified 368 websites spreading misinformation about COVID-19 and issues regular reports on superspreaders of healthcare hoaxes on Facebook and other platforms.
Reforming Section 230 has bipartisan support in Congress, and President-elect Biden has even said he would repeal it altogether. The Trump Justice Department laid out reforms to Section 230 that would require the platforms to earn reduced immunity in exchange for showing “good faith” efforts. For the first time, the platforms would have to disclose their criteria for moderating content, show that they apply their criteria consistently — not on “deceptive or pretextual grounds” — and give publishers “timely notice describing with particularity the provider’s reasonable factual basis for the restriction of access and a meaningful opportunity to respond.”
The U.K. government would go further. British parliamentarians are brutal in their hearings as they grill Silicon Valley executives, whose inability to accept responsibility for harms make it clear that their irresponsibility is a feature of the system, not a bug. The U.K. is crafting legislation based on its Online Harms White Paper that would restore basic duties of care to the digital platforms, no longer exempting them from common law duties. For example, the platforms would have to take steps to reduce misinformation by providing their users with information about the sources of news they encounter online. Similarly, the European Commission promulgated a Code of Practice on Disinformation that requires the platforms to provide indications of the trustworthiness of sources online based on journalistic principles.
This is not the first time U.S. law had to be reformed after protecting an emerging industry by exempting it from basic obligations of the common law. In the 19th century, Congress wanted to protect the fledgling U.S. shipping industry from damage caused by accidents at sea. The Limitation of Liability Act of 1851 limited the financial liability for shipping companies from accidents they caused to the often trivial amount of the remaining value of the ship, instead of being held liable for the full extent of the damage caused. Congress eventually had to update the law to hold shippers fully accountable for the damage from oil spills caused by their negligence, no longer immunizing them from the basic duty of care under the common law.
Silicon Valley platforms might not like being compared to ships causing oil spills, but it’s time for the digital platforms to likewise be held accountable for the harm they cause through their information pollution.
L. Gordon Crovitz is co-CEO of NewsGuard and former publisher of The Wall Street Journal.
For many of us, the dawn of the commercial use of the internet in the 1990s was a time for optimism, even utopianism. Recalling the sluggish innovation of the telephone era, when AT&T as a regulated monopoly had to get government approval to offer anything beyond a rotary-dial phone, many of us were thrilled when Congress formalized an unregulated internet, declaring in 1996 that the internet would be “unfettered by federal or state regulation.” Entrepreneurs would not have to get permission from a bureaucrat to launch a browser, website, or app.
In the enthusiasm for an open internet, we cheerleaders didn’t notice an unintended consequence when the law went beyond the benefits of permissionless innovation. The law also immunized platforms on the internet from a fundamental part of the common law. Section 230 of the Communications Decency Act declared that digital platforms, unlike analog publishers such as newspapers and magazines, would not be held accountable for the content they published. This was intended to give them immunity as they removed child pornography and other harms, but it became interpreted to mean that Facebook, Twitter, and YouTube could publish whatever they or their users wanted without being held to account. Centuries-old duties of care that apply to every other industry didn’t apply on the internet. They didn’t need to worry about defamation laws or other online harms they caused.
This immunity looks like it will end in 2021, marking a 25-year experiment that resulted in misinformation and hoaxes plaguing online platforms.
By now, news consumers don’t know what sources to believe in their Facebook feeds, resulting in less trust even for the most trustworthy journalism. When it comes to COVID-19 and vaccine news and information on the internet, an “infodemic” has resulted in many people saying they won’t take a COVID-19 vaccine, threatening the opportunity to defeat the virus through herd immunity. NewsGuard has identified 368 websites spreading misinformation about COVID-19 and issues regular reports on superspreaders of healthcare hoaxes on Facebook and other platforms.
Reforming Section 230 has bipartisan support in Congress, and President-elect Biden has even said he would repeal it altogether. The Trump Justice Department laid out reforms to Section 230 that would require the platforms to earn reduced immunity in exchange for showing “good faith” efforts. For the first time, the platforms would have to disclose their criteria for moderating content, show that they apply their criteria consistently — not on “deceptive or pretextual grounds” — and give publishers “timely notice describing with particularity the provider’s reasonable factual basis for the restriction of access and a meaningful opportunity to respond.”
The U.K. government would go further. British parliamentarians are brutal in their hearings as they grill Silicon Valley executives, whose inability to accept responsibility for harms make it clear that their irresponsibility is a feature of the system, not a bug. The U.K. is crafting legislation based on its Online Harms White Paper that would restore basic duties of care to the digital platforms, no longer exempting them from common law duties. For example, the platforms would have to take steps to reduce misinformation by providing their users with information about the sources of news they encounter online. Similarly, the European Commission promulgated a Code of Practice on Disinformation that requires the platforms to provide indications of the trustworthiness of sources online based on journalistic principles.
