trust | Nieman Journalism Lab

Articles tagged trust (63)

Benjamin Toff, Sumitra Badrinathan, Camila Mont'Alverne, and Amy Ross ArguedasApril 23, 2021

How do audiences decide what news to trust? Fairness and accuracy aren’t the only things that matter

A new Reuters Institute report finds that editorial standards and journalistic practices may be less important for trust in news than audience impressions about brand reputations and the look and feel of how information is presented.

Joshua BentonApril 21, 2021

No, Americans haven’t abandoned journalism values like transparency and oversight

A study that seemed to claim they had was treated as “bad news for journalists: the public doesn’t share our values.” The reality is a few arbitrary research design decisions put a thumb on the scale.

Hanaa' TameezDecember 3, 2020

Here are four things we still don’t know about trust in news

Are platforms damaging publishers’ brands? And how much is too much transparency?

Mark Coddington and Seth LewisOctober 8, 2020

Journalism faces a crisis in trust. Journalists fall into two very different camps for how to fix it

Plus: Life in a news desert, how journalists forge a digital self on social media, and online harassment of journalists as “mob censorship.”

Joshua BentonSeptember 28, 2020

A new set of threats to the BBC — internal and external — challenges its role as anchor of U.K. media

The BBC functions as a heat sink for polarization — converting potentially dangerous energy into something the system can more easily deal with. A new group of broadcast competitors and its likely new set of bosses see it differently.

Joshua BentonSeptember 17, 2020

For COVID-19, as with everything else, Americans on the right and left live in different universes when it comes to trusting the media

A new study looks at how people in seven countries view the motives of the news media in covering the pandemic. Only in the United States is that a profoundly partisan question.

Joshua BentonAugust 21, 2020

What can “folk theories of journalism” tell us about why some people don’t trust us?

“Many of our interviewees had little direct experience with news, yet they ‘knew’ they could not trust it, or found it boring, or that it was part of a shady system intended to hide important matters from them.”

Jacob L. NelsonMarch 27, 2020

The news media sounded the alarm on coronavirus for months — but few listened. Why?

“It’s clear that the public’s lack of trust in journalism generally mirrors the public’s lack of trust in coronavirus journalism specifically.”

Laura Hazard OwenJanuary 24, 2020

Republicans and Democrats live in “nearly inverse news media environments,” Pew finds

“In the more compact Republican media ecosystem, one outlet towers above all others: Fox News. It would be hard to overstate its connection as a trusted go-to source of political news for Republicans.”

Joshua BentonNovember 22, 2019

Damaged newspapers, damaged civic life: How the gutting of local newsrooms has led to a less-informed public

“If you don’t have a newspaper staff who points out when things aren’t working, there is no impetus behind trying to put somebody new in, right?”

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