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Articles by Ricardo Bilton

Ricardo Bilton is a contributor at the Nieman Journalism Lab. He was previously a reporter at Digiday, where he covered the business of digital media. He’s also written for VentureBeat, ZDNet, The New York Observer and The Japan Times. When he’s not working, he’s probably at the movies.
@rbilton
“There’s so much pressure right now that it’s very tempting, more than ever, to just go with something…Often, it’s only your conscience and sense of journalistic responsibility that prevents you from hitting publish.”
“What we’ve created is a bot-like exchange, but in the voice and tone of a person.”
“People will always pay for news they can put on the company credit card, but we’ve always believed that that it’s far from the only thing people will pay for.”
“The promise of Facebook growth is that, if get your strategy just right, you can get big scale and make money off a relatively small cost base…But there is no media business without a relationship with the consumer.”
“Design-wise, comments are treated as an afterthought. We wanted to find a way to elevate the best ideas from our readers.”
“People who have studied the information age at this point recognize that there were a bunch of problems and side effects to the fact that people weren’t asked to pay for content in the early years of the internet.”
Can a widget’s worth of reader engagement lead to useful data — and maybe even money? “The whole idea is to give readers and communities a voice within journalism.”