Facts are an insufficient response to falsehoods

“When confronted by falsehood, we need to tell the truth, of course, but we need to focus on truths bigger than a fact check: truths about network dynamics, the history of polarization, and the formation of political identity.”

This is a wishlist for 2021.

That information-sharers — journalists or otherwise — approach mis- and disinformation as problems of identity and epistemology, not problems of zombification.

When we throw facts at people who believe wildly false things, we’re often making a few basic assumptions about them.

The first is that believers have been duped by mis- and disinformation. If we could just expose them to true facts, they’d change their minds. A related assumption is that believers are in a cult or have otherwise been brainwashed by social media.

Both assumptions feed into the journalistic imperative to inform the public — to tell the truth early and often. But facts aren’t reliably corrective in and of themselves, especially when believers occupy a totally different ideological paradigm as the debunker. Researchers have been circling this tension for years, and many journalists have begun contending with it as well.

In 2021, it will be even more important to wrestle with the limitations of facts as a solution to falsehood. An enormous number of citizens will burst forth into the new year convinced that Joe Biden is not the president, that his government is illegitimate, and that, therefore, they don’t have to do what he says — about Covid or anything else. That’s bad. Not contending with our assumptions will make things worse; it will keep us focused on the wrong things.

When confronted by falsehood, we need to tell the truth, of course, but we need to focus on truths bigger than a fact check: truths about network dynamics, the history of polarization, and the formation of political identity.

That newsrooms tackle the challenges of scaling down, not just scaling up.

When setting out to tell these truths, it will be important to manage expectations. However carefully contextualized a news story might be, believers in falsehood might never see it. Or if they do see the story, they might take something totally unintended from it. Most perniciously, if journalists are saying a conspiracy theory is false, that might be fodder for some — particularly those who see mainstream journalism as an arm of the Deep State — to do their own research, algorithmically docenting them towards results that confirm their beliefs.

It might not be possible to push back against these sorts of beliefs at scale, certainly not while algorithms keep people right where they are. This challenge is further complicated by the fact that journalists can only guess at believers’ unique identities and deep memetic frames, sense-making apparatuses that structure what a person sees, thinks, does, and which demarcates their good “us” from their bad “them.” That makes catering to people’s quirks, and individual rhetorical needs, very difficult.

The people who love and live with falsehood-believers, on the other hand — they have a much better shot at explaining things in frame-sensitive ways that might pull believers back from the edge of the rabbit hole, or at least throw a rope down for those already gone. The best stories in 2021 will provide the kind of context, and the kind of rhetorical models, that can help everyday people have better — more informed, more strategic, more identity-minded — conversations with the believers in their lives.

That journalism scholars, critics, and practitioners look beyond journalism to address journalism’s challenges.

The fact that people on the left and right so often disagree on what the facts even are speaks to problems bigger than journalism. Solutions to those problems must be bigger than journalism too.

In 2021, the institution will — and should — continue grappling with a range of challenges, most pressingly issues of trust. But the focus, and allocation of resources, needs to go toward education more broadly.

Within journalism, there are already calls to ramp up media literacy efforts, particularly among K-12 students. However, strategies directed at distinguishing truth from falsehood won’t be enough, for all the reasons that fact-checking itself isn’t enough.

That’s not all. In our present hyperpolarized climate, facts are, for many, explicitly partisan. K-12 instructors, and even some college instructors, often don’t have the freedom or job security to simply swat down falsehoods — because that too easily leads to charges of bias against conservatives. That’s a chilling prospect for many. It’s also untenable pedagogically.

So, in 2021, researchers, educators, and practitioners will begin reimagining media literacy efforts, especially in classrooms. To be successful, and most likely to help restore trust, these efforts must not paper over our epistemological divide. They must, instead, make our epistemological divide an object lesson. These efforts must also foreground all the bigger truths mentioned above: network dynamics, the history of polarization, and the formation of political identity. Journalism will factor into these discussions. But journalism will just be one part, always in dialogue with everything else.

The difference between a wish and a prediction is the if in if-then: If these specific conditions are met, then we can expect these specific outcomes. A prediction assumes the if is as good as done. A wish looks — maybe hopefully, maybe wearily, maybe fearfully — towards the horizon of the then.

There are lots of reasons these ifs won’t happen in 2021: because people sure are committed to the corrective value of facts, despite all the evidence to the contrary; because people assume that the authorities they appeal to (science, expertise, having an advanced degree or impressive title) are universally appealing to others; because so many of us are raised to cleanly distinguish this from that, education from journalism, journalism from technology, technology from people.

But maybe 2020 will have been enough to shake these assumptions free. Maybe the horizon of the then is closer than we think.

