Tonya Mosley “Trust me — every person of color in your newsroom has a story about how a manager questioned either their news judgment, their diction, or whether they could be neutral or objective.”

Ståle Grut “An OSINT investigation is not one single method to get at truth, but rather a combination of creative and critical thinking to navigate digital sources on the web.”

Madelyn Sanfilippo and Yafit Lev-Aretz “Coverage of the 2020 U.S. presidential election will mark the beginning of gerrymandered news coverage.”

Elizabeth Hansen and Jesse Holcomb “There may not be enough philanthropic capital, even on the sidelines, to support the scope and depth of local news-gathering that our democracy requires.”

Sarah Marshall “Late evening is peak time-filler — and therefore an opportunity to engage audiences. When writing or creating products, editors, reporters, and UX designers should therefore consider the reader sitting up in bed looking at her phone.”

Laura E. Davis “Media coverage contributes to an ecosystem that harms people and democracies, and we can’t ignore that context any longer.”

Mary Walter-Brown and Tristan Loper “These future bridge-builders and rock stars are already working in most newsrooms. They just need the freedom to take off a few hats, get some training when needed, and be empowered to make meaningful choices that lead to change.”

Steve Henn “We’re at the beginning of an effort to make the audio web as relevant and as useful as the text web has become.”

Nathalie Malinarich “News organizations’ love for their own digital properties is being rekindled after years of dalliances with unpredictable platforms, impenetrable algorithms, and misguided pivots.”

Nik Usher “This isn’t new blood for the news industry but journalism dialysis — old blood pumped back into the system for a fresh start.”

Rachel Glickhouse “There are lots of efforts to bolster print and local media, but there aren’t many structures in place to support journalists struggling with job insecurity or job loss.”

Mariana Moura Santos “We’ve seen the ideas, creativity, and power that is generated when journalists, communicators, and designers are gathered to work on projects combining their skills and their different perspectives.”

Alfred Hermida and Mary Lynn Young “While the work of journalists has value to society, anyone can enjoy these benefits without having to pay for it, being interested in it, or even being aware of it.”

Josh Schwartz “While meters assume that each story’s contribution toward a user’s eventual subscription is in some sense the same, freemium and dynamic models let us think about how each story can best contribute to the business.”

Don Day “I was floored when a publisher said they hit their non-member email list with a whopping 15 promotional come-ons in an average month.”

Brenda P. Salinas “In this version of the future, I think the best editors won’t be the gatekeepers. They’ll be the champions. The advocates. And they’ll have an incredible tool in their tool belt: data.”

Adam Thomas “Snow had begun to fall. Snow, in September.
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Barbara Gray “We must study collaborations between local news outlets and libraries to understand what’s working and what could work better.”

Marie Gilot “We interviewed Greta.”

Jeff Kofman “It’s absolutely overwhelming for media companies with limited and declining resources to assess all of the myriad of startups and scale-ups that are offering magical solutions to transform what’s being done.”

Ben Werdmuller “It’s hard work, but democracy is at stake. We’ve exhausted all the magic incantations the internet has to offer.”

Kerri Hoffman “As on-demand audio and podcast listening increase in 2020 and beyond, we’ll see new audiences take shape, more experiments, and deeper stories made possible by the medium.”

Alexandra Borchardt “A generation of young journalists was raised in front of computer screens, copying and pasting stories for quick successes in clicks and reach.”

Dannagal G. Young “Although people today hate ‘the other side,’ I remain convinced that once they catch on to the game, they’ll hate being pawns even more.”

Seth C. Lewis “Though people generally could stand to be better informed than they are at the moment, when is too much news, well, too much?”

Jennifer Brandel “It wasn’t taught to reporters yet that every story is ultimately about power, so they didn’t single power out as a thread that could help people quickly ascertain what was going on and what they could do about it.”

Joanne McNeil “Such spaces are escape hatches from the horse-race election cycle: People are looking for those escape hatches, and they’re looking to create them too.”

Masuma Ahuja “The high pitch of outrage, constant outrage, is exhausting and overwhelming — for our readers, for the citizens of our communities.”

