Prediction
B2B media shifts from content to solutions
Name
Jay Lauf
Excerpt
“Today’s media faces a paradox: Professionals want constant updates and insights but suffer from overwhelming information streams.”
Prediction ID
4a6179204c61-25
 

In the coming year, B2B digital media will evolve from traditional content publishing to holistic “solution hubs” that prioritize actionable intelligence and deep interactivity over static content. This shift will see B2B media transform into platforms that connect, educate, and empower professionals with immediate, custom-fit insights where the value lies in utility versus volume. Here are some of the ways that transformation will play out:

We’ll see a move away from drowning users in information to curated, on-demand knowledge. Today’s media faces a paradox: Professionals want constant updates and insights but suffer from overwhelming information streams. AI-powered tools will be key, enabling media brands to deliver precisely curated insights, designed around the user’s unique role, industry challenges, and learning preferences. This shift will transform passive readers into active participants, accessing resources that feel like personal intelligence briefings tailored to their immediate needs.

Publishers will develop interactive, experiential learning at scale. In a B2B context, learning needs to be both immersive and directly applicable. I’m not sure we’ll see this widely in 2025, but I’d bet we’ll see B2B media increasingly integrate experiential learning formats, from AR/VR experiences to gamified simulations that mimic real-world decision-making. Imagine an HR media company offering an interactive simulation where people leaders can test employee engagement strategies in a virtual workplace environment or a tech publication allowing IT leaders to “test drive” cybersecurity strategies in a virtual environment.

There is a need for new revenue models focused on direct value creation. I don’t know that I have a prediction here, but am intrigued by ideas I’ve read for hybrid subscription models that link specific outcomes to revenue. Instead of solely offering annual subscriptions in this model, publishers would provide a “pay-per-solution” approach, where subscribers can pay for immediate access to consulting, proprietary research, or exclusive tools when they need it most. This approach helps move subscriptions from discretionary to necessary — to me the most important component of any media brand’s long-term success.

In a sea of AI content, ethics and trust will be differentiators. I’m sure this will get a lot of eyes rolling, but as AI-generated content becomes ubiquitous and in a world where mainstream media really struggles with trust, B2B brands that adhere to and invest in transparency, verification, and ethical reporting will stand out. In 2025, B2B media could highlight “human verification” as a premium feature, with editors, industry experts, or subject-matter specialists validating content accuracy and relevance. Trust may accelerate for B2B media (really all media) in an era that combines presidential assaults with AI confusion to frustrate consumers. B2B consumers likely lead the way in the need for credible information.

So in 2025, I think we’ll see the B2B media landscape start to become a blend of content and actionable solutions, experimenting with interactive, highly relevant tools and experiences that empower professionals in tangible ways. This shift will eventually set a new standard in B2B media in an era focused on personal relevance and measurable impact.

Jay Lauf is co-founder and president of Charter.

In the coming year, B2B digital media will evolve from traditional content publishing to holistic “solution hubs” that prioritize actionable intelligence and deep interactivity over static content. This shift will see B2B media transform into platforms that connect, educate, and empower professionals with immediate, custom-fit insights where the value lies in utility versus volume. Here are some of the ways that transformation will play out:

We’ll see a move away from drowning users in information to curated, on-demand knowledge. Today’s media faces a paradox: Professionals want constant updates and insights but suffer from overwhelming information streams. AI-powered tools will be key, enabling media brands to deliver precisely curated insights, designed around the user’s unique role, industry challenges, and learning preferences. This shift will transform passive readers into active participants, accessing resources that feel like personal intelligence briefings tailored to their immediate needs.

Publishers will develop interactive, experiential learning at scale. In a B2B context, learning needs to be both immersive and directly applicable. I’m not sure we’ll see this widely in 2025, but I’d bet we’ll see B2B media increasingly integrate experiential learning formats, from AR/VR experiences to gamified simulations that mimic real-world decision-making. Imagine an HR media company offering an interactive simulation where people leaders can test employee engagement strategies in a virtual workplace environment or a tech publication allowing IT leaders to “test drive” cybersecurity strategies in a virtual environment.

There is a need for new revenue models focused on direct value creation. I don’t know that I have a prediction here, but am intrigued by ideas I’ve read for hybrid subscription models that link specific outcomes to revenue. Instead of solely offering annual subscriptions in this model, publishers would provide a “pay-per-solution” approach, where subscribers can pay for immediate access to consulting, proprietary research, or exclusive tools when they need it most. This approach helps move subscriptions from discretionary to necessary — to me the most important component of any media brand’s long-term success.

In a sea of AI content, ethics and trust will be differentiators. I’m sure this will get a lot of eyes rolling, but as AI-generated content becomes ubiquitous and in a world where mainstream media really struggles with trust, B2B brands that adhere to and invest in transparency, verification, and ethical reporting will stand out. In 2025, B2B media could highlight “human verification” as a premium feature, with editors, industry experts, or subject-matter specialists validating content accuracy and relevance. Trust may accelerate for B2B media (really all media) in an era that combines presidential assaults with AI confusion to frustrate consumers. B2B consumers likely lead the way in the need for credible information.

So in 2025, I think we’ll see the B2B media landscape start to become a blend of content and actionable solutions, experimenting with interactive, highly relevant tools and experiences that empower professionals in tangible ways. This shift will eventually set a new standard in B2B media in an era focused on personal relevance and measurable impact.

Jay Lauf is co-founder and president of Charter.