How The Seattle Times boosted subscriber retention with longer grace periods and better credit card management

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Better News / Curtis Huber and Kati Erwert / Jun 10, 2021

It’s not “glamorous” work but “unintentional churn is at its lowest point in our history of digital subscriptions at 9.72% annually.” —SS

Tags: Seattle Times

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MLA

Scire, Sarah. "How The Seattle Times boosted subscriber retention with longer grace periods and better credit card management." Nieman Journalism Lab. Nieman Foundation for Journalism at Harvard, 10 Jun. 2021. Web. 24 Nov. 2024.

APA

Scire, S. (2021, Jun. 10). How The Seattle Times boosted subscriber retention with longer grace periods and better credit card management. Nieman Journalism Lab. Retrieved November 24, 2024, from https://www.niemanlab.org/reading/how-the-seattle-times-boosted-subscriber-retention-with-longer-grace-periods-and-better-credit-card-management/

Chicago

Scire, Sarah. "How The Seattle Times boosted subscriber retention with longer grace periods and better credit card management." Nieman Journalism Lab. Last modified June 10, 2021. Accessed November 24, 2024. https://www.niemanlab.org/reading/how-the-seattle-times-boosted-subscriber-retention-with-longer-grace-periods-and-better-credit-card-management/.

Wikipedia

{{cite web
    | url = https://www.niemanlab.org/reading/how-the-seattle-times-boosted-subscriber-retention-with-longer-grace-periods-and-better-credit-card-management/
    | title = How The Seattle Times boosted subscriber retention with longer grace periods and better credit card management
    | last = Scire
    | first = Sarah
    | work = [[Nieman Journalism Lab]]
    | date = 10 June 2021
    | accessdate = 24 November 2024
    | ref = {{harvid|Scire|2021}}
}}

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