Whitney Phillips is assistant professor of media, culture, and digital technologies at Syracuse University.

This is a wishlist for 2021.

That information-sharers — journalists or otherwise — approach mis- and disinformation as problems of identity and epistemology, not problems of zombification.

When we throw facts at people who believe wildly false things, we’re often making a few basic assumptions about them.

The first is that believers have been duped by mis- and disinformation. If we could just expose them to true facts, they’d change their minds. A related assumption is that believers are in a cult or have otherwise been brainwashed by social media.

Both assumptions feed into the journalistic imperative to inform the public — to tell the truth early and often. But facts aren’t reliably corrective in and of themselves, especially when believers occupy a totally different ideological paradigm as the debunker. Researchers have been circling this tension for years, and many journalists have begun contending with it as well.

In 2021, it will be even more important to wrestle with the limitations of facts as a solution to falsehood. An enormous number of citizens will burst forth into the new year convinced that Joe Biden is not the president, that his government is illegitimate, and that, therefore, they don’t have to do what he says — about Covid or anything else. That’s bad. Not contending with our assumptions will make things worse; it will keep us focused on the wrong things.

When confronted by falsehood, we need to tell the truth, of course, but we need to focus on truths bigger than a fact check: truths about network dynamics, the history of polarization, and the formation of political identity.

That newsrooms tackle the challenges of scaling down, not just scaling up.

When setting out to tell these truths, it will be important to manage expectations. However carefully contextualized a news story might be, believers in falsehood might never see it. Or if they do see the story, they might take something totally unintended from it. Most perniciously, if journalists are saying a conspiracy theory is false, that might be fodder for some — particularly those who see mainstream journalism as an arm of the Deep State — to do their own research, algorithmically docenting them towards results that confirm their beliefs.

It might not be possible to push back against these sorts of beliefs at scale, certainly not while algorithms keep people right where they are. This challenge is further complicated by the fact that journalists can only guess at believers’ unique identities and deep memetic frames, sense-making apparatuses that structure what a person sees, thinks, does, and which demarcates their good “us” from their bad “them.” That makes catering to people’s quirks, and individual rhetorical needs, very difficult.

The people who love and live with falsehood-believers, on the other hand — they have a much better shot at explaining things in frame-sensitive ways that might pull believers back from the edge of the rabbit hole, or at least throw a rope down for those already gone. The best stories in 2021 will provide the kind of context, and the kind of rhetorical models, that can help everyday people have better — more informed, more strategic, more identity-minded — conversations with the believers in their lives.

That journalism scholars, critics, and practitioners look beyond journalism to address journalism’s challenges.

The fact that people on the left and right so often disagree on what the facts even are speaks to problems bigger than journalism. Solutions to those problems must be bigger than journalism too.

In 2021, the institution will — and should — continue grappling with a range of challenges, most pressingly issues of trust. But the focus, and allocation of resources, needs to go toward education more broadly.

Within journalism, there are already calls to ramp up media literacy efforts, particularly among K-12 students. However, strategies directed at distinguishing truth from falsehood won’t be enough, for all the reasons that fact-checking itself isn’t enough.

That’s not all. In our present hyperpolarized climate, facts are, for many, explicitly partisan. K-12 instructors, and even some college instructors, often don’t have the freedom or job security to simply swat down falsehoods — because that too easily leads to charges of bias against conservatives. That’s a chilling prospect for many. It’s also untenable pedagogically.

So, in 2021, researchers, educators, and practitioners will begin reimagining media literacy efforts, especially in classrooms. To be successful, and most likely to help restore trust, these efforts must not paper over our epistemological divide. They must, instead, make our epistemological divide an object lesson. These efforts must also foreground all the bigger truths mentioned above: network dynamics, the history of polarization, and the formation of political identity. Journalism will factor into these discussions. But journalism will just be one part, always in dialogue with everything else.

The difference between a wish and a prediction is the if in if-then: If these specific conditions are met, then we can expect these specific outcomes. A prediction assumes the if is as good as done. A wish looks — maybe hopefully, maybe wearily, maybe fearfully — towards the horizon of the then.

There are lots of reasons these ifs won’t happen in 2021: because people sure are committed to the corrective value of facts, despite all the evidence to the contrary; because people assume that the authorities they appeal to (science, expertise, having an advanced degree or impressive title) are universally appealing to others; because so many of us are raised to cleanly distinguish this from that, education from journalism, journalism from technology, technology from people.

But maybe 2020 will have been enough to shake these assumptions free. Maybe the horizon of the then is closer than we think.

Whitney Phillips is assistant professor of media, culture, and digital technologies at Syracuse University.