John Keefe “A group of hackers and law-enforcement officials ran a simulation of what an Election Day cyberattack might look like. One of the hackers’ first moves? Hacking trusted news websites and social media accounts, allowing the bad guys to spread false narratives quickly.”

Matt DeRienzo “Broadcasters have an opportunity to gain some of the local market share being ceded by newspaper companies who failed to confront their own crisis before it was too late.”

Heidi Tworek “This year, journalists, news organizations, and readers will find new ways to support and uplift journalists embattled by harassment.”

Fiona Spruill “There were multiple examples of serious journalistic commitments in 2019 which point the way forward.”

Felix Salmon “They’re going to launch something that radio has had for decades but that has never existed in podcasting format: a simple news channel.”

Whitney Phillips “Are the things we have always assumed to be true, true? Do the things we have always assumed to work, work? Have they ever, and for whom?”

Imaeyen Ibanga “There are no voiceless people. There are only people whose voices the industry has chosen not to amplify.”

Geneva Overholser “In day-to-day political reporting, the Times is hopelessly stuck in the past. Its proud allegiance to presenting ‘both sides’ in a time of political breakdown renders it a handmaiden to the degradation of truth.”

Lucas Graves “The facts unearthed by reporters and other watchdogs are a resource for public action, but they tend to make a real difference only when they are mobilized by political campaigns or social movements, or used to trigger institutional responses from regulators or the courts.”

Kourtney Bitterly “Similar to the shift we’ve seen in the farm-to-table movement around food sourcing and production, people want to know what goes into news production.”

Matthew Pressman “Compare areas that have a robust local newspaper and a mission-driven online news outlet to areas that have neither, and you’ll find a gulf in coverage quality.”

Logan Molyneux and Shannon McGregor “The question isn’t about social media being friend or foe, but whether we’re watching journalism’s suicide by a thousand tweets.”

Richard Tofel “Publications whose economic survival depends entirely on giving readers what they want may shy from giving them anything they might not want, or might not like.”

Bill Adair “In campaigns around the country, there will be fewer exaggerations and falsehoods. Politicians will try to out-do each other by bragging about their good records for Pinocchios and Truth-O-Meter ratings.”

Nicholas Jackson “Forcing editors and publishers to think about how best to find reader support in order to access additional funds is encouraging thinking that should have started 10 years ago. Better late than ever.”

Victor Pickard “By changing news media’s core structures of ownership and control, we will finally let journalists be journalists.”

Bill Grueskin “How candid should journalists be with the people we quote, photograph, and record, knowing that a single picture or paraphrase can, thanks to Google, irrevocably change their lives?”

Moreno Cruz Osório “Decentralizing major investigations not only makes stories more viable from an economic standpoint — it also extends their reach.”

Rachel Schallom “In a news environment where the day’s fifth-most-important story would have been an all-hands-on-deck affair just a few years ago, news consumers have to choose what they’ll read deeply and what they’ll just be superficially aware of.”

Candis Callison “Indigenous journalists provide distinctive approaches for thinking differently about borders, ecological issues, and the deep relevance of histories of colonialism.”

Jeremy Gilbert and Jarrod Dicker “True partnerships require trust. Trust between the media company and its audience. Trust between advertising partners and media companies. And trust between different parts of our media companies.”

Joshua P. Darr “This massive infusion of political cash into the media will benefit tech companies and cable news networks more than in previous cycles — reinforcing trends in the media industry that are hurting politics in America today and causing more damage than any negative ad.”

Cindy Royal “Communication proficiency must be taught in a digital product context to prepare students with relevant and desirable skills, regardless of job title.”

S. Mitra Kalita “As we talk about converting users into subscribers, we need to embrace a similar (and possibly uncomfortable) conversion from news into information of value or need.”

Meredith Artley “We’ll share more about the challenges we share — how to confront bad actors, how to bolster our businesses, and yes, how to fight and win battles on our own turf and our own terms.”

Heather Bryant “The question of how we save journalism (meaning newsrooms) will begin to shift to how do we save journalism (meaning the process).”

Alice Antheaume “It’s not just a matter of semantics: The ways journalists decide what they cover — and how they think about the shape of that coverage — has an impact on the world.”

Juleyka Lantigua “Listeners will not be content to be mere passengers on our creative trip. They want to drive sometimes.”