This is not the first time U.S. law had to be reformed after protecting an emerging industry by exempting it from basic obligations of the common law. In the 19th century, Congress wanted to protect the fledgling U.S. shipping industry from damage caused by accidents at sea. The Limitation of Liability Act of 1851 limited the financial liability for shipping companies from accidents they caused to the often trivial amount of the remaining value of the ship, instead of being held liable for the full extent of the damage caused. Congress eventually had to update the law to hold shippers fully accountable for the damage from oil spills caused by their negligence, no longer immunizing them from the basic duty of care under the common law.
Silicon Valley platforms might not like being compared to ships causing oil spills, but it’s time for the digital platforms to likewise be held accountable for the harm they cause through their information pollution.
L. Gordon Crovitz is co-CEO of NewsGuard and former publisher of The Wall Street Journal.
Juleyka Lantigua The download, podcasting’s metric king, gets dethroned
Cherian George Enter the lamb warriors
Jer Thorp Fewer pixels, more cardboard
John Davidow Reflect and repent
Francesca Tripodi Don’t expect breaking up Google and Facebook to solve our information woes
Jody Brannon People won’t renew
Nabiha Syed Newsrooms quit their toxic relationships
David Skok A pandemic-prompted wave of consolidation
Tonya Mosley True equity means ownership
Ryan Kellett The bundle gets bundled
Shaydanay Urbani and Nancy Watzman Local collaboration is key to slowing misinformation
Joshua P. Darr Legislatures will tackle the local news crisis
Linda Solomon Wood Canada steps up for journalism
Victor Pickard The commercial era for local journalism is over
Annie Rudd Newsrooms grow less comfortable with the “view from above”
Tauhid Chappell and Mike Rispoli Defund the crime beat
Marissa Evans Putting community trauma into context
Danielle C. Belton A decimated media rededicates itself to truth
Kawandeep Virdee Goodbye, doomscroll
Megan McCarthy Readers embrace a low-information diet
Astead W. Herndon The Trump-sized window of the media caring about race closes again
Alfred Hermida and Oscar Westlund The virus ups data journalism’s game
Mariano Blejman It’s time to challenge autocompleted journalism
Sue Cross A global consensus around the kind of news we need to save
David Chavern Local video finally gets momentum
Loretta Chao Open up the profession
Amara Aguilar Journalism schools emphasize listening
Sarah Marshall The year audiences need extra cheer
Marie Shanahan Journalism schools stop perpetuating the status quo
Jessica Clark News becomes plural
Julia Angwin Show your (computational) work
J. Siguru Wahutu Journalists still wrongly think the U.S. is different
John Garrett A surprisingly good year
Kerri Hoffman Protecting podcasting’s open ecosystem
AX Mina 2020 isn’t a black swan — it’s a yellow canary
A.J. Bauer The year of MAGAcal thinking
Hossein Derakhshan Mass personalization of truth
Hadjar Benmiloud Get representative, or die trying
Kevin D. Grant Parachute journalism goes away for good
Masuma Ahuja We’ll remember how interconnected our world is
Brandy Zadrozny Misinformation fatigue sets in
Delia Cai Subscriptions start working for the middle
Steve Henn Has independent podcasting peaked?
Richard Tofel Less on politics, more on how government works (or doesn’t)
Rishad Patel From direct-to-consumer to direct-to-believers
Marcus Mabry News orgs adapt to a post-Trump world (with Trump still in it)
Ariane Bernard Going solo is still only a path for the few
Doris Truong Indigenous issues get long-overdue mainstream coverage
Meredith D. Clark The year journalism starts paying reparations
Mark S. Luckie Newsrooms and streaming services get cozy
Janet Haven and Sam Hinds Is this an AI newsroom?
Francesco Zaffarano The year we ask the audience what it needs
Julia B. Chan and Kim Bui Millennials are ready to run things
Beena Raghavendran Journalism gets fused with art
Patrick Butler Covid-19 reporting has prepared us for cross-border collaboration
Garance Franke-Ruta Rebundling content, rebuilding connections
Benjamin Toff Beltway reporting gets normal again, for better and for worse
Brian Moritz The year sports journalism changes for good
Ariel Zirulnick Local newsrooms question their paywalls
Rachel Schallom The rise of nonprofit journalism continues
Gonzalo del Peon Collaborations expand from newsrooms to the business side
C.W. Anderson Journalism changed under Trump — will it keep changing under Biden?