Celeste Headlee   The rise of radical newsroom transparency

Sarah Marshall   The year audiences need extra cheer

Victor Pickard   The commercial era for local journalism is over

José Zamora   Walking the talk on diversity

Mandy Jenkins   You build trust by helping your readers

Rick Berke   Virtual events are here to stay

Chase Davis   The year we look beyond The Story

Laura E. Davis   The focus turns to newsroom leaders for lasting change

Kawandeep Virdee   Goodbye, doomscroll

Andrew Donohue   The rise of the democracy beat

Doris Truong   Indigenous issues get long-overdue mainstream coverage

Steve Henn   Has independent podcasting peaked?

John Garrett   A surprisingly good year

Francesca Tripodi   Don’t expect breaking up Google and Facebook to solve our information woes

Cindy Royal   J-school grads maintain their optimism and adaptability

Nabiha Syed   Newsrooms quit their toxic relationships

AX Mina   2020 isn’t a black swan — it’s a yellow canary

Joni Deutsch   Local arts and music make journalism more joyous

C.W. Anderson   Journalism changed under Trump — will it keep changing under Biden?

Masuma Ahuja   We’ll remember how interconnected our world is

Nicholas Jackson   Blogging is back, but better

Jennifer Brandel   A sneak peak at power mapping, 2073’s top innovation

Matt DeRienzo   Citizen truth brigades steer us back toward reality

Michael W. Wagner   Fractured democracy, fractured journalism

Alyssa Zeisler   Holistic medicine for journalism

Nisha Chittal   The year we stop pivoting

Jessica Clark   News becomes plural

Mariano Blejman   It’s time to challenge autocompleted journalism

Kristen Muller   Engaged journalism scales

Beena Raghavendran   Journalism gets fused with art

John Saroff   Covid sparks the growth of independent local news sites

Edward Roussel   Tech companies get aggressive in local

Moreno Cruz Osório   In Brazil, a push for pluralism

Nonny de la Pena   News reaches the third dimension

Whitney Phillips   Facts are an insufficient response to falsehoods

Gordon Crovitz   Common law will finally apply to the Internet

Sumi Aggarwal   News literacy programs aren’t child’s play

Basile Simon   Graphics, unite

Stefanie Murray and Anthony Advincula   Expect to see more translations and non-English content

Rachel Glickhouse   Journalists will be kinder to each other — and to themselves

Jim Friedlich   A newspaper renaissance reached by stopping the presses

Janet Haven and Sam Hinds   Is this an AI newsroom?

Ariane Bernard   Going solo is still only a path for the few

Heidi Tworek   A year of news mocktails

Gabe Schneider   Another year of empty promises on diversity

Kevin D. Grant   Parachute journalism goes away for good

Taylor Lorenz   Journalists will learn influencing isn’t easy

Sarah Stonbely   Videoconferencing brings more geographic diversity

Don Day   Business first, journalism second

Jonas Kaiser   Toward a wehrhafte journalism

Raney Aronson-Rath   To get past information divides, we need to understand them first

Nik Usher   Don’t expect an antitrust dividend for the media

Patrick Butler   Covid-19 reporting has prepared us for cross-border collaboration

David Chavern   Local video finally gets momentum

Cherian George   Enter the lamb warriors

Imaeyen Ibanga   Journalism gets unmasked

Rishad Patel   From direct-to-consumer to direct-to-believers

Jennifer Choi   What have we done for you lately?

J. Siguru Wahutu   Journalists still wrongly think the U.S. is different

Benjamin Toff   Beltway reporting gets normal again, for better and for worse

Logan Jaffe   History as a reporting tool

Pablo Boczkowski   Audiences have revolted. Will newsrooms adapt?

Robert Hernandez   Data and shame

Zainab Khan   From understanding to feeling

Rodney Gibbs   Zooming beyond talking heads

Colleen Shalby   The definition of good journalism shifts

Jer Thorp   Fewer pixels, more cardboard

Ray Soto   The news gets spatial

Chicas Poderosas   More voices mean better information

Jesse Holcomb   Genre erosion in nonprofit journalism

Gonzalo del Peon   Collaborations expand from newsrooms to the business side

Joanne McNeil   Newsrooms push back against Ivy League cronyism

Aaron Foley   Diversity gains haven’t shown up in local news

A.J. Bauer   The year of MAGAcal thinking

Francesco Zaffarano   The year we ask the audience what it needs

Alfred Hermida and Oscar Westlund   The virus ups data journalism’s game

Mike Ananny   Toward better tech journalism

Mike Caulfield   2021’s misinformation will look a lot like 2020’s (and 2019’s, and…)