John Garrett “Most legacy executives have to embrace survival strategies — which leaves an opportunity of a lifetime for the risk-taker to take.”

Ernie Smith “I’m afraid that as the people with the money keep scraping away at the edges, we’re going to see a lot less experimentation from mid-sized media outlets.”

Mira Lowe “Stepping into the void left by constant layoffs, newsroom closures, and media consolidation, college students will provide news and information of great import and interest on an unprecedented scale.”

Knight Foundation “A news outlet that embraces a diversity of generations and experiences creates an environment where innovation, openness, and creativity can truly thrive.”

Zizi Papacharissi “Flood our screens with the truth and crowd out everything designed to distract us from it. You still get to decide what’s news. Don’t be in such a hurry to give up on your agency.”

Tom Glaisyer “Once a dirty word, collaboration is now openly embraced by news outlets where it provides value.”

Sarah Stonbely “News inequality matters in the same way that unequal access to education matters: Without trustworthy, reliable local and national journalism, the democratic political system breaks down.”

Eric Nuzum “Creating knockoffs is the wrong approach, and there’s a ton of it happening now. It’s riding the momentum of the podcast boom without actually contributing much to it.”

Tamar Charney “While this move to ‘bespoke’ gives journalism organizations powerful ways to delight listeners and readers, it means we have to find new ways to create shared understandings and a common set of facts.”

Jakob Moll “Total time spent will show signs of shrinking — at least in countries that were early adopters of ubiquitous mobile internet.”

Sonali Prasad “Cue the creatives, the fluttering kites of the newsroom: the artists, graphic designers, performers, coders, gadget nerds, poets, cartoonists, and musicians who will harness the emotional craft of science and climate journalism to tackle an overwhelming beast.”

Sara K. Baranowski “We don’t have to rely on Facebook Groups or ticketed events to reach readers.”

A.J. Bauer “While conservative media often seem to control of the national narrative, the Trump era has reiterated they are, in fact, limited by the perceived boundaries of acceptable public discourse.”

Michael W. Wagner “People who seek news from across lines of difference and talk politics with people across lines of difference have less polarized attitudes about political leaders and groups, even when accounting for their county’s economic resilience, population change, and health outcomes.”

Jasmine McNealy “Proper context will require that news outlets understand the political, economic, historical, and social environments of the places, people, and events that they report on.”

Peter Bale “It’s no accident that academic and journalist Peter Pomerantsev’s first book, about the wild days of journalism in Russia, was called ‘Nothing Is True and Everything Is Possible.’”

Jim Brady “We forget that there was a time where good journalism penetrated ideological bubbles. So why doesn’t it now?”

AX Mina “Without proper care, public spaces like the Roman Forum — designed first and foremost as a place for commercial and state business — can readily become places of exclusion, rumor, disease, politicking, exploitation and open violence as they steadily approach entropy.”

Alana Levinson “I wouldn’t call brand-backed journalism a ‘lifeboat.’ It’s more of a floating door from the sinking ship that can save at least one person. At this point, that’s good enough for me.

Lauren Duca “How the hell are we going to empower citizens with the information they need to be free and self-governing if they’re too bored to even bother?”

Jake Shapiro “Podcasting may seem like a reach medium — with significant audiences for the biggest shows — but it really shines as a depth medium. The most valuable quality is listeners’ deep connection to the voices and stories in their ears.”

Julia B. Chan “Our devices, digital platforms, and technological advances have amplified and evolved our ‘always on’ culture to one that is ‘extremely online’ — and it’s taking a toll.”

Linda Solomon Wood “We hire journalists specifically because they resist moving in the same direction. We hire them for their independence and their fiercely critical minds.”

Carrie Brown “As news organizations become increasingly dependent on subscriptions or memberships and the kinds of trusting relationships those require, engaged journalism becomes more and more of an economic imperative as well as a moral one.”

Helen Havlak “Google and Facebook are actually late to the party compared to some of their smaller competitors.”

Margarita Noriega “The decentralization of online discourse makes broad public knowledge more difficult, but the opportunity to educate interested readers in specific subjects is brighter than ever.”