Cory Bergman The year after a thousand earthquakes
Heidi Tworek A year of news mocktails
Gordon Crovitz Common law will finally apply to the Internet
Andrew Donohue The rise of the democracy beat
Nicholas Jackson Blogging is back, but better
Ernie Smith Entrepreneurship on rails
Rasmus Kleis Nielsen Stop pretending publishers are a united front
Renée Kaplan Falling in love with your subscription
Moreno Cruz Osório In Brazil, a push for pluralism
Matt Skibinski Misinformation won’t stop unless we stop it
Nico Gendron Ask your readers to help build your products
Nisha Chittal The year we stop pivoting
Natalie Meade Journalism enters rehab
Tanya Cordrey Declining trust forces publishers to claim (or disclaim) values
Mike Ananny Toward better tech journalism
Ray Soto The news gets spatial
Ståle Grut Network analysis enters the journalism toolbox
Mandy Jenkins You build trust by helping your readers
Christoph Mergerson Black Americans will demand more from journalism
Colleen Shalby The definition of good journalism shifts
Anna Nirmala Local news orgs grasp the urgency of community roots
Andrew Ramsammy Stop being polite and start getting real
Errin Haines Let’s normalize women’s leadership
Sumi Aggarwal News literacy programs aren’t child’s play
Alicia Bell and Simon Galperin Media reparations now
Charo Henríquez A new path to leadership
Cindy Royal J-school grads maintain their optimism and adaptability
Joni Deutsch Local arts and music make journalism more joyous
Kristen Muller Engaged journalism scales
Jesse Holcomb Genre erosion in nonprofit journalism
Chicas Poderosas More voices mean better information
Candis Callison Calling it a crisis isn’t enough (if it ever was)
Gabe Schneider Another year of empty promises on diversity
José Zamora Walking the talk on diversity
Sara M. Watson Return of the RSS reader
María Sánchez Díez Traffic will plummet — and it’ll be ok
Burt Herman Journalists build post-Facebook digital communities
Sam Ford We’ll find better ways to archive our work
Celeste Headlee The rise of radical newsroom transparency
Joanne McNeil Newsrooms push back against Ivy League cronyism
Edward Roussel Tech companies get aggressive in local
Mike Caulfield 2021’s misinformation will look a lot like 2020’s (and 2019’s, and…)
Bo Hee Kim Newsrooms create an intentional and collaborative culture
Logan Jaffe History as a reporting tool
Laura E. Davis The focus turns to newsroom leaders for lasting change
Chase Davis The year we look beyond The Story
Sonali Prasad Making disaster journalism that cuts through the noise
Whitney Phillips Facts are an insufficient response to falsehoods
Sarah Stonbely Videoconferencing brings more geographic diversity
Imaeyen Ibanga Journalism gets unmasked
Don Day Business first, journalism second
Pablo Boczkowski Audiences have revolted. Will newsrooms adapt?
Jonas Kaiser Toward a wehrhafte journalism
Eric Nuzum Podcasting dodged a bullet in 2020, but 2021 will be harder
Parker Molloy The press will risk elevating a Shadow President Trump
Tamar Charney Public radio has a midlife crisis
Anthony Nadler Journalism struggles to find a new model of legitimacy
Ashton Lattimore Remote work helps level the playing field in an insular industry
Raney Aronson-Rath To get past information divides, we need to understand them first
Jennifer Choi What have we done for you lately?
Jim Friedlich A newspaper renaissance reached by stopping the presses
Tim Carmody Spotify will make big waves in video
John Saroff Covid sparks the growth of independent local news sites
M. Scott Havens Traditional pay TV will embrace the disruption
Pia Frey Building growth through tastemakers and their communities
Matt DeRienzo Citizen truth brigades steer us back toward reality
Catalina Albeanu Publish less, listen more
John Ketchum More journalists of color become newsroom founders
Jacqué Palmer The rise of the plain-text email newsletter
Ben Werdmuller The web blooms again
Robert Hernandez Data and shame
Stefanie Murray and Anthony Advincula Expect to see more translations and non-English content
Jean Friedman-Rudovsky and Cassie Haynes A shift from conversation to action
Taylor Lorenz Journalists will learn influencing isn’t easy
Rick Berke Virtual events are here to stay
Alyssa Zeisler Holistic medicine for journalism
Samantha Ragland The year of journalists taking initiative
Zizi Papacharissi The year we rebuild the infrastructure of truth
Jennifer Brandel A sneak peak at power mapping, 2073’s top innovation
Michael W. Wagner Fractured democracy, fractured journalism
Jeremy Gilbert Human-centered journalism
Aaron Foley Diversity gains haven’t shown up in local news
Nonny de la Pena News reaches the third dimension
Nik Usher Don’t expect an antitrust dividend for the media
Rodney Gibbs Zooming beyond talking heads
Talmon Joseph Smith The media rejects deficit hawkery
Bill Adair The future of fact-checking is all about structured data
Ben Collins We need to learn how to talk to (and about) accidental conspiracists
Rachel Glickhouse Journalists will be kinder to each other — and to themselves