Cory Haik   Be essential

Pia Frey   Building growth through tastemakers and their communities

Meredith D. Clark   The year journalism starts paying reparations

Ashton Lattimore   Remote work helps level the playing field in an insular industry

Ben Collins   We need to learn how to talk to (and about) accidental conspiracists

Joshua P. Darr   Legislatures will tackle the local news crisis

María Sánchez Díez   Traffic will plummet — and it’ll be ok

Charo Henríquez   A new path to leadership

Julia B. Chan and Kim Bui   Millennials are ready to run things

Sonali Prasad   Making disaster journalism that cuts through the noise

Brian Moritz   The year sports journalism changes for good

Kerri Hoffman   Protecting podcasting’s open ecosystem

Ståle Grut   Network analysis enters the journalism toolbox

Richard Tofel   Less on politics, more on how government works (or doesn’t)

Loretta Chao   Open up the profession

Marie Shanahan   Journalism schools stop perpetuating the status quo

Astead W. Herndon   The Trump-sized window of the media caring about race closes again

Burt Herman   Journalists build post-Facebook digital communities

Marcus Mabry   News orgs adapt to a post-Trump world (with Trump still in it)

Samantha Ragland   The year of journalists taking initiative

Ariel Zirulnick   Local newsrooms question their paywalls

Ernie Smith   Entrepreneurship on rails

Parker Molloy   The press will risk elevating a Shadow President Trump

Nico Gendron   Ask your readers to help build your products

Jean Friedman-Rudovsky and Cassie Haynes   A shift from conversation to action

Ryan Kellett   The bundle gets bundled

Tauhid Chappell and Mike Rispoli   Defund the crime beat

Jacqué Palmer   The rise of the plain-text email newsletter

Tanya Cordrey   Declining trust forces publishers to claim (or disclaim) values

Bill Adair   The future of fact-checking is all about structured data

Mark Stenberg   The rise of the journalist-influencer

Hadjar Benmiloud   Get representative, or die trying

Tim Carmody   Spotify will make big waves in video

Hossein Derakhshan   Mass personalization of truth

Tonya Mosley   True equity means ownership

Rachel Schallom   The rise of nonprofit journalism continues

David Skok   A pandemic-prompted wave of consolidation

Errin Haines   Let’s normalize women’s leadership

Candis Callison   Calling it a crisis isn’t enough (if it ever was)

M. Scott Havens   Traditional pay TV will embrace the disruption

Sue Cross   A global consensus around the kind of news we need to save

Anna Nirmala   Local news orgs grasp the urgency of community roots

Matt Skibinski   Misinformation won’t stop unless we stop it

Zizi Papacharissi   The year we rebuild the infrastructure of truth

Tshepo Tshabalala   Go niche

Jody Brannon   People won’t renew

Natalie Meade   Journalism enters rehab

Catalina Albeanu   Publish less, listen more

Anthony Nadler   Journalism struggles to find a new model of legitimacy

John Davidow   Reflect and repent

Cory Bergman   The year after a thousand earthquakes

Julia Angwin   Show your (computational) work

Jeremy Gilbert   Human-centered journalism

Bo Hee Kim   Newsrooms create an intentional and collaborative culture

Megan McCarthy   Readers embrace a low-information diet

Ben Werdmuller   The web blooms again

Amara Aguilar   Journalism schools emphasize listening

Tamar Charney   Public radio has a midlife crisis

Kate Myers   My son will join every Zoom call in our industry

Eric Nuzum   Podcasting dodged a bullet in 2020, but 2021 will be harder

Danielle C. Belton   A decimated media rededicates itself to truth

Sam Ford   We’ll find better ways to archive our work

Garance Franke-Ruta   Rebundling content, rebuilding connections

Andrew Ramsammy   Stop being polite and start getting real

Juleyka Lantigua   The download, podcasting’s metric king, gets dethroned

John Ketchum   More journalists of color become newsroom founders

Christoph Mergerson   Black Americans will demand more from journalism

Delia Cai   Subscriptions start working for the middle

Linda Solomon Wood   Canada steps up for journalism

Brandy Zadrozny   Misinformation fatigue sets in

Mark S. Luckie   Newsrooms and streaming services get cozy

Annie Rudd   Newsrooms grow less comfortable with the “view from above”

Marissa Evans   Putting community trauma into context

Shaydanay Urbani and Nancy Watzman   Local collaboration is key to slowing misinformation

Renée Kaplan   Falling in love with your subscription

Sara M. Watson   Return of the RSS reader

Talmon Joseph Smith   The media rejects deficit hawkery

Rasmus Kleis Nielsen   Stop pretending publishers are a united front

Alicia Bell and Simon Galperin   Media reparations now