Raney Aronson-Rath “When I was a young producer, a mentor told me something that has stuck with me ever since: Corruption doesn’t show its face. That seemed a challenge to live and work by.”

Millie Tran “It’s darkest before dawn, and in 2020, all of this will get worse before it gets better.”

Sarah Schmalbach “We could use natural language processing tools to examine the tone of our coverage over time. We could use maps to gauge how much time we spend covering communities and where our sources are from.”

Greg Emerson “I am constantly let down by our industry’s inability to keep up, much less show any innovative leadership in mobile UX.”

Pablo Boczkowski “These notions of media theory are premised on an information-centric view of the power of communication. But how much of it is tenable at a time when it seems people increasingly make sense of the news with their hearts first and their minds second?”

Meg Marco “The gap between what local and national audiences want to read will continue to shrink, as digital news outlets get better at spelling out the context that allows more readers to connect.”

Mike Caulfield “At least one platform will engage with its most influential users, giving them access to special tools and training to identify and contextualize sources and claims in their feeds.”

Monica Drake “As everyone focuses on granular accuracy, the media outlets that have a truly diverse and inclusive reporting staff will distinguish themselves by simply doing stories that have broad impact and gain the trust of new audiences.”

Joni Deutsch “2020 will undoubtedly be a big podcast year for movie stars, presidential candidates, and the like. But we can’t let this commercialized, hyper-celebrity noise drown out the diverse voices, perspectives, and stories that can and should call podcasting home.”

Simon Galperin “Journalists are building power inside and outside the newsroom, creating a coalition that the capitalists will not withstand.”

Kevin D. Grant “Disunity is what authoritarians and wannabe authoritarians depend on to divide and conquer. When the public is busy throwing stones at one another, there’s less time to stop and take a careful look at the powerful men in glass houses.”

Colleen Shalby “We’ve been taught not to be the story, or divert from our priorities to inform the public and protect the truth. But if we want to continue to reestablish trust with our audiences and re-enforce our industry, now’s the time to teach.”

Kristen Muller “That’s left us in a position where we’re attracting new audiences but we have no way to build an ongoing relationship with them and eventually ask for their support.”

Annie Rudd “This is not to say that news images have no obligation to tell the truth, or no informational value — only that their truthfulness and informational value are necessarily situated and contingent rather than absolute.”

Sarah Alvarez “One of the things that holds many of us back is that we’re beholden to the news more than we’re beholden to our communities.”

Rasmus Kleis Nielsen “My hope for 2020 is that more and more publishers from around the world will look at the growing number of proofs of the concept that digital journalism can be based on a sustainable digital business model.”

Logan Jaffe “Sometimes it can be as simple as acknowledging, internalizing, and thoughtfully responding to emails, Facebook messages, and tweets from readers and community members.”

Stefanie Murray “Funding this kind of work is also an easier on-ramp for philanthropic organizations to launch their own journalistic giving, as supporting a whole host of groups with one donation can be a more palatable way to join in.”

Talia Stroud “The aftermath of the election will represent an opportunity for the news media. In this period where the legitimacy of the media (and democracy itself) will be questioned, newsrooms can help the public process what has happened.”

Joe Amditis “Collaboration isn’t just a cute idea or a nice distraction anymore. People and organizations of all shapes and sizes are finally starting to take it seriously as one of the best ways forward in an industry that remains racked with uncertainty and mistrust.”

Gordon Crovitz “Watching Silicon Valley exercise news judgment has been like watching Walter Cronkite try to write code in Python.”

Dan Shanoff “It isn’t just about Bronny and the billions on the line in the battle between streaming platforms. High school basketball is designed for — and consumed by — the younger audience coveted by incumbent media companies and brands.”

Craig Newmark “I predict that newsrooms will put in place and uphold formal editorial policies that demand all forms of communication — tweet, headline, article — never present falsities without first clearly stating the truth.”

Errin Haines “This reality must also be reflected in our nation’s newsrooms, where two-thirds of political journalists are still white men and women are too often still covered as a special interest group.”

Cory Haik “Going forward, we will resource and produce articles, videos, and now Stories as our third core output. This is a significant and required shift in order to actually meet the audience where they are.”

Hossein Derakhshan “AI is set out to kill most of the remaining newsroom jobs. But it can never replace how Errol Morris, Bob Woodward, or Michael Barbaro construct long-form affective narratives — which is the future of journalism.”

Brian Moritz “‘Stick to sports’ is embedded in the economic DNA of sports media. In today’s economically perilous time for media, the idea of avoiding topics that could alienate half of your audience is alluring.”

Cristina Kim “The truth is that when we make audio news and content — both in public radio and beyond — for an imagined ‘everybody,’ we’re just making it for white, cisgender, heterosexual audiences of a particular class and education, and centering their experience and perspectives.”

Jeremy Olshan “Reporters need to think more like teachers, developing new structures and forms that reinforce new information, that place it in the context of what has come before and what may come next.”

Monique Judge “You cannot have one hand in the pot while you try to control the narrative with the other.”

Nico Gendron “If news organizations can’t commit to hiring young people to tell their own stories, they at the very least should productize content in a way that appeals to Gen Z.”

Christa Scharfenberg “Should we be cautious in describing our experience, careful not to alienate the men in the room or offend the funders who have so generously invested in our organizations? Or should we dispense with politeness and say in public what we say to each other in private?”

Kathleen Searles “Focusing on exposure only tells half the story: Without knowing what a person pays attention to, we know only that a person clicked, not that they learned.”

Jonas Kaiser “Scrambling to understand what had happened, we were looking for answers, and misinformation was the prime suspect: as flashy as it was intuitive, as paternalistic as it was elitist, and it absolved us from responsibility, giving us a clear culprit.”

M. Scott Havens “Many publishers are just starting to think about how they might create a technology stack that smartly and efficiently collects, and effectively uses, first-party data to drive growth in their advertising, subscription, and e-commerce businesses.”

Mario García “In a mobile-first environment, we go from small to large, not the other way around. Everything is created for mobile consumption, then adapted to other, larger platforms.”

Rick Berke “For all Republicans’ ‘fake news’ rants, Democrats are increasingly excoriating reporters for being insufficiently tough on Republicans — or for being too tough on Democrats.”

Nushin Rashidian “You can’t throw a stone without hitting a newsroom that has received money from or gone through some training or boot camp hosted by Facebook or Google.”

Emily Withrow “A one-size-fits-all approach fits no one in the end. It places a heavy burden on the reader/viewer/listener/user to do the work of sifting through the story and mapping it to other relevant content and information.”

Beena Raghavendran “I’ve lost count of all the new ways of asking people to share stories that I’ve seen this year.”

Elizabeth Dunbar “It starts in the newsroom, where we need to talk more often and more openly about the state of journalism and how we fit into it.”

Tanya Cordrey “I’ve yet to meet a team in a news organization that suffers from a shortage of good ideas. But I have met teams that have clogged up their roadmaps with lots of good ideas that, cumulatively, have little impact.”

Doris Truong “Rare is the journalist who will cite money among the reasons for choosing our profession. But we also need to eat. And pay the rent. And have a life outside the job. “

Rachel Davis Mersey “Local television news is produced as a market-wide product in a media environment where audience-specific, targeted content is thriving.”

J. Siguru Wahutu “This is not to suggest that media organizations in these countries have cracked the code. Instead, it’s about recognizing that there is useful knowledge about how to work under hostile regimes in African media markets.”

Francesco Zaffarano “Don’t go on a platform if you have nothing to say on it. News organizations’ success on TikTok will depend on our effort to understand the audience populating that platform.”

Irving Washington “Newsrooms will need to find future leadership replacements collectively across the field and give those individuals training, resources, and support now — not later.”

Catalina Albeanu “Small media organizations without resources for long-term strategic thinking could do a lot worse than asking their readers what directions they could follow in the future.”

Anthony Nadler “The overarching stories journalism tells aren’t just descriptive. Like any popular mythology, the reoccurring elements in journalists’ stories help craft the very categories of identity that people use to comprehend themselves and others.”

Sue Robinson “Get ready to answer your door not only to campaigns’ canvassers but also to a local or regional reporter — especially if you live in a rural area or are a member of a marginalized community.”

Carl Bialik “Many of their enterprises will fail, but no more often than more traditional and MBA-run operations do.”